Pay Your National Grid Bill Quickly by Phone

When your National Grid bill comes in every month, you should pay it right away to avoid late fees and service interruptions. You can pay your electric or gas bill online, but sometimes it’s easier to just call and pay it that way.

National Grid’s bill pay by phone option lets customers pay their bills at any time by calling a toll-free number.

In this comprehensive guide we’ll explain everything you need to know about paying your National Grid bill by phone. We’ll cover the phone number to call payment methods accepted, fees, tips for a smooth process, and reasons why phone payment can be the quickest, most convenient way to pay.

National Grid’s Phone Number for Bill Pay

To pay your National Grid bill directly over the phone, simply call 1-800-322-3223. This toll-free number connects you directly with National Grid’s payment system.

It’s open 24 hours a day, seven days a week, so you can pay your bill whenever it works for you.

When you call, make sure to have your 10-digit National Grid account number handy. You’ll need to provide this so the automated system can pull up your account and process the payment.

Payment Options Accepted

When paying by phone, National Grid accepts the following payment methods:

• Bank Account Payments – You can pay directly from your checking or savings account by providing your routing and account numbers

• Credit/Debit Cards – National Grid does not directly accept credit or debit card payments over the phone. You would need to call a third-party processor like Speedpay and pay their convenience fees.

• Cash – Cash payments are not accepted over the phone.

Bank account payments are the best option when calling to pay your National Grid bill directly. Have your account info ready when you call to speed up the process.

Are There Fees for Phone Payments?

National Grid does not charge any fees for bill payments made directly from your bank account. However, charges from your bank may apply based on your account terms.

If paying by credit/debit card, you would need to use a third-party processor like Speedpay who charges convenience fees for processing the payments. The fees vary based on payment amount.

To avoid any fees, paying directly through your bank account is recommended. But for quick, convenient credit/debit card payments, fees charged by processors like Speedpay may be worth it for some customers.

Tips for Successful Phone Payments

Follow these tips when paying your National Grid bill by phone for the quickest, smoothest experience:

• Have your 10-digit account number and bank account info handy when you call. Avoid long holds searching for this info.
• Know the payment amount you want to make. Tell the automated system right away when prompted.
• Call from a quiet area where you can clearly hear and respond to prompts.
• Double check confirmation details provided at the end of the call.
• Save the confirmation number as a payment record.
• Update your account online to confirm payment posting.
• If you need help, wait for the option to speak with a customer service agent.

Being prepared with your info and payment details speeds up the automated process considerably.

Why Pay National Grid Bills by Phone?

Paying your utility bills over the phone has many advantages:

• Quick Payment Posting – Phone payments post to your account almost instantly, helping you avoid late fees.
• 24/7 Access – The National Grid pay by phone number can be called anytime, day or night.
• Avoid Mail Delays – Phone payments mean you don’t have to wait for checks to be delivered and processed.
• Payment Confirmation – You get instant confirmation when phone payments are made.
• Flexible Payments – Pay any amount on your bill, whether the full or partial balance.

The convenience and instant payment posting make phone payments useful when you need to pay last-minute, have an urgent past-due bill, or just want a quick and easy way to pay each month.

Don’t Get Left in the Dark – Pay Your Bill on Time

Dealing with unresolved utility bills and potential service disruptions is frustrating. Avoid the stress by taking advantage of National Grid’s toll-free number for fast, convenient phone bill payments. Just call with your account number and bank details ready, and pay your bill immediately from anywhere. With phone payments, you can rest easy knowing your bill is paid on time.