A Complete Guide to Paying Your National Grid Long Island Bill Online

Living on Long Island means being a National Grid customer for your gas and electric services Paying your National Grid Long Island (LI) bill doesn’t have to be a chore, especially when you use their convenient online bill pay options

In this comprehensive guide, we’ll walk through everything you need to know to pay your National Grid LI bill online Whether you want to make a one-time payment or set up auto-pay, we’ve got you covered

Overview of National Grid Long Island Bill Pay

National Grid offers several ways for Long Island customers to pay their gas and electric bills online. Here are some key things to know:

• Account Access – You can pay your bill through your online account anytime, anywhere

• Multiple Payment Methods – Pay by debit/credit card or electronic check.

• Auto-Pay – Set up recurring payments from your bank account.

• Paperless Billing – Go green with online-only billing and payment.

• Payment Notifications – Get emails when your bill is ready and when payment is processed.

• Account Management – Update personal info, view usage, monitor outages, and more.

Paying online helps you avoid late fees, saves time and paper, and gives you 24/7 account access. Read on to learn how to get set up.

Accessing Your National Grid Account

To pay your bill online, the first step is accessing your online National Grid account.

If you already have an account, simply go to www1.nationalgridus.com and click “Sign In” in the top right corner. Enter your username (usually your account number) and password.

If you don’t have an account yet, click on “Join” to register. You’ll need to enter some personal information, contact info, and your National Grid account number.

Once you log in, you’ll be able to view your bill, see your usage, update settings, and of course – pay your bill.

Payment Options Overview

National Grid offers three ways to pay your bill through your online account:

• One-Time Payments – Manually pay any amount towards your balance whenever needed.

• Auto-Pay – Set up recurring payments from your bank account on the date of your choice.

• Pay by Phone – Call the National Grid pay-by-phone number and make a payment.

The choice depends on your preferences. Auto-pay is best for hands-off, reliable payments. One-time manual payments allow flexibility.

Now let’s go through how to pay your bill both ways…

Step-by-Step: Making One-Time Payments

Follow these simple steps to make a one-time payment:

1. Log into your National Grid account and access your account dashboard.

2. Click on “Pay Bill” in the top menu bar.

3. Select “Pay Now” for a one-time payment.

4. Enter the payment amount (full balance, minimum due, or other custom amount).

5. Enter your payment info. You can pay by debit card, credit card, or electronic check.

6. Verify payment details and click “Submit Payment”.

7. The payment will process immediately and you’ll see a confirmation message.

It’s that easy! Your National Grid account balance will update instantly with your payment.

Setting Up Recurring Auto-Pay

For hands-free bill payment, setting up auto-pay through National Grid is convenient:

1. Access the “Pay Bill” section of your online account.

2. Select the “Auto Pay” tab.

3. Choose the account you want payments to come from.

4. Pick the date you want payments to be made each month.

5. Agree to the authorization to deduct payments from your bank account.

6. Click “Confirm” to set up auto-pay.

Once enrolled, National Grid will automatically withdraw your balance owed each month on the date you selected. Just be sure the account you chose has enough funds on that date!

Pay-by-Phone Option

In addition to online payments, National Grid offers a pay-by-phone number you can call to make one-time payments:

• Call 1-800-934-3124

• Follow the automated prompts to enter your account number and make a payment from your bank account or by debit/credit card.

This can be a quick option if you don’t want to log into your account to make a payment. However, phone payments do have service fees, so online is cheaper.

Payment Tips & Reminders

To avoid late payments and fees, keep these National Grid bill payment tips in mind:

• Mark your monthly bill due date on your calendar as a reminder.

• If funds are tight, call National Grid to see if they can offer an extension.

• Look into budget billing to get a fixed bill amount each month.

• Update your payment method right away if your card expires or is lost/stolen.

• Review statements regularly for erroneous charges or fraudulent activity.

• Set up text or email alerts for peace of mind when payments are made.

Staying on top of your National Grid account makes bill payment quick and stress-free.

Get Payment Support from National Grid

If you need help with National Grid’s online bill pay options, their customer service team is there to assist:

• Phone – Call 1-800-930-5003. Available 7am-7pm on weekdays.

• Email – Email [email protected].

• Chat – Live chat with an agent through your online account.

So don’t hesitate to reach out to National Grid customer support if you have any payment issues or account questions. They can walk you through your bill, reset your password, update your payment method, and more.

Convenient Online Bill Management

National Grid makes it simple and straightforward to pay your Long Island utility bill online. By setting up an online account, you can monitor your usage, view statements, set up reliable auto-pay, and handle payments in just minutes each month.

Follow this guide to master National Grid’s online bill payment process. You’ll then be able to manage your account seamlessly and avoid unnecessary fees or hassles. Paying bills on time has never been easier!