National Grid provides natural gas and electric service to over 20 million customers across New York, Massachusetts and Rhode Island. As a National Grid customer you likely receive a monthly bill for your utilities. Paying this bill on time and in full is important to avoid late fees, service disruptions, and credit impacts.
In this comprehensive guide, I’ll explain how to easily pay your National Grid bill using your zip code.
About National Grid
First, a quick overview of National Grid:
- Investor-owned utility serving 3 states in Northeastern US
- Provides electricity and natural gas
- Over 20 million residential, commercial, industrial customers
- Employs around 7,600 people in US
- Rates regulated by state utility commissions
- Part of National Grid plc, a UK-based energy company
As an investor-owned utility, National Grid is a for-profit business. Revenues from customer bills fund operating costs, shareholder dividends, system upgrades, and more.
Why Paying Your Bill On Time Matters
Here are some key reasons to pay your National Grid bill by the due date
- Avoid Late Fees – A 1.5% penalty can be added to past due balances
- Prevent Disconnection – Gas or electric service could be shut off for non-payment
- Maintain Good Credit – Missed payments get reported to credit bureaus
- Continuous Service – You rely on consistent utility supply in your home/business
Paying in full and on-time helps National Grid provide reliable energy services. It also avoids extra fees and headaches for you.
When is Your National Grid Bill Due?
National Grid bills for electric and gas service on a monthly billing cycle. Your specific due date depends on your service location and account number.
Most residential bills are due around the 5th of each month. Business accounts typically have bills due around the 20th.
Check your individual statement or online account dashboard to find your exact bill due date. Mark it on your calendar so you remember to pay.
How Much is a National Grid Bill?
Your National Grid bill amount varies based on:
- Electricity and natural gas usage
- Market prices for fuel
- Weather extremes driving heating/cooling demand
- Base service and delivery charges
On average, residential customers pay $100 to $250 per month including both gas and electric. Your specific bill depends on your energy consumption patterns.
Paying Your National Grid Bill Using Your Zip Code
National Grid offers multiple ways to pay your utility bill. The easiest is to pay online using your zip code. Here’s how it works:
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Go to www.nationalgridus.com and login to your account
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Under Billing & Payments, choose Pay Bill Online
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Enter your zip code when prompted
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Pick a payment method and submit
Using your zip code enables quick account access to view your balance and make a payment. It’s fast, convenient, and secures your account.
You can also pay in-person at authorized payment locations near you. Find agents by zip code at National Grid’s Payment Locator page.
Other Ways to Pay Your National Grid Bill
If you prefer not to pay online or in-person, National Grid offers alternatives:
- Phone payments – Call 1-800-930-5003 anytime
- Mail-in payment – Send check or stub from your paper bill
- AutoPay – Automatic monthly bank account withdrawals
- Budget Billing – Pay estimated average each month
- Credit card – Through third parties like Speedpay (fees apply)
Choose the option that best matches your needs and schedule. Pay early in your billing cycle so your on-time payment posts promptly.
Avoid Late Payments and Disconnection
Pay your National Grid utility bill in full by the due date every month. Late fees can add up quickly.
If your account becomes past due, National Grid will issue termination notices and attempt contacting you before disconnecting service.
Communicate with them right away if you expect payment issues. Extended due dates or payment plans can be arranged in certain hardship cases.
Disconnection can be avoided with good faith efforts to get caught up. Keep National Grid informed on your situation.
Payment Help For Income-Eligible Customers
If you’re struggling to pay your utility bills, National Grid partners with state and local agencies to offer programs that may help, including:
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Low Income Energy Assistance Program (LIHEAP) – Federally-funded heating and cooling bill assistance
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Low Income Direct Assistance Program – NY bill discount up to $21 per month
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Budget Billing – Pay a fixed monthly average bill amount
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Deferred Payments – Delay bill due date by up to 90 days
Don’t let past due balances become overwhelming. Call National Grid at 1-800-930-5003 to learn about potential aid for qualified hardships.
Why Choose National Grid?
National Grid provides homes and businesses across the Northeast with:
- Reliable energy delivery
- Multiple payment options
- Online account management
- Energy efficiency programs
- Safety and preparedness
- Community support
Paying your National Grid utility bills fully and on-time helps ensure dependable service. Sign up for auto-pay or paperless billing to simplify the process.
Then next time your bill comes due, avoid writing checks and pay conveniently online using your zip code in minutes!
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Please note: Some of our regular services and bill payment options are temporarily unavailable through May 27 as we work to upgrade our billing system. Thank you for your patience and understanding. As always, we’ll continue to respond to gas emergencies 24 hours a day. If you have an emergency, please call 911 or our Customer Service number at 1-800-233-5325.
Pay By Bank Account
Use your checking or savings account to make a payment.
You must have an online profile to pay your bill online.
Schedule automatic payments from your bank account.
Pay By Credit/Debit Card
Pay your bill with a credit/debit card through Speedpay.
Make a digital payment using
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