How to Pay Your Bill to Nationwide Energy Partners

If your utilities and services are managed by Nationwide Energy Partners (NEP), you have several convenient options to pay your monthly bill In this comprehensive guide, we’ll walk through how to pay online, by phone, by mail, in person, and more.

Whether you prefer seamless autopay, speaking to a representative, mailing a check, or stopping by a payment location, NEP offers flexibility to suit your payment style Read on to learn how to understand your unified utility bill, set up an online account, enroll in autopay, find community assistance if needed, and avoid late fees

About Nationwide Energy Partners

Nationwide Energy Partners (NEP) is a utility management and billing provider that serves residential communities across multiple states. If NEP handles your property, you’ll receive a unified bill from them covering all your utilities and services.

The fees for electricity, water, sewer, trash, internet/cable, and any other community services are all on this one bill. NEP aims to simplify paying your household utility bills through this unified approach.

Setting Up Your Online NEP Account

The best and easiest way to manage your NEP account is through their website. Setting up an online account allows you to:

• Pay your bill online
• Enroll in autopay
• Review usage details
• Monitor payment history
• Update account information

Follow these steps to establish your online account with NEP:

• Go to residents.nationwideenergypartners.com
• Select “Create My Account”
• Enter your account number and service address zip code
• Create a username, password, and security questions
• Agree to the terms of use
• Verify your email address after receiving a confirmation email from NEP

Once your online account is activated, you’ll have full digital access to your NEP utility bill account.

Paying Your Bill Online

The online NEP portal allows fast and easy one-time payments on your account. To pay online:

• Login to your NEP account
• Select “Pay My Bill”
• Choose whether to pay the total balance, minimum due, or a custom amount
• Enter your debit/credit card information or electronic check details
• Review payment details and submit
• Save a copy of the payment confirmation

Online payments are processed instantly when submitted before 10 PM Eastern time Monday to Friday. A small convenience fee applies to online one-time payments.

Enroll in Autopay for Efficient Bill Payment

Skipping paper bills and manual payments each month is a breeze by enrolling in NEP autopay. With autopay, your bill is paid automatically from your selected payment method on the due date every month.

To enroll in autopay:

• Access your NEP online account
• Go to “My Profile”
• Choose “Auto Pay Accounts”
• Select the account to enroll
• Enter bank account or card details
• Agree to the terms and conditions
• Verify payment method
• Submit to complete autopay setup

Now your bill will be paid automatically moving forward. You can still view your monthly statement for details on the charges.

Paying Over the Phone

If you prefer to pay your NEP bill over the phone, call 614-918-2031 or 877-818-2637 and select option 2. This will connect you to NEP’s automated payment system.

To make a payment, you’ll enter:

• Your 10-digit NEP account number
• Service address zip code
• Debit/credit card details

A small processing fee is charged for phone payments unless you enroll in autopay.

Paying by Mail

Mail your payment to:

Nationwide Energy Partners
PO Box 183009
Columbus, OH 43218

Be sure to include your payment stub from your bill. Allow 5-7 business days for mailed payments to process. Payments must be received by the due date to avoid late fees.

Pay in Person

NEP bills can be paid in-person at any Walmart or Kroger location nationwide. Bring your bill stub and payment for easy processing. Service fees may apply at these pay locations.

Avoid Late Fees

NEP charges a $20 late fee for past-due balances over $100. To avoid late fees:

• Pay by the due date, not just postmarked
• Enroll in autopay for guaranteed on-time payment
• Call NEP at 877-818-2637 if you’ll have difficulty paying on time

Get Payment Assistance if Needed

If you’re struggling to pay your NEP utility bill, check out the payment assistance resources on their website. You may qualify for programs like:

• Payment arrangements with NEP
• One-time due date extension
• Federal LIHEAP bill assistance
• Local non-profit utility bill grants

Payment help is available, but act quickly before your account becomes past-due. Reach out to NEP as soon as possible if you need support.

Understand Your Unified Utility Bill

Reviewing your NEP bill helps ensure you pay the correct amount by the due date. Key sections include:

• Account number and billing date
• Total amount owed
• Breakdown of all charges
• Payment stub for mailed payments
• Payment due date
• Late fee policy

Carefully go through your bill each month to catch any errors and avoid surprises on due dates.

Pay Your NEP Bill Your Way