A Step-by-Step Guide to Paying Your Northern Virginia Emergency Physicians Bill

Finding yourself with an unexpected medical bill can be stressful If you recently received emergency care from Northern Virginia Emergency Physicians (NVEP) and aren’t sure how to pay your bill, this comprehensive guide will walk you through the process step-by-step

About Northern Virginia Emergency Physicians

Northern Virginia Emergency Physicians is a physician group practice based in Manassas VA. They provide emergency medicine staffing and services at hospitals across Northern Virginia. NVEP physicians are board-certified in emergency medicine or Internal medicine.

When you receive emergency treatment at a Northern Virginia hospital, the physicians who provide your care may bill you separately from the facility fee. This bill from NVEP covers the physician’s evaluation and services. It’s important to pay this bill promptly to avoid penalties or collection actions.

Overview of NVEP Billing and Payment Options

If you received emergency services from an NVEP physician, you’ll receive a medical bill from their central billing office. Here’s an overview of what to expect:

• Billing timeline: You should receive your first bill within 30 days of treatment.

• Bill format: NVEP bills are paper statements sent by mail. However, you can receive bills electronically by contacting the billing office.

• Payment due date: Payment is due within 30 days of the initial bill date.

• Payment options: NVEP accepts payment by phone, mail, or online by credit/debit card and check.

• Late fees: Bills unpaid after 30 days are subject to a late fee of 1.5% of the balance due.

Keeping these policies in mind can help you avoid unnecessary fees and delays in paying your NVEP medical bills.

How to Pay Your NVEP Bill Online

The quickest and most convenient way to pay your NVEP bill is online via their patient payment portal. Follow these simple steps:

1. Go to er-bill.com and click on “Pay Bill”

2. Enter your NVEP account number exactly as shown on your statement

3. Input the patient’s date of birth using the drop-down fields

4. Enter the 5-digit billing zip code from your statement

5. Click “Login” and review your balance

6. Select “Pay Total Due” and enter your credit/debit card information

7. Verify payment details and select “Process Payment”

Once submitted, your payment will typically process within 1 business day. You’ll receive an email receipt that can be saved for your records.

Paying Your NVEP Bill by Phone, Mail, or AutoPay

If you prefer not to pay online, NVEP offers other convenient billing and payment options:

• By phone: Call the billing office at (703) 257-0032 to make a payment using a credit, debit, or HSA card.

• By mail: Detach the payment stub from your bill and mail with a check or money order payable to NVEP to the address printed on your statement.

• AutoPay: Set up recurring monthly payments directly from your bank account by contacting the billing office. This ensures your bill is paid on time automatically.

No matter what payment method you choose, be sure to pay your NVEP bill in full by the due date to avoid late fees or other penalties.

Submitting Your Bill to Insurance

The NVEP billing office can submit your emergency care claim to your health insurance provider for reimbursement. To do this:

• Call the number on your bill and provide your insurance details.

• Send a copy of your insurance card (front and back) by mail or email to the billing office.

• Provide any additional information requested to complete the claim submission.

It can take 30-90 days to receive payment back from your insurer. You’ll receive a bill for any remaining balance after insurance processes the claim. Keep an eye out for any requests for additional information.

Arrange Payment Plans for Large Balances

If your NVEP bill has a large balance you can’t pay at once, call the billing office before the due date to set up a payment plan. Some options include:

• Payment extensions to spread the balance across 2-3 smaller payments.

• No-interest monthly payment plans allowing up to 12 months to pay the full amount due.

Payment plans help avoid late fees, collections referral, or legal action. Be proactive in contacting NVEP for assistance repaying a substantial medical bill.

Avoiding Late Fees and Getting Penalties Waived

It’s important to pay your NVEP physician bill on time to avoid late fees, interest charges, collections accounts, and credit impacts. But if you do miss a payment, contact NVEP right away and politely request a fee waiver or other options.

If it’s your first time late, emphasize the situation was an honest mistake and ask if they can remove penalties as a courtesy. Offer to pay the balance immediately if they’ll waive the late fee. Persistence and good faith can go a long way in getting penalties forgiven or reduced.

Seeking Medical Bill Financial Assistance

For low-income or uninsured patients, NVEP offers financial assistance programs that reduce or eliminate balances based on your ability to pay.

To be considered, submit an application with income verification and supporting documents. If approved, you may qualify for discounts of up to 100% off your outstanding NVEP medical bills.

Non-profit groups like Patient Advocate Foundation also provide medical bill relief through direct payment assistance, debt management services, and referrals to community resources depending on your specific circumstances.

Don’t hesitate to seek help repaying emergency physician bills you genuinely can’t afford.

Best Practices for Streamlined Medical Bill Payment

By following smart billing management habits, you can simplify the process of handling and paying your NVEP medical bills:

• Provide accurate insurance info upfront for efficient claim processing

• Opt for electronic statements and set payment reminders

• Pay online for convenience and tracking

• Know your financial assistance options if struggling to pay

• Communicate with the billing office about any issues

• Act quickly if a bill seems incorrect or you can’t make a payment

• Ask questions and be your own best advocate in billing disputes

Staying organized, following up promptly, and utilizing available assistance programs will help optimize your billing experience.