Having reliable phone service is essential these days, but high monthly bills from major carriers can really add up That’s where prepaid services like Net10 come in Net10 gives you wireless service at a fraction of the cost of postpaid plans. One major benefit of Net10 is the ability to use your phone number to conveniently pay bills.
What is Net10?
Net10 is a prepaid wireless service provider owned by TracFone. Net10 provides nationwide coverage through partnerships with major networks like Verizon AT&T T-Mobile and Sprint.
With Net10, you purchase service upfront without having to pass a credit check or sign a long-term contract. Plans start as low as $20 for talk, text and data. You can also buy data add-ons if you need more high-speed data.
How to Pay Bills with Your Net10 Number
Net10 offers a few easy ways to use your wireless number to pay bills and add more service:
Text to Pay
You can text keywords to 611611 from your Net10 phone to instantly refill your account or purchase data add-ons. Here’s how it works:
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Text the keyword “BUY” to get account balance info and start the purchase process.
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Follow the prompts to select your refill denomination or data allotment.
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Confirm your purchase and enter payment info.
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Your new airtime or data will be added instantly!
This makes it quick and convenient to pay your Net10 bill on the go right from your phone.
Call to Pay
You can also call Net10 from your wireless number at 1-877-836-2368 and use their interactive voice response system to make a payment.
Follow the voice prompts to:
- Select your language preference
- Choose the “Refill Service” option
- Enter your airtime purchase selection
- Provide your payment information
The IVR system is available 24/7 so you can refill your account whenever needed.
Register for Auto Refill
Sign up for Net10’s Auto Refill program to have your service automatically renewed each month. Here’s how:
- Go to your Net10 account dashboard online or in the app.
- Select Auto Refill and choose your preferred refill amount.
- Enter your credit card or bank account for payments.
- That’s it! Your service will now replenish on your monthly Service End Date.
You can cancel or adjust Auto Refill at any time. And you may even get a discount on service plans when you enroll. One less bill to remember!
Other Ways to Pay with Net10
Aside from paying your Net10 bill, you can also use your wireless number to pay many other bills conveniently.
Pay Utilities and More
Net10 offers a bill pay service that lets you pay thousands of bills right from your phone. Just text “PAY” to 611611 or call the IVR system and follow prompts.
You can pay bills for:
- Electric and gas utilities
- Cable and satellite TV/internet
- Insurance policies
- Credit cards
- Retail stores
- Mortgages
- And more!
Payment will be deducted from your debit card, credit card or bank account on file.
Send Money with Remitly
Net10 has partnered with Remitly to offer international money transfers. You can securely send money abroad to friends and family using just your Net10 mobile number.
To get started:
- Download the Remitly app and link your Net10 number.
- Enter the transfer details including recipient and amount.
- Confirm transfer information via text message.
- The money will be deposited directly into your recipient’s bank account.
With great rates and fast transfers, it’s an easy way to send money worldwide!
Tips for Paying Bills with Net10
Paying bills with your Net10 phone number is convenient but here are some tips to make sure it goes smoothly:
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Make sure your account has enough of a balance to cover any service purchases or bill payments.
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Have your billing account number, amount due and billing company name handy when paying bills.
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Save confirmation texts and call reference numbers as proof of payment.
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Set payment reminders so your wireless service and other bills are paid on time.
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Contact Net10 customer support if any payment issues arise. They can research status using your confirmation info.
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Keep your login credentials secure when accessing your Net10 account online.
Paying bills with your Net10 phone number is fast, easy and secure with options to refill your wireless service, pay household bills or transfer money abroad. It’s the modern way of managing payments on the go!
Frequently Asked Questions About Net10 Bill Pay
Paying bills with your Net10 wireless number is convenient, but you may still have some questions. Here are answers to some common FAQs:
What bills can I pay with my Net10 phone number?
You can pay your Net10 wireless bill, household bills like utilities and cable, credit cards, loans, insurance, and more. Net10 offers access to pay over 14,000 billers.
Is there a fee to use Net10 bill pay?
Net10 does not charge a fee, but message and data rates from your wireless carrier may apply. Standard text messaging rates are usually less than $0.25 per message.
How long does it take for payments to process?
Most bill payments process within 1 business day if made before 8pm ET. Your Net10 service refills apply instantly.
Is it secure to pay bills from my mobile device?
Yes, Net10 uses advanced encryption and security measures to protect your account information when making payments by phone.
Can I set up recurring bill payments?
Yes, you can use the Auto Refill feature to automatically renew your Net10 wireless service each month. But most 3rd party bills need to be manually paid each billing cycle.
What if I realize I paid the wrong bill amount?
Contact Net10 ASAP if you notice a payment error. Provide details on the payment amount, date, and confirmation number and they can help resolve the issue.
Will I be charged if a bill payment gets rejected?
No, you won’t be charged a failed payment fee. But you will need to pay that bill using another method before the due date.
Can I use Net10 bill pay without phone service?
No, you need an active Net10 wireless number to use their bill payment options by phone or text.
Paying bills with Net10 is easy whether you need to re-up your wireless service, pay utility bills or send money abroad. It provides convenience and savings without requiring complicated setup. So skip the stamps and get your bill paying done from anywhere!
Phone Number & Contact Info
Calling Net10s customer service number is only helpful if youre already an existing customer, as the company is no longer signing up new customers. When I called, I was told that I could refill my existing phone, purchase phones and accessories or activate my number, or I could ask for technical support.
I opted for purchasing a phone, and I was taken to a representative who couldnt hear a word I said. When I tried to speak to her, she had no connection and quickly told me to call back on another line and hung up on me. I called back, went through the menu again and was connected to a different representative.
This time, I was able to ask my question and asked about purchasing a new phone through Net10. The representative told me that at this time, Net10 was no longer selling phones because Verizon had acquired the company and would be merging with Simple Mobile under the Simple Mobile name. As such, they would continue providing service to existing Net10 customers, but they would not be selling new phones to new customers.
I then asked how I would go about getting a new phone, and she told me that I would have to sign up for an account with Simple Mobile. She said that I could go to Simple Mobiles website and sign up for a new account, and I could get a new phone through them. With nothing else that she could help me with, we opted to end the call.
Upon hanging up, I checked the information she had given me and found it accurate. She had mispronounced the companys name as “Simply Mobile” instead of Simple Mobile, but otherwise, what she said was true and I could not sign up with Net10 or get a new phone as a new customer.
Overall, I thought the experience was helpful the second time I called. I was able to get through to a representative who listened to my questions and provided accurate information, asked if there was anything else she could assist me with and thoroughly explained the situation. Given the merger at the company and how its days are numbered, there really wasnt a lot she could do with the situation otherwise.
Obviously, I can only recommend using this number if youre an existing customer of Net10 wireless, and not for much longer anyway. If you dont already have an account, youll need to go through Simple Mobile anyway, and Net10 likely isnt going to be around for very long past the writing of this piece. But if youre a current customer, I would recommend using this number for support until Net10 no longer operates.Christian has been writing about long hold times and customer service call center experiences since 2010. Hes been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call NET 10If you have time to do a bit of reading before you call NET 10, we recommend you read over some of our problem-specific articles.
This is NET 10s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NET 10 agent. This phone number is NET 10s best phone number because 75,630 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-836-2368 include Setup Service, Cancel Service, Device Support, Overcharge on Account, Transfer Service and other customer service issues. The NET 10 call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, NET 10 has 1 phone number. Its not always clear what is the best way to talk to NET 10 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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