How to Pay Your Newton County Water and Sewerage Bill Online

Paying your water and sewer bill to the Newton County Water and Sewerage Authority (NCWSA) is now easier than ever through their new online payment system. This step-by-step guide will show you how to set up an online account, view your bill, make payments, and manage your water/sewer account fully online.

Benefits of Paying Your NCWSA Bill Online

Paying your NCWSA utility bill online provides many great advantages:

• Convenience: You can pay on your computer or phone at any time, from anywhere, and in just minutes. Avoid mailing checks or visiting the NCWSA office.

• Payment Options – Make quick payments directly from your bank account (eCheck) or with a credit/debit card.

• Account Access – View your bill account balance and payment history 24/7 through your online account.

• Billing Alerts: You’ll get an email when your new bill is ready to view and pay.

• Auto-Pay – Set up recurring payments to have your bill paid automatically each month

• Customer Support – Live chat with NCWSA customer service right through your online account.

How to Sign Up for an Online Account with NCWSA

Creating an online account with NCWSA only takes a few minutes:

1. Go to the NCWSA online payment website.

2. Click “Register” under the “Utility Billing” section.

3. Enter your NCWSA account number and service address ZIP code.

4. Fill in your contact information and create secure login credentials.

5. Agree to the terms of use.

6. Click “Register Account” to complete your signup.

You’ll receive a confirmation email that your account is set up. Then you can start managing your water/sewer account fully online!

Viewing & Paying Your NCWSA Bill Through Your Online Account

To log into your account, visit the NCWSA payment site and enter your username and password.

Your dashboard will display your latest bill, payment due date, account balance, and payment history.

To make a payment:

1. Click “Pay Bill” on your account overview.

2. Select your payment method – credit/debit card or eCheck.

3. Enter your payment details and amount.

4. Review and submit your payment.

Your account will instantly update when your payment is processed. It’s fast, easy, and secure!

Setting Up Automatic Payments with NCWSA

You can enroll in auto-pay to have your water/sewer bill paid automatically each month.

To activate recurring payments:

1. Log into your NCWSA account and click on “AutoPay Accounts.”

2. Choose your payment method and enter the details.

3. Select the date you want your monthly payment processed.

4. Check the auto-pay terms and click “Confirm.”

Your bill will now be paid every month directly on the due date, for no more late fees!

Getting Account Alerts and Reminders from NCWSA

You can receive email notifications when your new bill is ready and when your payment is processed.

To set up bill alerts:

1. In your NCWSA account, click “Notifications” in the menu.

2. Check the notifications you want to receive.

3. Enter your email address.

4. Click “Save” to activate alerts.

Alerts are an easy way to stay on top of your account activity and ensure your bills are paid on time.

Resetting Your Online Account Password

If you forget your password, you can easily reset it:

1. On the NCWSA login page, click “Forgot Password?”

2. Enter your account number or username, and the email on file.

3. Create and confirm your new password.

4. Click “Change Password” to reset it.

You’ll immediately be able to log back in with your new password.

Getting Help With Your NCWSA Online Account

If you need assistance creating your online account, paying your bill, or managing your NCWSA account, customer support is available:

• Call 770-787-1375 Monday to Friday 8am – 5pm.

• Email support at [email protected].

• Use live chat on the NCWSA website.

• Visit the NCWSA office at 11325 Brown Bridge Rd, Covington, GA 30016.

NCWSA’s team can help troubleshoot any issues with your online account or payments.