Having access to clean, safe drinking water is vital for our health and wellbeing. As a customer of the Niagara Falls Water Board, it’s crucial you pay your water bill on time each month to avoid any service interruptions The Niagara Falls Water Board offers various convenient payment options to fit every customer’s needs
In this comprehensive guide, we’ll walk through the available methods for paying your Niagara Falls Water Board bill. Whether you prefer online payments, mailing in checks, paying in-person, or setting up auto-pay, we’ve got you covered on the easiest ways to pay on time, every time.
Understanding Your Water Bill
Your water bill from the Niagara Falls Water Board provides a summary of charges for your water and sewer services It includes
- Base service fee – covers costs of providing water
- Usage fee – based on how much water you use
- Sewer surcharge – cost of wastewater treatment
- Stormwater fee – maintains storm drains and sewers
- Taxes and other fees
The Niagara Falls Water Board bills monthly. Every month, look over your bill, make sure it’s correct, and pay it by the due date. Late payments incur penalties.
Paying Your Water Bill Online
For fast and easy bill payment, the Niagara Falls Water Board offers online bill pay. To pay online:
- Go to nfwb.org and click on “Billing – Online Bill Pay”
- Select the “Pay Now” button
- Log in to your water board account
- Input your checking account details
- Enter amount to pay
- Verify payment info and submit
- Save confirmation number
Online bill pay requires payments be made from a checking account. You cannot pay online using a credit card.
Paying by Mail
To pay your water bill by mail, simply send your payment to:
Niagara Falls Water Board
PO BOX 1950
Niagara Falls, NY 14302
Mail your payment 7-10 days before the due date to ensure it’s received on time. Include your remittance slip and write your account number on the check.
Paying in Person
You can also pay your water bill in-person at
- Niagara Falls City Hall, Billing and Collection Room 109
- Bank on Buffalo, 7121 Niagara Falls Blvd
Bring your payment and remittance slip when paying in-person. Both locations accept cash, checks, or money orders.
Setting Up Auto-Pay
For the ultimate convenience, enroll in auto-pay through your online account. This automatically pays your water bill from your checking account each month.
To start auto-pay:
- Log into your online account
- Select the auto-pay option
- Enter your checking account information
- Verify account and routing number
- Save payment confirmation details
Now your payments will be made automatically on the due date so you never miss a bill.
Paying by Phone
While the Niagara Falls Water Board does not currently offer phone payment, you can call their office at (716) 283-9770 with any bill-related questions.
Their customer service team can:
- Explain charges on your bill
- Review payment history
- Take a payment over the phone in special circumstances
- Assist with any billing issues
Avoid Late Fees
To avoid late fees on your water bill, make sure to:
- Pay your bill in full by the due date
- Pay online or mail payment 7-10 days early
- Set up auto-pay for on-time payments
- Contact Niagara Falls Water Board if you need a due date extension
What If You Miss a Payment?
If your water bill is not paid by the due date, a 10% late penalty will be added to your account. Make your payment immediately to avoid further late fees being incurred.
If your account remains unpaid for multiple billing cycles, the Niagara Falls Water Board may shut off service. Significant penalties must then be paid to restore your water service. Avoid service interruptions by keeping up with your monthly water bill payments.
Can You Make Partial Payments?
The Niagara Falls Water Board requires payment of your statement balance in full each month. Partial payments are not accepted. Your account must be paid up to date to avoid penalties.
If you are having difficulty paying your bill, contact their office immediately to discuss potential payment plan options. They can review your account history and provide flexibility based on your circumstances.
Keeping Your Water Service Uninterrupted
Having reliable access to safe drinking water is essential. By paying your Niagara Falls Water Board bill on time and in full each month, you can avoid late fees, service shut-offs, and other headaches.
Their online payment options, auto-pay, and helpful customer service make paying your bill quick, easy, and stress-free. Keep up with your payments on time to continue enjoying the clean, quality water the Niagara Falls Water Board provides.
Who is eligible for equal billing
- All Niagara Falls water account holders whose water account is in good standing.
- Residents must have at least 6 months of billing history at their current property.
- Plan may be cancelled at the account holders request in writing by the 24th day of the month; however any outstanding balances become automatically due and subject to penalty and interest charges.
Who is eligible for Pre-Authorized Payments
- All Niagara Falls water account holders whose water account is in good standing.
- Plan may be cancelled at the account holders request in writing up to 5 business days before the due date; however any outstanding balances become automatically due and subject to penalty and interest charges.
Niagara Falls water bill payments
How do I Pay my Niagara Falls Water Board Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Niagara Falls Water Board. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I contact Niagara Falls Water Board?
Ask your billing questions directly by phone 716-283-9770, email ( [email protected]) or on their website . Can I pay all my Niagara Falls Water Board bills on doxo?
How often do I need to pay my Niagara Falls water bill?
Payments always on time – 12 Monthly payments a year. All Niagara Falls water account holders whose water account is in good standing. Residents must have at least 6 months of billing history at their current property.
How do I pay county tax in Niagara Falls?
County tax is payable at City Hall as follows: Payable at City Hall in room 109. Please make check payable to School District Treasurer. In-person payments payable at Billing and Collection, City Hall in Room 109. Please make check payable to Niagara Falls Water Authority. Bills are issued in the first week of the following months: