For over 200 years, Norfolk & Dedham has been providing quality insurance products to customers across the United States. With a variety of options for paying your insurance premiums, this article outlines everything you need to know about managing and paying your N&D insurance bill conveniently online.
Overview of Payment Options with Norfolk & Dedham
Norfolk & Dedham offers policyholders multiple ways to pay their insurance premiums, including:
- Recurring automatic payments from a bank account or credit card
- One-time online payments through the policy management site
- Payments over the phone with a billing representative
- Traditional mailed check payments
Customers can pick the option that works best for them and their needs to make payments on time. If you set up automatic payments or pay online, you won’t have to worry about missing paper bills and losing your coverage.
Benefits of Paying Online
N&D encourages policyholders to take advantage of online and automatic payments for the following advantages
- Secure access to your account information 24/7
- Review payment history and billing statements
- Make one-time payments or set up recurring payments
- Eliminate late fees from lost/forgotten mailed checks
- Store payment methods for quick payments each month
- Go paperless by enrolling in e-billing
Paying online gives you control over managing payments to avoid lapses in insurance coverage
How to Pay Online Through My Insurance
Follow these instructions to pay your N&D insurance bill online
- Go to myinsurance.ndgroup.com and click “Register”
- Enter your account number and other requested details
- Create a username and password
- Add your bank account or credit/debit card
- Select “Make a Payment” to pay your current bill
You can view your billing statements, set up automatic payments, change your payment methods, go paperless, and make one-time payments at any time after registering.
Setting Up Automatic Payments with AutoPay
For maximum convenience, N&D offers an AutoPay feature to automatically pay your insurance premiums from your desired account.
To do this:
- Log into your My Insurance account
- Click on “AutoPay Program”
- Select your preferred payment method
- Choose the withdrawal date for recurring payments
- Review and submit your enrollment
With AutoPay, you don’t have to worry about paying on time yourself each month. Payments will process automatically based on your parameters.
Assistance Paying Your Premiums
If you are experiencing financial hardship and are struggling to pay your insurance premiums, N&D offers options including:
- Payment plans – Make consistent payments over time
- Billing date adjustments – Change due date to align with pay periods
- Policy adjustments – Lower coverage costs with higher deductibles
Contact your agent or N&D’s billing department for help getting payments back on track. It is important to communicate issues early before nonpayment cancelations occur.
Frequently Asked Questions
Here are some common questions about managing payments with N&D:
What fees apply for paying online?
No fees are charged for electronic checks. A service fee of 3% applies to credit/debit card payments.
When is my bill due each month?
Due dates align with your policy effective date, for example, the 1st of the month if your policy renews on the 1st.
How do I change my billing plan?
Contact your agent to request adjusting to a different billing cycle, for example from monthly to quarterly installments.
What is the AutoPay enrollment process?
Log into your My Insurance account online, go to AutoPay Program, and submit your bank/card details and desired payment date.
How do I update my bank account information for automatic payments?
Submit an EDP authorization form with your updated account details via email or mail to N&D.
How do I know if my online payment has been applied?
Log into your My Insurance account and select “Payment History” to view processed payments. Allow 1 business day.
Who do I contact for billing questions or assistance?
You can call N&D’s billing department at 1-800-688-1825 Monday-Friday 8am-5pm EST for help.
Can I go completely paperless for bills?
Yes, enable paperless billing in your My Insurance account settings and billing documents will be delivered electronically from that point forward.
With multiple options for paying securely online, N&D’s billing process is designed for convenience. Take advantage of the online tools and automatic payments to simplify insurance premium management.
Agent Locator Zip Code (e.g. 1234
We are committed to positively impacting the communities in which we live and work.
The Norfolk & Dedham Group® is owned by our policyholders and built to provide them comprehensive and easy-to-use products and services.
The Norfolk & Dedham Group® is owned by our policyholders and built to provide them comprehensive and easy-to-use products and services.
