Paying your water bill on time is an essential responsibility for every resident of North Little Rock. However, with different payment options and due dates, it can get confusing. This comprehensive guide will explain everything you need to know about paying your North Little Rock water bill smoothly and on time.
Overview of North Little Rock Water Provider
The city of North Little Rock does not directly provide water services Instead, residents get their water from Central Arkansas Water (CAW), which serves customers in Pulaski, Saline, Grant, and Lonoke counties CAW is a public, nonprofit water provider that delivers high-quality drinking water to over 450,000 people.
CAW sets the water rates and bills for North Little Rock residents. The North Little Rock water department coordinates with CAW on water services in the city.
Getting Your North Little Rock Water Bill
CAW bills residents for water usage every month You will receive your bill in the mail unless you opt for paperless billing.
The billing date is not the same for all customers. CAW staggers billing dates throughout each month. Check your individual bill to see your personal billing date.
Bills are typically mailed out around the 20th of the month. You should receive your bill within 5 business days of the billing date. If you do not get your bill, contact CAW immediately.
Understanding Your North Little Rock Water Bill
Here are the key sections to check on your monthly North Little Rock water bill:
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Account information: This lists your account number, service address, and billing date. Verify that all the information is accurate.
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Previous balance: Any unpaid balance from your prior water bill will appear here.
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Payments: This section shows any payments made to your account last month.
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Water usage and charges: This breakdown shows how much water you used in gallons and the corresponding charges. Higher usage leads to higher bills.
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Sewer charges: This is based on your water consumption. North Little Rock bills sewer charges along with water.
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Taxes and fees: Miscellaneous charges like franchise fees and sales taxes.
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Total current charges: The total amount due for your current monthly bill.
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Due date: The date your payment must be received by to avoid late fees.
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Average daily cost: Helps compare your current bill to previous billing periods.
North Little Rock Water Payment Due Dates
The due date on your North Little Rock water bill is generally 21 days after the billing date. But check your individual bill in case the specific due date shifts month to month.
If the due date falls on a weekend or holiday, you must pay by the last working day before the due date.
Paying past the due date will incur a 10% late penalty fee. Failing to pay your water bill for multiple months could eventually result in water service shut off.
I recommend paying your water bill as soon as you receive it to avoid forgetting and ensure on-time payment. Consider setting a monthly reminder on your calendar for when your bill typically arrives.
Ways To Pay Your North Little Rock Water Bill
CAW offers several convenient payment options to pay your North Little Rock water bill:
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Automatic bank draft: This automatically deducts your bill from your checking or savings account each month. There is no charge for this service.
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Online bill pay: Pay through CAW’s online payment portal using your checking account or credit/debit card. Fees apply to credit/debit payments.
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By phone: Call CAW at 1-501-372-5161 and select option 3 to pay by phone using your checking account or credit/debit card.
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Mail: Send a check or money order payable to CAW to: Utility Billing Services, P.O. Box 8100, Little Rock, AR 72203. Allow 5-7 days for mail delivery.
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In person: Drop off a payment at the CAW office at 221 East Capitol Avenue in Little Rock.
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Authorized payment locations: Pay your bill in person at authorized retail locations around North Little Rock and Little Rock. A convenience fee may apply.
I recommend setting up automatic bank drafts so you never forget or pay late. Just be sure to have enough funds in your account on your billing date. Online bill pay is another easy option. Avoid paying by credit/debit card to skip fees.
Financial Assistance for North Little Rock Water Bills
If you are struggling to pay your North Little Rock water bill, CAW offers payment plan options to spread out bills over time with no fees or penalties.
You may also qualify for utility bill assistance programs through CAW, Salvation Army, or other local charities. Reach out to CAW at 501-372-5161 for help getting back on track with your water payments.
Answering Common North Little Rock Water Bill Questions
Here are some frequently asked questions about North Little Rock water bills:
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Why is my water bill higher than normal? Higher usage, rate increases, or more people in your home can increase your bill. Check for leaks, compare usage to prior months, and contact CAW if the spike seems abnormal.
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I’m moving – how do I close or transfer my account? Reach out to CAW customer service at least 1 day before your move date to finalize your account.
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I paid my bill but still got a late notice. Why? Your payment must be received by the due date to avoid late fees. Mail delays or processing times can cause this issue – call CAW to explain the situation and request fee reversal.
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How can I monitor water usage? Your bill shows current and historic usage. You can also contact CAW to check daily consumption from your smart water meter. Installing a home meter monitor also helps track usage.
Paying your water bill doesn’t have to be a hassle. Follow this guide on reading your bill, understanding due dates, selecting payment options, and answering common water billing questions. Reach out to the North Little Rock water department or CAW anytime you need assistance with your account. Staying on top of your bill ensures you continue receiving uninterrupted water services.
FREE Automatic Draft Payments
This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile to sign up for FREE.
We’ve also developed step-by-step instructions for assisting you with enrolling in our Automatic Draft Program/Auto-Pay Plan. Click here for the instructions.
Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Paymentus charges a $2.49 convenience fee for each Internet Credit or Debit Card payment.
Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.
You may mail your utility bill to: Utility Billing Services P.O. Box 8100 Little Rock, Arkansas 72203-8100
Central Arkansas Water provides a variety of ways to pay your utility bill.
A network of businesses in and around the Little Rock/North Little Rock metropolitan area has authorization to accept non-deliquent payments for UBS. The convenient locations place the bill payment process closer to your home or business. The businesses typically charge a convenience fee for each transaction and will accept payments only for current bills. Payments made at these locations will be credited to your account on the next business day. You must bring your bill to ensure proper credit to your account. **Attention** There is a third-party fee to make a payment at a Quick Pay location. CAW does not collect this fee. View a list of Remote Payment Locations below:
Ace Cash Express #2102 6416 Colonel Glenn Road 9 a.m. – 7 p.m., Monday – Thursday 9 a.m. – 8 p.m. – Friday 9 a.m. – 6 p.m. – Saturday Phone – 501-562-2274 Map to this location
Ace Cash Express #2106 7508 Geyer Springs Road 9 a.m. – 7 p.m., Monday – Thursday, Sunday 9 a.m. – 8 p.m. – Friday 9 a.m. – 6 p.m. – Saturday Phone – 501-562-4807 Map to this location
Ace Cash Express #2111 1100 East Roosevelt Road 9 a.m. – 7 p.m., Monday – Friday 9 a.m. – 6 p.m. – Saturday Phone – 501-372-4886 Map to this location
Ace Cash Express #2126 310 South Broadway Street 9 a.m. – 6 p.m., Monday – Friday 9 a.m. – 5 p.m. – Saturday Phone – 501-370-9488 Map to this location
City Market 4110 West 12th Street 9 a.m. – 5 p.m., Monday – Saturday Phone – 501-666-6610 Map to this location
City Market 6800 Colonel Glenn Road 9 a.m. – 5 p.m., Monday – Saturday Phone – 501-562-0868 Map to this location
Fast Mart 9203 Chicot Road 8 a.m. – 8 p.m., Monday – Thursday 8 a.m. – 9 p.m., Friday – Saturday 8 a.m. – 6 p.m. – Sunday Phone – 501-570-7800 Map to this location
Food Giant 1701 Main Street 9 a.m. – 7 p.m., Monday – Sunday Phone – 501-376-3473 Map to this location
Food Giant 10320 Stagecoach Road 9 a.m. – 7 p.m., Monday – Sunday Phone – 501-455-3475 Map to this location
Food Giant 7525 Baseline Road 9 a.m. – 7 p.m., Monday – Sunday Phone – 501-562-6629 Map to this location
Food Giant 7507 Cantrell Road 8 a.m. – 6:30 p.m., Monday – Friday Phone – 501-614-2477 Map to this location
I-30 Super Store 612 East Roosevelt Road 8 a.m. – 10:00 p.m., Monday – Sunday Phone – 501-244-9688 Map to this location
Kroger All Arkansas Locations
Kwick Pantry 8001 Interstate 30 8 a.m. – 8 p.m., Monday – Thursday 8 a.m. – 9 p.m., Friday – Saturday 9 a.m. – 6 p.m. – Sunday Phone – 501-565-0166 Map to this location
Metro 124 West Capitol Avenue 8:30 a.m. – 5:30 p.m., Monday – Friday Phone – 501-801-0026 Map to this location
Save U More 5219 West 65th Street 8 a.m. – 5 p.m., Monday – Friday Open 24 Hours Saturday & Sunday Phone – 501-565-1857 Map to this location
Shipmates Postal (formerly Diversified Postal Services) 6834 Cantrell Road 8 a.m. – 6 p.m., Monday – Friday 9 a.m. – 2 p.m. Saturday Phone – 501-663-6888 Map to this location
Supermercado Sin Fronteras 4918 Baseline Road 8 a.m. – 8 p.m., Monday – Sunday Phone – 501-562-4206 Map to this location
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Ace Cash Express #2108 3422 Pike Avenue 9 a.m. – 7 p.m., Monday – Friday 9 a.m. – 6 p.m. – Saturday Phone – 501-771-7544 Map to this location
City Market 4109 East Broadway 9 a.m. – 5 p.m., Monday – Saturday Phone – 501-945-9755 Map to this location
D&J MSB LLC 1802 Main Street Phone – 501-758-3580 Map to this location
Handi Pantry Food 124 Eureka Garden Road 7 a.m. – 7:00 p.m., Monday – Sunday Phone – 501-945-9003 Map to this Location
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Extra Beauty 4200 East Kiehl Avenue 9 a.m. – 6: 30 p.m., Monday – Saturday Phone – 501-835-0002 Map to this location
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Wal Mart All Arkansas Locations
Tenant Demands Landlord Pay Her $700 Water Bill After She Let’s Toilet Run For 2 Months
How do I pay a bill in Little Rock?
You must bring your bill to ensure proper credit to your account. Customers can still submit payments at 221 East Capitol Avenue in Little Rock in the drop boxes on either side of the building. Go paperless, pay by text or direct bank draft.
How can I Manage my NLR electric account?
On the go and in control. Now you can manage your account like never before! NLR Electric’s My Account has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet ( Android or iOS ), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.
When did North Little Rock become a city?
Known only as “opposite Little Rock” until the Civil War, North Little Rock grew as a crossroads that linked river and overland traffic. In 1866, surveyed and plotted, an unincorporated town of mills, factories, hotels, and saloons became known as the town of Argenta. In 1890, the community of Argenta filed papers to incorporate as a city.