Having reliable utility services like water, sewer, and garbage collection is something most of us take for granted But keeping these essential services running smoothly takes careful management by your local utility provider As a customer of North Port Utilities, it’s important you understand how to pay your utility bill on time each month. This comprehensive guide will walk you through everything you need to know about paying your North Port Utilities bill.
Overview of North Port Utilities
North Port Utilities provides water, sewer, and garbage services to over 60,000 residents in North Port, FL and some surrounding unincorporated areas of Sarasota County. They operate and maintain over 500 miles of water mains, 38 wastewater lift stations, and 25,000 customer meters. The utility is owned by the City of North Port and overseen by the North Port Utilities Department.
As a customer, you get bills every month for the services your home or business needs. To avoid late fees or service interruptions, it’s your job to pay these bills by the due date. North Port Utilities offers various payment options to make it quick and convenient.
Understanding Your Utility Bill
Your utility bill contains detailed information about the services provided and charges accrued over the last billing period. Key elements include
- Account number: Needed for payment and account lookup.
- Service address: The location receiving utility service.
- Billing dates: Covers usage from these dates.
- Previous balance: Any past due balance carried over.
- Payments & adjustments: Credits applied to your account.
- Water usage: Gallons used based on meter reading.
- Sewer usage: Based on your water consumption.
- Garbage fee: Flat monthly fee.
- Base facility charge: Daily readiness-to-serve fees.
- Taxes: Charges added by the county/state.
- Total current charges: Sum of all fees this period.
- Total due: Current charges plus any prior balance.
- Due date: Payment must be received by this date.
Closely monitoring your utility usage and charges will help you manage costs. Compare your current usage to previous bills to watch for irregular spikes that may indicate leaks.
Payment Options from North Port Utilities
North Port Utilities offers several ways to pay your utility bill. Choose the option that fits your needs and schedule.
Pay Online
The easiest way to pay is through the North Port customer payment portal You can make one-time payments or set up recurring automatic payments using a bank account or credit/debit card Creating an online account allows you to view billing history and track usage.
Pay via Mobile App
Use the North Port Connect app on your iOS or Android device to pay on the go. Just login, enter payment info, and submit.
Pay by Phone
Call 941-429-7122 anytime to pay by phone using the automated system. Have your account number and payment details ready.
Pay by Mail
Detach the payment coupon from your paper bill and mail with a check or money order to:
North Port Utilities
4970 City Hall Blvd
North Port, FL 34286
Allow 7-10 days for processing.
Pay in Person
Bring payment to North Port City Hall at 4970 City Hall Blvd. They accept cash, checks, and cards. You can also use the drive-thru or night drop.
Pay at Walmart
Visit any Walmart MoneyCenter and request to pay your North Port Utilities bill using the WMBP code and your account number. A $2 fee applies.
Managing Your North Port Utilities Account
- Go paperless – Sign up for e-bills through the customer portal to save paper.
- Check for leaks – Monitor usage for abnormal spikes indicating leaks.
- Conserve water – Reduce usage to save money on water and sewer charges.
- Compare rates – Review rate options annually to find possible savings.
Avoid Late Fees and Service Disruption
North Port Utilities bills monthly with payment due upon receipt. After 21 days past the bill date, a late fee applies. If still unpaid when the late notice is mailed, your service becomes eligible for disconnection.
To avoid fees and disruption:
- Pay on time each month
- Enroll in auto-pay
- Contact customer service immediately if you’ll be late
- Set up a payment plan if needed
Restoring disconnected service requires paying the past due balance and fees in full.
Payment Assistance Programs
If you’re struggling with payment, North Port Utilities offers programs for seniors and low-income customers to assist with bills. Payment arrangements can also be made by contacting customer service.
Paying bills on time is a responsibility we all share. North Port Utilities offers convenient payment options and programs to make it easy. Monitor your charges, pay by the due date, and contact customer service immediately with any payment issues. Taking these steps will help avoid unnecessary fees and keep your essential services connected.
Meter Reading
Did you know the City’s two meter readers read over 25,000 meters each month?
Every meter in our service area is read monthly, either manually with a handheld device or via an automated drive by system.
Water and/or Sewer Monthly Rates
- Readiness to serve charge for both water and sewer
- Covers the fixed costs of operating our utility even before you use any water or generate any sewage, maintenance of water and sewer lines, and the personnel required to operate and maintain the utility system.
- If you should leave the area in the summer months or go away for an extended period of time and have your water turned off, you will still receive a monthly base facility charge.
- Water Usage & Sewer Usage
- Calculated with Six-tier Conservation Rates
- More water a customer uses, higher the rate will be for the water you are using
If we receive your monthly payment late or you have required any other services which have a fee associated with the service, these charges will also be on your monthly bill.
For information on frequently asked billing questions, visit our Common Questions page.
Monthly bill for single family residential customer with 3/4″ meter using 3,000 gallons:
| Timeframe | Water | Wastewater | Combined |
|---|---|---|---|
| Prior to October 1, 2022 | $34.61 | $50.73 | $85.34 |
| Current Rates | $37.38 | $54.78 | $92.16 |
| Difference per Month | $2.77 | $4.05 | $6.82 |
North Port Utilities: Water Testing
How do I pay my North Port utilities bill?
North Port Utilities makes paying your bill easy by offering the following payment options: In the event that your payment may be delayed or if you are having trouble making your payment, please call our Cashiering Office at (941) 429-7122 BEFORE the payment is due to discuss the options available to you.
What does city of North Port Utilities do?
City of North Port Utilities continues to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner.
How do I Contact North Port Utilities?
If you have questions please contact North Port Utilities at (941) 240-8000. Disclaimer:Information provided in this website is provided as a public convenience. Every effort is made to ensure that information provided is timely and correct. In any case where reliance on information is required, the official records of the City should be consulted.
How do I create a North Port Utilities account?
If you already have an account, you just need to login to the North Port Utilities site. North Port Utilities accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the North Port Utilities website.