How to Pay Your North State Communications Bill Online

Paying your monthly North State Communications bill is easy and convenient when you set up online bill pay. With online bill payment, you can securely view your bill, see your payment history, set up autopay, and make one-time payments anytime from your computer or mobile device. In this comprehensive guide, we’ll walk you through everything you need to know about setting up and using online bill pay with North State Communications.

Getting Started with Online Bill Pay

You must first have an active North State Communications account in order to pay your bills online. People who are new to the service can set up online bill pay when they sign up. Customers who already have an account with North State can sign up to pay their bills online by calling customer service or going to a retail store near them.

After setting up your account, follow these steps to start paying your bills online:

1. Go to https://portal.northstate.net/. This is the North State customer portal login page.

2. Enter your North State Communications account number and 4-digit PIN These credentials were provided when you set up your account

3. Click “Login.” You’ll then be redirected to the online bill pay dashboard.

The first time you log in, the system may prompt you to change your PIN or set up security questions This adds an extra layer of security to your account

If you ever forget your username or password, you can click the “Forgot Password” link on the login page to reset your credentials. You’ll need to provide your account number or email on file to verify your identity.

View and Pay Your Bill

Once logged into the online bill pay portal, you’ll see your current balance and payment due date front and center. To view a PDF copy of your latest bill, click on “Bill & Payments” in the top menu. This will show your detailed charges for the month.

To make a one-time bill payment, click on the “Make Payment” button. You can pay by debit/credit card, checking account, or savings account. Be sure to submit your payment by the due date to avoid any late fees.

The bill pay system also stores 12 months of payment history. You can click “Payment History” in the top menu to view past bills and payments. This is useful for reconciling old charges or fetching statements for tax purposes.

Set Up AutoPay

One of the biggest perks of online bill pay is setting up autopay. With autopay enabled, your bill is paid automatically each month directly from your bank account. This prevents you from ever missing a payment and incurring late fees.

To enable autopay:

1. Click on “My Profile” in the top menu.

2. Select the “Auto Pay” tab.

3. Check the box to enable autopay and choose your payment method.

4. Pick a payment date between the 1st and 15th of the month.

5. Click “Update” to save your preferences.

That’s it! North State will now automatically deduct your bill payment each month on the scheduled date. You can still log in to view your bill for your records.

Make sure to monitor your bank account balance and payment activity to ensure enough funds are available on your autopay date. You can cancel or edit autopay at any time through your online account.

Manage Payment Methods

Speaking of payment methods, you can store multiple forms of payment in your North State online account for convenience:

• Bank account – Link a checking or savings account to pay bills from your debit card or ACH transfer.

• Credit/debit card – Store a Visa, MasterCard, American Express, or Discover card.

To add a new payment method:

1. Go to “My Profile” and choose “Payment Methods.”

2. Click the “+” icon to add a new credit/debit card or bank account.

3. Enter the account number, expiration date, and billing address.

4. Click “Add” to save it to your profile.

You can add as many payment methods as needed and select the preferred option each time you pay a bill.

Change Account Settings

Aside from bill payments, the North State online portal gives you full control over your account settings and preferences:

• Update personal info – Edit your name, phone number, email, and address under “My Profile.”

• Paperless billing – Go paper-free by switching your statements to email delivery only. Look for this option under “My Profile.”

• Add authorized users – Allow family or roommates limited access to make payments. Find this under “My Profile.”

• Change PIN – Reset your online account PIN for added security.

• Get text/email alerts – Opt in to receive bill payment confirmations and due date reminders via text or email.

Don’t hesitate to customize your profile and notification preferences to match your style. The more you optimize your settings, the easier online bill pay will be each month.

Access Online Bill Pay on Mobile

The North State customer portal is mobile optimized so you can pay bills easily from your smartphone or tablet:

• Use the web browser – Navigate to https://portal.northstate.net/ on your device’s browser. Login normally.

• Download the app – Search for “NorthState” in the Apple App Store or Google Play Store to install the official app.

The mobile experience provides the same bill viewing, autopay, and payment options as the desktop site. There’s virtually no difference in functionality.

Paying bills on the go is extremely convenient when you’re out and about but remember an upcoming due date. The mobile app puts account management at your fingertips wherever life takes you.

Get Help with Bill Pay

Hopefully this guide provides everything you need to know about setting up and using North State’s online bill payment system. Managing your account online is the fastest and easiest way to stay on top of monthly bills.

If you ever need help with online bill pay, here are some resources at your disposal:

• Contact North State customer support by phone at 877-745-6950 or start a live chat on their website.

• Visit the support site for FAQs, how-to articles, and video tutorials on using online bill pay.

• Stop by your nearest North State retail store and speak to an agent in person.

• Tweet @NorthState for quick assistance from social media support.

Don’t hesitate to reach out to the customer service team with any questions as you get started with online payments. They’re always happy to guide new users step-by-step through enrolling and using this convenient online bill management system.