Paying your monthly gas bill to Dominion Energy Ohio is easy when you know your options. Dominion Energy offers residential and business customers multiple ways to view balances, make one-time payments, set up recurring payments, and manage gas accounts.
Understanding your Dominion Energy Ohio gas bill and payment methods can help you pay on time, avoid late fees, and keep your gas service connected. Here are useful tips for paying your Dominion gas bill in Ohio:
Review Your Gas Bill
Your Dominion Energy Ohio gas bill provides your account details, charges for the billing period, meter readings, due date, and amount due Review it closely each month to understand the charges and confirm the bill is accurate.
Key details on your Dominion gas bill include:
- Account number
- Service address
- Previous and current meter readings
- Gas usage and delivery charges
- Taxes and fees
- Billing period
- Due date
- Total amount due
Compare your gas usage to the same bill last year to spot any unusual spikes Check that meter readings increase incrementally from month to month Look for charges you don’t recognize, Your diligence helps catch potential errors,
Know Your Gas Bill Due Date
Dominion Energy Ohio bills residential customers monthly and business accounts on various cycles. Your specific due date is printed on each bill.
Mark it on your calendar so your gas payment isn’t late. Dominion can charge late fees if a payment is received after the due date. Frequent late payments can damage your credit.
If your due date falls on a weekend or holiday, payments are due the next business day. Payments received after 5 pm will be credited the next business day.
Understand Gas Bill Late Fees
If full payment is not received by the due date, Dominion Energy Ohio may charge late fees on unpaid balances. This encourages customers to pay on time.
For residential customers, the late fee is 1.5% of any past due balance. Business late fees vary based on rate class and contract terms. Late fees appear on your next monthly bill if applicable.
You can avoid late fees by paying your gas bill in full by the due date. Set payment reminders and budget billing can help. Communicate with Dominion if you anticipate payment issues.
Pay Your Gas Bill Online
The easiest way to pay your Dominion Energy Ohio gas bill is online through your account dashboard. Sign up for online access to view balances, make one-time payments, set up recurring payments, and go paperless.
Online payments via bank account are free. Fees apply for credit/debit cards or third party digital wallets. Online payments post to your account same day if submitted by 5 pm ET.
Enroll in AutoPay
Sign up for automatic payments to have Dominion Energy Ohio debit your bank account each month. AutoPay ensures your payment is always on time, avoiding late fees.
Choose a payment date that works for your pay cycle. Update your payment method or AutoPay date anytime through your online account. Manage AutoPay enrollment without contacting Dominion.
Pay by Phone
Call Dominion at 833-261-1469 to pay your gas bill over the phone. Provide your account number, address, and payment details.
A fee applies for debit/credit card payments over the phone. Have your card ready. Phone payments post next business day if made after 5 pm.
Pay by Mail
Mail a check or money order payable to Dominion Energy Ohio to:
Dominion Energy Ohio
PO Box 26785
Richmond, VA 23261-6785
Note your account number on the payment. Allow 5 business days for mailed payments to process. Payments without an account number may be delayed.
Pay in Person
Bring cash, money order, or check to an authorized Dominion Energy Ohio payment center near you. Payments post same or next business day. Convenience fees may apply.
Major retail chains like Walmart, Kroger, and Dollar General accept in-person Dominion gas bill payments. Visit the payment map on DominionEnergy.com to find locations.
Schedule Future Payments
Through your online account, you can schedule one-time or recurring future payments up to a year in advance. Useful for planning ahead.
Scheduled online bank payments can be changed anytime before the date. Payments draft from your account automatically on the scheduled date without additional actions needed.
Communicate Payment Issues
If you’re struggling to pay your gas bill, call Dominion Energy Ohio right away to discuss extended due dates, payment plans, or financial assistance programs before service is disconnected.
Doing so demonstrates good faith effort. Dominion wants to keep you connected while finding solutions. Don’t let large balances go unpaid.
Avoid Scams
Steer clear of third parties offering discounted bill payments on Dominion’s behalf. Use only approved payment options from your account dashboard or DominionEnergy.com to ensure proper crediting.
Never provide personal financial information or make payments without first verifying legitimacy. Beware of phone, email, or in-person scammers impersonating Dominion.
Go Paperless
Reduce clutter and access your Dominion Energy Ohio gas bill anywhere by going paperless. Through your online account, you can opt into eBills rather than mailed paper bills.
Receive email alerts when your eBill is ready. View it securely online or in the mobile app. Still receive monthly billing alerts even with AutoPay set up.
Get Account Alerts
Set up free account alerts through your online Dominion account to receive billing reminders, payment confirmations, due date notices, usage threshold alerts, and outage updates via text, email, or phone.
Customize alerts to fit your preferences and manage them all in one place. Valuable for monitoring gas usage and upcoming charges.
Monitor Gas Usage
Your monthly gas bills show current and previous meter readings so you can track usage month-to-month or year-over-year.
Notice spikes that indicate a leak or habits increasing consumption. Compare usage to weather patterns. Access charts and graphs through your online account to easily monitor trends.
Understand Meter Readings
Dominion Energy Ohio meters track natural gas usage measured in CCFs (hundreds of cubic feet). Meter readings appear on your bill and through your online account.
Smart meters automatically transmit readings to Dominion daily. Traditional meters require monthly manual readings by a Dominion technician. Verify readings make sequential sense.
Submit Meter Reads
If you have a traditional meter, you can submit monthly reads online or by phone if the meter reader can’t access your meter. This prevents estimated bills between actual reads.
Submit reads after the 20th and before the 27th of each month. Include read date. An actual meter read supersedes your submitted read for billing accuracy.
Spot Estimated Reads
If an actual meter reading isn’t obtained, your bill will note the charges are based on an estimated read calculated from historic usage data. This is only temporary.
Provide access for the next month’s meter read to correct your bill. You can also submit the actual read yourself. Don’t pay estimated bills that seem incorrect.
Request Meter Tests
If your gas usage seems unusually high, you can request your meter be tested for accuracy. Complete the Meter Test Request form or call Dominion to schedule.
A technician will test your meter by checking at multiple flow levels. You only pay a meter test charge if results show the meter is properly registering usage.
Learn Billing and Payment FAQs
Dominion Energy Ohio has an extensive Billing & Payment FAQ site with topics like managing your account, paying bills, billing processes, rates, moving, and more.
The FAQs provide helpful explanations and tips for understanding your bill and making sure your payments are processed correctly. Review this resource.
Set Up Reminders
Use calendar alerts, phone notifications, app reminders, or email tools to remind yourself of monthly gas bill due dates. Set alerts leading up to the due date for peace of mind.
Payment reminders help avoid late fees, service disruption, usage spikes from estimated reads, and other headaches caused by forgetting to pay bills on time.
Staying on top of your Dominion Energy Ohio gas bill payments through the various available methods ensures your
Conservation and Managing Usage
Dominion Energy Ohios Home Performance with ENERGY STAR (HPwES) program through CLEAResult is designed to help our residential customers improve their homes energy efficiency. A home performance assessment, or energy audit, is the first step in improving a homes efficiency and reducing energy consumption through this program. The subsidized cost for the home performance assessment is $50. If you can choose to complete energy efficiency improvements recommended as a result of the assessment, you could take advantage of up to $1,250 in rebates offered through this program.
For more information, visit Dominion Energys Home Performance with ENERGY STAR page.
In addition to energy conservation in your home, there are a few other options to help you manage your energy costs. Dominion Energy Ohio offers the Budget Billing program, where the cost of your energy usage is spread out over a 12-month period. With Budget Billing, you pay a set amount each month rather than lower gas bills in the summer and higher natural gas bills in the winter.
At the end of the 12-month period a true-up is performed to ensure that you have been billed no more or no less than your actual natural gas costs. You will receive a bill or a credit depending on whether you used more or less energy than your budgeted amount.
For more information, visit Dominion Energys Budget Billing page or you can enroll online with Manage Your Account.
There are a variety of Energy Assistance programs available for natural gas consumers. The assistance may be in the form of a reduction of your natural gas bill and/or a special payment plan based on your household income. Eligibility for these programs is usually based on total household income. Contact Dominion Energy Ohio as soon as you get a delinquent notice. The sooner you call, the more options there may be to help you. Available payment plans and other payment assistance options will be discussed with you.
Additional information on programs such as EnergyShare; Housewarming; 2-1-1 Ohio; Home Energy Assistance Program; Percentage of Income Payment Plan; and more can be found on Dominion Energys Energy Assistance page.