How to Pay Your Optimum Bill: A Comprehensive Guide

Optimum, a leading provider of internet, TV, and phone services, offers its customers a variety of convenient options for paying their bills. This guide will provide a comprehensive overview of all the available payment methods, ensuring that you can choose the one that best suits your needs.

Online Payment

Auto Pay and Paperless Billing

• Convenience: Automated payments ensure you never miss a due date, while paperless billing eliminates the hassle of receiving paper statements.
• Enrollment: Sign up through your My Optimum account.

One-Time Payment

• Flexibility: Schedule or make a one-time payment using your bank account or debit/credit card.
• Access: Make payments through the My Optimum app or website.

Through Your Bank

• Direct Payment: Check if your bank offers bill pay services. Add “Optimum” as a payee and provide your 14-digit account number.

• Payment Address: Use one of the following addresses:

  • Optimum
    P.O. Box 70340
    Philadelphia, PA, 19176-0340

  • Optimum
    P.O. Box 4019
    Carol Stream, IL  60197-4019

Using the My Optimum App

• Convenience: Access payment options directly from the app’s home screen.
• Requirements: Download the My Optimum app on your mobile device.

By Mail

• Traditional Method: Send a check or money order made out to Optimum, including your remit stub and 14-digit account number.

• Payment Address: Use one of the following addresses:

  • Optimum
    P.O. Box 70340
    Philadelphia, PA, 19176-0340

  • Optimum
    P.O. Box 4019
    Carol Stream, IL  60197-4019

Overnight Address:**

* Remitco/Deluxe - OptimumP.O. Box 70340400 White Clay Center DriveNewark, DE 19711* Remitco/Deluxe - OptimumMailcode Altice 40195450 N Cumberland Ave, Ste 100Chicago, IL 60656

In Person

Authorized Third Party

• Convenience: Pay in cash at authorized payment centers.
• Requirements: Provide your 14-digit account number.
• Locations: CheckFreePay, Western Union, and other authorized third-party locations.

Optimum Store

• Payment Options: Pay by cash, check, money order, or debit/credit card.
• Locations: Find the nearest Optimum store using the store locator.

By Phone

• Automated System: Call 1-866-213-7456 to make a payment using our automated system.
• Care Specialist: Call the number on your bill or the support number on the Contact Us page to make a payment with a Care Specialist.

Protect Yourself from Bill Payment Scams

• Beware of Fraudulent Websites and Phone Numbers: Only use the official Optimum website or phone numbers for payment.
• Never Pay by Gift Card, Wire Transfer, or Cryptocurrency: Optimum will never request these payment methods.
• Avoid Clicking on Links in Emails: Optimum will never send emails asking you to make payments through links.
• Report Suspicious Activity: Contact your local police department if you suspect you have been a victim of a scam.

Late Payments

• Due Date: Payments are due by the date noted on your bill.
• Consequences: Late payments may result in late fees, discontinuation of promotions, and service interruption or disconnection.
• Auto Pay: Sign up for Auto Pay to avoid missing future payments.

Optimum provides a variety of payment options to cater to the diverse needs of its customers. Whether you prefer the convenience of online payments, the traditional method of mailing a check, or the personal touch of paying in person, there is an option that will suit you. By following the steps outlined in this guide, you can ensure that your Optimum bill is paid on time, every time.