Paying your monthly electric bill should be quick easy, and convenient. That’s why Osage Valley Electric Cooperative offers a simple pay by phone option for members to take care of their bill anytime day or night. In this article we’ll explain everything you need to know about paying your Osage Valley Electric bill over the phone.
Overview of Osage Valley Electric Cooperative
First, let’s provide some background on Osage Valley Electric. They are a member-owned electric cooperative providing electricity to homes, farms, and businesses across parts of Missouri, Kansas, Oklahoma, and Arkansas. As a co-op, they are owned by the members they serve, not by investors. This allows Osage Valley Electric to focus on providing affordable, reliable electric service to benefit their local communities.
Osage Valley Electric serves over 22,000 meters across their service territory They maintain over 3,200 miles of power lines across four states. The co-op was founded in 1939 and is headquartered in Butler, Missouri
Why Pay Your Electric Bill By Phone?
Paying your Osage Valley Electric bill by phone offers several benefits:
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It’s fast and convenient – No need to login online or mail in a payment. Just dial the number and pay in minutes.
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Available anytime – Osage Valley’s automated pay by phone system is available 24 hours a day, 7 days a week. You can call and make a payment whenever it fits your schedule.
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Secure payment processing – Payments made over the phone are processed securely, so you can trust your account information is safe.
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Payment applied immediately – As soon as you complete your phone payment, the funds are applied directly to your electric account. You don’t have to wait for a mailed payment to process.
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No fees – Osage Valley Electric does not charge any fees for pay by phone transactions. You simply pay the amount due on your bill.
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Easy to use system – Their automated phone system is designed to walk you through the payment process quickly and smoothly. There are prompts to guide you at each step.
For those reasons, paying by phone can be the quickest, easiest way to pay your electric bill each month. It’s ideal for those who frequently travel or have a busy, on-the-go lifestyle. You can call and pay at any hour without logging into an account or writing a check.
How to Pay Your Osage Valley Electric Bill by Phone
Paying your electric bill by phone only takes a few quick minutes:
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Call Osage Valley Electric’s toll-free pay by phone number at 877-760-7425. This automated system is available 24/7.
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When prompted, enter your 10 digit Osage Valley Electric account number. This is located on your monthly bill.
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Next, enter the total amount you would like to pay from your current bill. You’ll have the option to pay the total balance, make a partial payment, or pay a specific amount.
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Select your method of payment. You can pay by debit card, credit card, or check.
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For card payments, you’ll enter your card number, expiration date, and CVV security code. For check payments, you’ll enter your checking account number and routing number.
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Follow the prompts to confirm your payment details and authorize the payment to be processed.
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Finally, you’ll receive a confirmation number when your payment is complete. Be sure to note this number down for your records.
And that’s it – in just a few minutes your electric bill is paid in full! The funds will be instantly credited to your electric account. You’ll see the payment reflected on your next billing statement.
Helpful Tips for Paying By Phone
To make your phone payment process even smoother, keep these tips in mind:
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Have your Osage Valley Electric account number and current bill handy when you call. This allows you to quickly enter the details.
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Double check your account number when prompted. An incorrect account number will delay processing your payment.
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For debit/credit card payments, grab the card you plan to use before calling. This prevents having to search for your wallet mid-call.
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Jot down the confirmation number at the end for your records. This provides proof the payment went through as scheduled.
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You can store your card or check information to easily pay each month. Just follow the system prompts to set up recurring payments.
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If you need assistance, press 0 at any time to speak with a representative who can help.
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Call during off-peak hours like early morning or late evening to avoid hold times.
Following these tips will help you breeze through the automated phone payment system quickly and hassle-free.
Payment Options Besides Phone Payments
In addition to pay by phone, Osage Valley Electric offers members various other convenient payment options:
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Online Bill Pay – Members can login to SmartHub or the PayNow portal on Osage Valley Electric’s website to securely pay online 24/7.
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In Person – Payments can be made at Osage Valley’s office locations in Butler, Eldorado Springs, and Lamar during business hours.
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Drop Box – For after hours payments, members can use the secure drop boxes located at each office.
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Mail – Traditional check or money order payments can be mailed to Osage Valley Electric headquarters. Allow 5-7 days for mailed payments to process.
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Automatic Bank Draft – Members can set up monthly auto-draft payments directly from their checking or savings account. This automatically pays your bill each month.
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Budget Billing – To make payments more predictable, members can enroll in Budget Billing which averages usage over 12 months to create an even monthly payment amount.
So in addition to pay by phone, Osage Valley Electric has options like online, in person, mail, or automated monthly payments. Choose the method that best fits your needs and preferences each month.
Get Quick Answers from Osage Valley Electric
If you have any other questions about paying your Osage Valley Electric bill by phone or any of their payment options, don’t hesitate to reach out to them directly for help:
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By Phone – Call their member services line at 1-800-889-6832 Monday to Friday 7:30am to 4:30pm.
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Website – Visit www.osagevalley.com and click “Contact Us” to email member services or find office locations.
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SmartHub Messaging – Log into your SmartHub account and use the secure messaging feature to submit questions.
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Social Media – Send inquiries via Facebook Messenger @OsageValleyElectric or Direct Message on Twitter @OVEnergy.
Their knowledgeable member services team is happy to answer any questions you may have about paying your electric bill. They can explain payment options, account details, energy usage, outage reporting, and much more.
Pay Your Osage Valley Electric Bill Today!
Remember you can also pay online, by mail, automatic draft, budget billing, or in person. Choose the option that provides the speed, convenience, and reliability you want each month. Reach out to Osage Valley Electric’s member services with any other questions. Now you’re fully prepared to pay your electric bill by phone like a pro!
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