Whether you’re a long-time resident or new to Paso Robles, paying your city water bill doesn’t have to be a hassle. The City of Paso Robles offers convenient online payment options, automatic billing, and in-person locations to make paying your water bill fast and easy. This guide will walk you through everything you need to know to pay your Paso Robles water bill with ease!
Online Bill Pay
Online through the city’s safe payment portal is the best and easiest way to pay your Paso Robles water bill. To pay online:
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Visit www.prcity.com and click on “Pay Water Bill”.
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Alternatively, go directly to www.invoicecloud.com/pasoroblesca.
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Enter your account number and ZIP code. Review your balance.
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Choose a one-time payment or recurring auto-pay
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Enter your credit card or bank account information
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Review payment details and submit!
Online payments process instantly, allowing you to avoid late fees. You’ll have peace of mind knowing your bill is paid on time.
Automatic Payments
For hassle-free bill pay, enroll in automatic payments to have your water bill paid on time each month automatically. Here’s how:
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Log into your online account at www.invoicecloud.com/pasoroblesca.
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Click on “My Profile” and select “AutoPay Accounts”.
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Choose your payment method and date. Review and submit.
Now your Paso Robles water bill will be paid automatically each billing cycle! One less bill to remember for reliable on-time payments.
Mobile Payments
Using your smartphone, you can easily pay your Paso Robles water bill on the go:
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Download the Invoice Cloud mobile app for your iPhone or Android.
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Log into your account or make a one-time guest payment.
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Enter your payment info and submit.
The mobile app offers the flexibility of paying whenever and wherever is convenient for you.
Payment Methods
Paso Robles offers various payment method options for your water bill:
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Credit/Debit Card – Visa, MasterCard, Discover, American Express
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Electronic Check – Directly from your checking or savings account
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Cash – In-person at City Hall or other designated locations
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Check – Mail in or deliver in-person
Review current fees for different payment methods on the city’s website before paying.
Billing Cycle and Due Dates
Here are some key details on Paso Robles water bill cycles and due dates:
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Bills are sent on the 1st of each month.
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Payment is due by the 20th of the month.
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A 10% late penalty applies after the 20th.
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Accounts not paid by the 1st of the next month incur additional fees.
Pay promptly by the 20th of each month to avoid late payment penalties!
Account Management
Your online account allows you to do more than just pay your bill. You can also:
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View payment history and billing statements
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Set up paperless e-bills
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Check water usage and meter readings
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Update account information
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Sign up for billing reminders
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And more!
Accessing your online account makes managing your water bill easier than ever.
Financial Assistance Programs
Paso Robles offers payment assistance programs for qualifying low-income households. Contact the billing department to ask about:
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Payment arrangements for past-due balances
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Extended due date arrangements
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Reduced rates for low-income seniors and disabled residents
If you’re struggling to pay your water bill, reach out to see if you qualify for an assistance program.
Avoid Late Fees and Disconnection
Paying your Paso Robles water bill on time avoids expensive late fees and possible service disconnection. Set payment reminders and consider automatic payments to escape late penalties.
For disconnection protection, enroll in TAP – the city’s Temperature Assisted Payment program. This stops disconnection for non-payment from November to March for qualifying low-income households.
In-Person Payment Locations
While online bill pay is most convenient, you can also pay your Paso Robles water bill in-person at:
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City Hall – 1000 Spring St
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Airport Terminal – 4900 Wing Way
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Library – 1000 Spring St
Visit www.prcity.com for up-to-date payment location hours and info. Bring your printed bill or account number.
Simplify Your Water Bill Payments
Don’t let paying your monthly Paso Robles water bill become a burden. The city offers secure and convenient online payments, automatic billing options, account management, and in-person payment sites.
Take advantage of these easy tools and avoid the stress of late payments. Paying your bill on time should be simple and hassle-free! Contact the billing department with any questions.
Reminder: New Sewer Rates Effective April 1, 2024
Per City Council Resolution 21-044, the Residential Sewer Fixed Rate and the Commercial Sewer Usage charge will increase on April 1st of each year, through 2025. These increases are necessary to cover the increased sewer system costs, including repairs, improvements and other ongoing costs of operation and maintenance.
Monthly sewer bills for single-family residential customers (those with 1 to 4 dwelling units) will be a combination of a fixed charge and a usage charge noted in the table below. Usage charge is based on the Winter Water Use.
Residential: |
April 1, 2023 |
April 1, 2024 |
| Fixed Monthly Charge | $19.93 | $24.60 |
| Usage Charge ($/HCF) | $7.80 | $7.80 |
Sewer rates for single family homes (1-4 units) are based on the average of the metered water usage from on or around December 20th through February 20th each year for the three (3) previous years divided by six. For new service accounts, the first three year’s Winter Water Use shall be set to 6 HCF/month. Under no circumstance shall a customer’s Winter Water Use be less than 2 HCF/month.
This will establish the maximum sewer charge for the 12-month period beginning April 2024 through March 2025 billing period. If actual water usage is less than the average winter water usage during the year, the charge will be based on the actual water usage.
For multi-family homes (5+ dwelling units) and commercial establishments, monthly sewer bills are based on metered monthly water use multiplied by the usage charge shown in the chart below, or $24.60, whichever is greater.
Commercial: |
April 1, 2023 |
April 1, 2024 |
| Usage Charge ($/HCF) | $11.27 | $12.18 |
Multi-family homes and commercial establishments are not typically subject to the average winter water usage calculation, as the sewer charges are based on all monthly water usage.
Make an Online Payment
Water and sewer payments can be made online.
Paso Robles Water Supply
FAQ
How much is a water bill in California?
How do I pay my water bill in California?
What is the Paso Robles direct payment plan?
Through the Direct Payment Plan, you authorize the City of Paso Robles to deduct your payment automatically from your checking account or charge to your credit / debit card. You no longer have to worry about paying your bills when you are on vacation or out of town on business.
How do I pay my El Paso water bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by El Paso Water. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Also Known as: epwu.org, El Paso Water Utilities
How much will my El Paso water bill go up?
The typical El Paso Water residential customer would see the total bill go up 13%. The utility also is proposing a fee for some new connections.
What is the Paso Robles water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Paso Robles Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.