How to Pay Your Ankeny Water Bill Online in Just a Few Steps

Paying your water bill is an essential task if you want to continue enjoying uninterrupted water services in Ankeny. But who enjoys waiting in long lines or mailing paper checks to pay bills? Not me!

The good news is that with the City of Ankeny’s new and improved online bill pay system, paying your water bill is easier and more convenient than ever. In this article, I’ll walk you through the simple steps to pay your Ankeny water bill online so you can cross this chore off your to-do list quickly.

Create an Account on the Payment Portal

The first step is to visit the City of Ankeny’s payment portal at www.ankenyiowa.gov/pay and click on the “Pay or View Bill” button. This will take you to the login page. If it’s your first time on the site, click “Register for an Account” and provide your account number, name, email address, and create a password. That’s all it takes to set up your account profile.

On subsequent visits, just enter your email and password to login. Once you’ve created an account, you can log in anytime to manage payments, update your payment methods, view payment history and more.

Select a Payment Method

Under the “My Payment Methods” section you can add one or multiple payment options like credit/debit card, checking account AutoPay, and Pay by Text.

For credit/debit payments, you’ll need to enter your card details. For bank account payments, provide your routing and account numbers.

Setting up AutoPay authorizes recurring automatic payments from your card or bank account each month. No more forgetting when your bill is due!

Pay by Text allows you to receive notifications and pay via text message which is super convenient when you’re on the go

You can store multiple payment methods to choose whichever one suits you at the time of payment.

View and Pay Your Bill

Once signed in, you’ll see any outstanding balances owed. Click “Pay Now” and select a payment method to proceed.

Review the payment details carefully before submitting it. You’ll receive an email confirmation with your payment receipt.

And that’s it! With just a few clicks, your water bill payment is processed and taken care of until next month. No stamps required!

Other Ways to Pay Your Ankeny Water Bill

If you prefer not to pay online, the City of Ankeny offers other convenient payment options:

  • AutoPay – Have your bill paid automatically on the due date by signing up through the online payment portal.

  • Pay by Phone – Call the automated pay by phone number at (866) 301-1718 anytime to make a payment.

  • Pay by Mail – Mail your check or money order to City of Ankeny, 410 W First Street, Ankeny, IA 50023.

  • Pay in Person – Visit Ankeny City Hall at 410 W First Street, Monday-Friday 8AM-5PM to pay by cash, check or money order. An after hours drop box is also available.

  • Pay Stations – Make cash or check payments at Pay station locations like Hy-Vee stores in Ankeny.

If you need to set up a payment plan or have any other questions, you can contact the Water Customer Service department at 515-963-3565 or [email protected].

Don’t Let Paying Your Water Bill Become a Headache

Having access to water in our homes and businesses is something we often take for granted. But ensuring your water service continues without disruption means paying your water bill regularly and on time.

With the convenience of the City of Ankeny’s online payment options and payment portal, paying your water bill is easier than ever. In just minutes, you can securely pay from anywhere without writing and mailing checks. Plus, automated options like AutoPay prevent you from ever missing a payment due date.

So next time your water bill arrives, don’t drag your feet. Login online, view your balance, submit your payment, and check it off your list quickly. Paying your water bill doesn’t have to be a time-consuming chore with the right tools.

Pay Ankeny Water Bill

How can we help you?

Please contact us for assistance with the following:

  • Questions on your water bill
  • Finalizing water service when moving out of your home or business
  • Setting up water service when moving into a new home or business
  • Arranging for “Snow Bird” status when gone for several months
  • Your meter is leaking or making excessive noise
  • Possible water main break. Examples include excessive water running down the curb of a street, water bubbling up in the right-of-way between the curb and sidewalk or water bubbling up through cracks in the street or sidewalk
  • Accidental dig-in on water main or water service line
  • You observe a hydrant leaking, laying on its side or other noticeable damage
  • You notice someone tampering with a hydrant
  • Sewage is backing-up into the lowest level of your home
  • You observe a manhole that has water coming out of it

After hours, weekends or holidays please contact Polk County Dispatch at 515-286-3333.

To make a pay arrangement please call 515-963-3565. Payment arrangements will only be accepted by phone.

Monday-Friday, 8 a.m. – 5 p.m.: Call 515-963-3565 for assistance with or to report the following:

  • Your meter is leaking or making excessive noise
  • Possible water main break
  • Accidental dig-in on water main or water service line
  • You observe a damaged or leaking hydrant
  • You observe someone tampering with a hydrant

Outside normal business hours (evenings/ weekends/ holidays): Call Polk County Dispatch at 515-286-3333.

Pay Water and Sewer bills online

FAQ

What is the phone number for Ankeny water bill?

To make a pay arrangement please call 515-963-3565. Payment arrangements will only be accepted by phone.

How much does water cost in Ankeny, Iowa?

Volume
Inside City
Outside City
0-5,000 gallons Multifamily residential stays at this rate for all consumption.
$6.83 per 1,000 gallons
$10.25 per 1,000 gallons
Over 5,000 gallons +6% State Excise Tax
$9.58 per 1,000 gallons
$14.37 per 1,000 gallons

Where does Ankeny Iowa water come from?

Ankeny, which currently gets its water from Des Moines Water Works, would be the most populous city after Des Moines to become part of the new utility.

How do I pay my utility bill in Ankeny?

If you wish to be an autopay customer, you will need to sign an authorization form and submit it to the City of Ankeny. Payments by credit card, debit card or electronic check can be made online through our website. Payments can be placed in the white drop box labeled Utility Billing located on the south end of the parking lot at City Hall.

How do I make a payment to the city of Ankeny?

Pay Online – Payments by credit card, debit card or electronic check can be made online through our website. AutoPay – The City can debit your checking or savings account. If you wish to be an autopay customer, you will need to sign an authorization form and submit it to the City of Ankeny.

Does Ankeny have an online bill pay service?

The City of Ankeny is excited to announce our new and improved online bill pay service powered by InvoiceCloud. Our new payment portal provides the ultimate peace of mind with secure and reliable payment options, ability to schedule payments in advance, and much more. Electronic Payment Options Available Anytime, Anywhere

How do I pay my utility bill in ankenyiowa?

Sign up through our payment portal at www.ankenyiowa.gov/pay Payments by credit card, debit card or electronic check can be made online through our payment portal www.ankenyiowa.gov/pay . Payments can be placed in the white drop box labeled Utility Billing located on the south end of the parking lot at City Hall, 410 W. First Street.

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