How to Pay Your Athens-Clarke County Water Bill Online, by Phone, or In-Person

This page tells you everything you need to know about the different ways you can pay your Athens water and sewer bill through the Public Utilities Department of Athens-Clarke County, Georgia.

For your convenience, Athens-Clarke County lets you pay your utility bill online, over the phone, through the mail, in person, or by setting up an automatic bank draft.

The steps below will show you how to pay your Athens water bill in any of the ways listed.

Pay Online

The fastest and easiest way to pay your Athens utility bill is online through the county’s website:

  1. Go to https://athensclarkecounty.com/ and click on “Pay Your Bill Online” under the Paying Your Bill Options page.

  2. This will redirect you to the online payment portal at https://athe-egov.aspgov.com/Click2GovCXW/.

  3. First-time users need to register for an account. Just fill in your details to create a login.

  4. Sign in and select “Add New Account” to link your water account to the payment portal. You’ll need your account number from your bill

  5. Choose a one-time payment or recurring auto-pay and enter your payment info. A $1.50 transaction fee applies.

  6. Review payment details and click submit. You’ll receive a confirmation email with your receipt.

Online payments process instantly with all major debit/credit cards and e-check. You can also view billing history and manage notifications.

Pay by Phone

Call (706) 613-3500 to pay your Athens utility bill over the phone.

Have these ready when you call:

  • Your account number
  • Debit/credit card for payment

Follow the prompts to enter your account details and payment amount. A $4.95 convenience fee applies to phone payments.

Write down the confirmation number at the end as your receipt

Pay by Mail

To pay your Athens utility bill by mail:

  • Fill out the payment stub from your bill
  • Make checks/money orders payable to ACC WBO
  • Mail to:

ACC Public UtilitiesPO Box 106058Atlanta GA 30348-6058

Allow 5-7 business days for mailed payments to process. Use the return envelope provided with your bill.

Pay In-Person

You can pay your Athens water bill in-person at:

Athens-Clarke County Public Utilities
124 E Hancock Ave
Athens, GA 30601

In-person payment options:

  • Cash, check, credit/debit card
  • Drop-boxes available 24/7
  • Office open Monday-Friday, 9 AM – 4 PM
  • Closed on Athens-Clarke County holidays

Bank Draft

You can also set up automatic bank draft payments through your checking account to pay your Athens utility bill.

Download the ACH authorization form and submit it along with a voided check to the Water Business Office.

This deducts your bill amount directly from your bank account each month.

Payment Tips

  • Retain your confirmation/reference number as proof of all payments.

  • Avoid duplicate payments or returned checks to prevent penalties.

  • Contact the Water Business Office if your account becomes past due to prevent disconnection.

  • Weekend/holiday payments may take longer to process.

Paying your Athens-Clarke County water/sewer bill is quick and easy through the available online, phone, mail, or in-person options. Contact Athens-Clarke County Public Utilities if you have any other billing or payment questions.

Pay Athens Water Bill

Water Business Office Hours:

The Water Business Office customer service is available by phone from 8:00 AM to 5:00 PM, Monday – Friday. The lobby is open for in-person transactions from 9:00 AM until 4:00 PM, Monday – Friday.

Ways to Pay Your Bill

  • Online: Create an online account and pay your water bill
  • Phone: Call 706-613-3500 between 8:00 AM – 5:00 PM to pay your bill by credit card over the phone
  • Mail: ACC Public Utilities Water Business Office, P.O. Box 106058, Atlanta, GA 30348-6058
  • Online e-check
  • Bank draft (ACH)
  • Dropboxes are located at the front and back of the WBO at 124 E. Hancock Ave.

City Council member George Forbes on paying water bill (**ck that bill)

FAQ

How much is the water bill in Athens, GA?

Tier 1 – Annual Average (AA) AA water use is calculated at a rate of:
$6.25 per 1,000 gallons
$6.44 per 1,000 gallons
Tier 2 – Up to 50% over AA Additional water use up to 50% over the AA is calculated at a rate of:
$7.81 per 1,000 gallons
$8.05 per 1,000 gallons

What is the phone number for Limestone County water bill?

You can call 1-888-507-4971 to pay over our automated phone system with your customer number and PIN located at the top of your bill.

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