How To Pay Your Augusta Water Bill Online

Paying your water bill in Augusta, GA is now easier than ever thanks to the online payment options offered by Augusta Utilities. As a long-time resident, I’ve been using the online system for years to pay my water and sewer bills. In this article, I’ll outline the benefits of paying online and walk through the simple process step-by-step.

Why Pay Online?

Here are some of the main advantages of paying your Augusta water bill electronically through the city’s website

  • Convenience – Pay anytime, anywhere with an internet connection. No need to mail payments or drive downtown.

  • Efficiency – Online payments post to your account faster than mailing a check Take care of your bill in just a few clicks

  • Payment Options – Choose between credit card, debit card, or bank draft.

  • Paperless Billing – Go green by opting out of paper bills and accessing your statement electronically

  • Auto-Pay – Set up recurring payments to be made automatically each month. Never miss a payment.

  • Account Management – Update account information and view payment history easily online.

  • Mobile Access – Use your smartphone to pay on the go.

Setting Up Your Online Account

To get started with online bill pay, you’ll first need to set up an account on the Augusta Utilities website. Just follow these steps:

  1. Go to www.augustaga.gov/utilities

  2. Click on “Pay Your Water/Sewer/Stormwater Bill Online”

  3. Select “Sign Up”

  4. Enter your Augusta Utilities account number and other personal details

  5. Create a username and password

  6. Agree to the terms and conditions

  7. Click “Submit” to complete your registration

Once your account is activated, you’ll be able to log in anytime to view and pay your bill. I recommend bookmarking the page for easy access each month.

Making a One-Time Payment

If you just want to make a single payment, you can do so without setting up an account. However, the minimum payment is $20 using this guest checkout option.

To make a one-time payment:

  1. Go to www.augustaga.gov/utilities

  2. Click on “Pay Your Water/Sewer/Stormwater Bill Online”

  3. Select “Pay as Guest”

  4. Enter your Augusta Utilities account number

  5. Click “Continue”

  6. Enter payment details and submit

You’ll receive an email confirmation with your payment details.

Setting Up Recurring Payments

For hassle-free bill payment, I recommend setting up automatic monthly payments through the online system. This ensures your water bill is paid on time each month.

To set up auto-pay:

  1. Log into your Augusta Utilities online account

  2. Click on “AutoPay Program”

  3. Select whether to pay by credit/debit card or bank draft

  4. Enter your payment method details

  5. Pick the date you want payments to be made monthly

  6. Agree to the terms and conditions

  7. Click “Submit” to activate auto-pay

On the date you selected, your water bill payment will be automatically deducted from your card or bank account each month. The online system does all the work for you!

Checking Your Balance

One of the handy features of the online account system is the ability to check your current account balance anytime.

To view your balance:

  1. Log into your Augusta Utilities online account

  2. Your current account balance is shown at the top

  3. Scroll down to see a breakdown of charges, payments, etc.

Monitoring your balance helps avoid any surprises when the bill comes due. You can also analyze your usage and make adjustments as needed.

Going Paperless

You can eliminate paper bills altogether by signing up for e-bills through the online system. Just follow these steps:

  1. Log into your Augusta Utilities online account

  2. Click on “My Profile”

  3. Check the box for “E-Bill”

  4. Click “Submit”

Once activated, you’ll receive an email each month letting you know when your new e-bill is ready to view. You can pull up the bill anytime and print your own copy if needed. Less clutter and better for the environment!

Payment Confirmations

No matter how you pay your Augusta water bill online, you’ll receive a confirmation email with details of the payment for your records. The email includes the payment date, amount, account number, and a reference number.

You can also log into your online account to view payment history and print receipts. Maintaining these payment records makes tax time easier.

Avoid Late Fees

Since you control when

Pay Augusta Water Bill

My Account has a New Look

Welcome to the new Service customer portal!

Customers with existing profile credentials can use the same username and password.

Augusta holiday gets in the way of water bill paying

FAQ

What is the phone number for Augusta utilities bill payment?

If you have any questions or would like more information regarding the payment, please contact the Augusta Utilities billing office at (706) 821-1851 between 8:30 am and 5:00 pm.

How much is water in Augusta, Georgia?

Size of Meter
Minimum Charge / Month
Water Allowance / Month (Cubic Ft.)
3/4″
$17.54
100
1″
$20.02
100
1 1/2″
$29.27
100
2″
$37.29
100

How do I know my water bill?

Query your bill by dialing *888# and select option 2 – Query Bill.

How do I pay a bill in Augusta County VA?

Call Customer Service at 540-245-5681 to pay with your Discover, MasterCard or Visa credit card. Click Here To Pay Online. Overnight drop box: Payments may be placed in the drop box located at the Augusta County Government Center in Verona, VA adjacent to the drive-thru window and will be processed the next business day.

Does Augusta water pay taxes?

As a separate entity from the County of Augusta, funds for services and maintenance are provided by our rate paying customers, not by taxes. Augusta Water will plan for and support the development objectives of Augusta County as stated in the County’s Comprehensive Plan.

Does Augusta water provide water & sewer service?

Augusta Water has been proudly providing water and sewer service to County residents since 1966. As a separate entity from the County of Augusta, funds for services and maintenance are provided by our rate paying customers, not by taxes.

What happens if I don’t pay my Augusta utilities bill?

You must continue to pay your bill until you receive a bill stating “Bank Draft – Do not Pay!” The Authority will remain in effect until Augusta Utilities is notified by you in writing to cancel it in such time as to afford Augusta Utilities and The Financial Institution a reasonable opportunity to act on it.

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