Living in the city of Greensboro, NC means relying on the municipal water utility for our homes and businesses. Paying the water bill on time each month is an essential responsibility. Luckily, the City of Greensboro offers several convenient ways to pay your water bill online, by phone, or on the GO Mobile app. Read on to learn the easy process!
As a Greensboro resident, I appreciate how simple the city makes handling utility bills. No more mailing checks or standing in line at city hall thanks to modern payment options. The ability to pay online through the city website or via the GO Mobile app saves so much time and hassle.
In this comprehensive guide I’ll walk through the various methods for paying your Greensboro water bill digitally using the available self-service options.
Benefits of Paying Your Water Bill Online
Before we dig into the step-by-step instructions, let’s review some excellent reasons to pay your City of Greensboro water bill electronically:
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It’s incredibly fast and convenient – pay in just a few clicks!
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Available 24/7 on your schedule, including evenings and weekends.
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Avoid driving to city offices or finding stamps for bills
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Payment confirmation immediately after paying for peace of mind.
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Ability to store payment information for even faster checkout.
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Access past water bill amounts and payment dates.
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Set up automatic payments to avoid late fees.
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Receive email reminders when your bill is ready.
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Eco-friendly by reducing paper usage and waste.
Okay, let’s go through how to pay your City of Greensboro water bill using the available online and mobile options.
Paying Online Through the City Website
The city website offers the ability to directly pay your water bill online using the linked payment portal. Just follow these simple steps:
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Visit www.greensboro-nc.gov and hover over “Services”
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Click on “Pay Water Bill” from the dropdown menu.
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Select “Pay Water Bill Online” on the next screen.
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Choose to pay as a registered user or single payment guest.
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Enter your account number and other billing details.
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Provide payment information and submit.
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Get a confirmation number for your records.
Paying through the Greensboro website is so quick and easy!
Downloading and Using the GO Mobile App
For even more convenience, be sure to download the GO Mobile app on your smart device. You can find it in the App Store or Google Play. GO Mobile allows you to fully manage your City of Greensboro water account and make payments through your mobile phone or tablet.
To pay your water bill through the app:
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Download GO Mobile and register for an account.
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Log into the app using your credentials.
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Select “My Water” from the menu.
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Choose “Make Payment” and enter your payment details.
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Confirm your info and complete the payment.
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Your confirmation number will display instantly.
GO Mobile makes paying bills on the go a breeze!
Paying Your Water Bill by Phone
You can also pay your City of Greensboro water bill easily over the phone using the interactive voice response (IVR) system.
Simply call 336-373-CITY (2489) and select option 4 for Utility Billing. Follow the prompts to enter your account number, access code, and payment details. The automated system walks you through the entire process.
If you prefer to speak with a customer service representative, stay on the line after selecting option 4 and an agent can assist you.
Setting Up Automatic Payments
For maximum efficiency, I recommend setting up automatic monthly payments for your City of Greensboro water bill. This ensures your bill gets paid on time each period without any extra effort on your part.
To set up auto-pay:
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Log into your online account on the website or GO Mobile app.
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Find the AutoPay section under Your Profile.
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Enter your preferred payment method information.
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Check the box to authorize recurring payments.
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Confirm your auto-pay selection.
Now your water bill will be paid automatically each month! One less thing to remember.
Notification Reminders
Take advantage of email or text reminders through your online account to get notified when your water bill is ready and due. This helps avoid forgetting and making late payments.
Simply log into your account, go to Notifications, and select your desired reminders. Useful tools like this make managing bills easier.
In Summary
Frequently Asked Questions About Paying Water Bills to the City of Greensboro
Here are answers to some common questions about paying City of Greensboro water bills online:
What payment methods can I use online?
You can pay Greensboro water bills online using Visa, MasterCard, Discover, American Express, or by electronic check from your bank account.
Is there a fee for paying online?
There are no fees to use the online payment system, just the convenience of paying your water bill digitally!
When will my online payment be applied to my account?
Payments made online are typically applied to your City of Greensboro water account within 1 business day.
Where do I find my account number to pay online?
Your Greensboro water account number is printed on your paper bill that is mailed each month to your address.
What if I lost my paper bill?
You can retrieve your account number by calling 336-373-CITY (2489) or logging into your online account without it.
Can I see previous water bills and payment history online?
Yes, your online account and the GO Mobile app provide access to PDFs of previous water bills and your payment history details.
Who do I contact for help with paying online?
You can call 336-373-CITY (2489) to speak with a City of Greensboro Utility Billing agent for assistance with online payments.
What other city bills can I pay online?
Besides your water bill, you can pay City of Greensboro bills for sewer, garbage collection, stormwater fees, and parking tickets online.
