Pay Your Collinsville Water Bill Online: A Step-By-Step Guide

Paying your water bill is an essential responsibility for all residents of Collinsville, IL. With easy online payment options, you can now pay your Collinsville water bill from the comfort of your own home. In this comprehensive guide, we will walk you through the entire process of setting up an online account and making Collinsville water bill payments online.

Why Pay Your Water Bill Online?

Paying online offers many advantages over paying your water bill by mail or in person Here are some of the top benefits of paying your Collinsville water bill online

• Convenience: Pay anytime, anywhere with an internet connection – no need to drive to the office or wait in line.

• Efficiency: Takes just a few minutes to log in and pay – much faster than writing and mailing a check.

• Payment Flexibility: Schedule recurring payments or make one-time payments.

• Payment Confirmation: Get instant confirmation when your payment goes through successfully.

• Access Payment History View your account history and past payments all in one place

• Avoid Late Fees Pay on time every time when you set up autopay.

• Environmental Impact: Go paperless by avoiding checks and mailing invoices.

Paying online is clearly the easiest and most convenient way to pay your Collinsville water utility bill. Read on to learn how to do it.

Getting Started: Create an Online Account

To pay your Collinsville water bill online, you will first need to set up an online account on the billing provider’s website. Here are the steps to create your online account:

1. Go to the Collinsville Water & Sewer Board website at www.collinsvilleil.org.

2. Click on the “Pay Water Bill” button. This will redirect you to the online payment portal at collinsvillewater.epayub.com.

3. On the payment portal website, click on the “Register” button in the top right corner.

4. Complete the registration form with your contact information including name, address, email address, and phone number.

5. Create a username and password for your account. Make sure to choose a password that is secure and unique from passwords used for other sites.

6. Agree to the terms and conditions of use for the site.

7. Verify your email address by clicking the link sent to your email.

Once you complete the quick and easy registration process, your online account will be created. You can now log in anytime to pay your water bill or manage your account.

Logging In to Pay Your Bill

Here are the simple steps to log in and pay your Collinsville water bill online:

1. Go to collinsvillewater.epayub.com and click “Log In” in the top right.

2. Enter your username and password on the login page.

3. Once logged in, you will be directed to your account dashboard. Here you can see your current account balance and due date.

4. To make a payment, click on the “Pay Bill” or “Quick Pay” buttons. This will take you to the payment page.

5. On the payment page, enter the payment amount to pay your water bill. You can pay the total current balance, make a partial payment, or pay a custom amount.

6. Enter your payment method and details. Options include credit card, debit card, bank account, or electronic check.

7. Review the payment details and click “Continue” to confirm and process your payment.

8. You will see a payment confirmation page and receive a receipt by email. Your water bill is now paid!

Paying your bill through the online portal is incredibly quick and easy. In just a few minutes, you can securely pay your water bill and have confirmation that your payment went through.

Setting Up Autopay

For maximum convenience, you can set up automatic recurring payments through the online billing system. This way your water bill gets paid automatically each month or billing cycle.

Follow these steps to set up autopay:

1. Log into your online account at collinsvillewater.epayub.com.

2. Click on “My Profile” or “Account Settings”.

3. Under Payment Methods, check the box to enable AutoPay.

4. Choose your preferred payment method that will be used for automatic payments.

5. Specify the date each month that you want payments to be processed.

6. Review and submit your autopay enrollment request.

Once autopay is activated, you don’t have to do anything at all – the system will automatically charge your payment method on file each billing cycle. Your water bill will be paid on time, every time.

Managing Your Online Account

Your online account gives you full control over your water bill payments. Here are some of the key features available in your account portal:

• Update contact information – Keep your phone, email, and address current.

• View payment history – See past water bill payments and account balance changes.

• Change automatic payments – Edit autopay date or payment method anytime.

• Receive paperless billing – Opt out of mailed paper bills and access bills electronically.

• Sign up for bill notifications – Get alerts by email or text when a new bill is ready.

• Store multiple payment methods – Add debit cards, credit cards, bank accounts for easy payments.

Take advantage of these account management features to simplify your Collinsville water bill payments.

Getting Help with Your Online Account

If you ever have trouble with your online account, there are a few ways to get assistance:

• Contact the water company billing department at (618) 346-4466 or email [email protected]. The billing team can answer questions or reset passwords.

• Check the FAQ page on the billing website for commonly asked questions.

• Use the live chat feature on the billing website to instant message a billing representative.

• Email the billing provider at [email protected] for technical issues with the payment portal.

Don’t hesitate to reach out by phone, email, or live chat if you need support creating your account, resetting your password, setting up autopay, or any other issues with the online payment system. The billing staff and technical support team are there to help!

Enjoy the Benefits of Paying Your Water Bill Online

We’ve just outlined the key steps and tips for successfully paying your Collinsville water bill online through the convenient electronic billing and payment system.

Online bill pay saves you time and gives you more flexibility over when and how your water bills get paid each month. No more writing checks, finding stamps, or rushing to the office – now you can securely pay in under five minutes from anywhere.

Sign up for an online account, set up autopay, and manage your water payments with ease. Paying your Collinsville water bill online is the best way to simplify this essential responsibility. Enjoy efficiency, convenience, and peace of mind knowing your water service will never be interrupted for lack of payment. Pay online and take one more chore off your to-do list each month!