How to Pay Your Con Edison Bill In Person

Paying your Con Edison bill doesn’t have to be a hassle. There are many ways to pay your bill, such as online, by mail, or over the phone, but sometimes you just want to do it in person. There are no fees if you pay your bill in person, and you can talk to a real person. You can also get receipts right away.

If you want to pay your Con Edison bill in person, here is everything you need to know.

Overview of Paying Con Edison Bills In Person

Con Edison offers several ways to pay your electric or gas bill in person across New York City and Westchester County. You can visit a Con Edison customer service center, make a payment at an authorized payment location, or pay at select check cashing stores and pharmacies. When paying in person, you can pay with cash, credit/debit card, money order or check. It’s a convenient way to pay on your schedule and talk with a representative.

Con Edison Walk-In Customer Service Centers

Con Edison has 6 walk-in customer service centers located throughout their service area:

  • Bronx: 1775 Grand Concourse.
  • Brooklyn: 345 Jay Street at National Grid.
  • Manhattan: 122 East 124th Street.
  • Queens: 89-67 162nd St. Jamaica at National Grid.
  • Staten Island: 1140 Richmond Terrace.
  • Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon.

These centers are open Monday through Friday from 8:30 AM to 5:00 PM. When you visit, you can pay your Con Edison bill in person, discuss payment arrangements, report issues with your service, and more. The staff can look up your account, answer questions, and process payments on the spot.

These locations only accept exact cash payments, so make sure to bring the exact amount owed. You can also pay by check or money order if you don’t want to pay in cash.

Other Authorized Bill Payment Locations

Aside from the Con Edison service centers there are over 50 other authorized payment locations scattered throughout New York City where you can pay your Con Edison bill in person.

These are mostly pharmacies, grocery stores, check cashing locations, and banks that allow you to pay your Con Edison bill for a small fee. For example, you can pay at pharmacies like Buy Rite Pharmacy, Daysi Travel, and University Chemists. Grocery stores like Compare Foods and Anujee Grocery also allow bill payment.

Look up your nearest authorized payment location on the Con Edison website When you go, have your account number and ID ready. You can pay by cash, credit/debit card, or money order at most locations The payment may take 1-2 business days to process.

What to Bring When Paying In Person

To pay your Con Edison bill in person, make sure to bring:

  • Your Con Edison account number
  • A valid photo ID
  • Payment method – cash, credit/debit card, check, or money order
  • Exact payment amount if paying at a Con Edison center

When using a credit or debit card to pay, make sure the card doesn’t expire before the payment goes through. Checks can take longer to process, so don’t use them at places where you’re supposed to pay.

Paying Your Bill at Con Edison Headquarters

You can also pay your Con Edison bill in person at their headquarters at:

Con Edison Headquarters
4 Irving Place
New York, NY 10003

This location has representatives to assist you and process payments Monday through Friday from 9:00 AM to 5:00 PM. Bring your account number, ID, and payment method.

What Are the Benefits of Paying In Person?

Paying your Con Edison bill in person has a few advantages:

  • It’s fast and gets processed right away
  • You receive instant payment confirmation and receipts
  • There are no processing fees or delays
  • You can get account support from representatives
  • Avoid late fees by paying before the due date
  • Use cash/debit instead of checks that take time to clear

As long as you have your information and payment ready, paying in person is one of the quickest and most hassle-free ways to take care of your Con Edison bill.

Tips for Paying Your Con Edison Bill In Person

Follow these tips when paying your Con Edison bill in person:

  • Bring your account number and ID each time.
  • Know your balance beforehand so you can make the exact payment.
  • Pay during business hours – many locations are closed evenings and weekends.
  • Allow extra time in case there is a wait during busy times.
  • Get a receipt as proof of your payment.
  • Be sure the representative enters your payment correctly.
  • Avoid paying in cash late in the day when locations may be low on change.

Paying Your Con Edison Bill Online

While paying in person is convenient, you can also pay your Con Edison bill online. Con Edison offers several online payment options:

  • Pay Online – Make quick one-time payments by e-check, credit card, or debit card.

  • Direct Payment – Set up automatic monthly payments from your bank account.

  • Mobile App – Pay bills on your phone or tablet through the Con Ed app.

Paying online is easy and lets you avoid trips to payment locations. Just note that credit/debit card payments may have processing fees.

Other Ways to Pay Your Con Edison Bill

Aside from paying online and in person, you can also take care of your Con Edison bill by:

  • Mail – Send checks or money orders to the payment mailing address. Allow 7-10 days for delivery.

  • Phone – Call Con Edison’s automated payment line anytime and pay by debit card or e-check.

  • Authorized Payment Locations – Visit pharmacies, grocery stores, and check cashing locations to pay your bill.

So next time your Con Edison bill is due, consider stopping by one of their customer service centers or authorized payment agents to pay your bill in person. It’s one of the quickest and most efficient ways to avoid late or missing payments.

The Con Edison Account Setup

To set up your online account, you need to register online on the ConEd.com website.

Follow these steps to set up your account:

  • Open the link in a safe browser and provide your first and last name, and email address.
  • Set a unique password for your new online account.
  • Verify the information and click on Register.

After your account has been set up, you can choose to sign up for the AutoPay, which lets you connect a bank account to your Con Edison account for automatic monthly payment deduction. You can maintain your account through the convenient Con Edison mobile app.

Con Edison Login Account

Once your Con Edison account is up and running, you can log in here.

In case you’re moving to a new residence, you can apply to transfer your service to the new address. To do that, simply apply to move the energy supply service to a new address on the Con Edison website, or by calling 1-800-752-6633.

To start, stop and/or transfer your service to a new address, click here.

Con Edison Working To Help Customers Struggling To Pay High Bills

FAQ

Can I pay my Edison bill in person?

You can submit a check or money order payment by U.S. mail using the envelope provided with your printed bill. You can make cash, check, or money order payments in person at any APA in our territory.

Can I pay Edison with debit card?

View your bill, pay with your checking account, sign up for Auto Pay or enroll in paperless billing from your SCE Account dashboard. Make a credit or debit card payment using the JP Morgan Chase customer portal or opt for the ease of our accepted digital wallets (Venmo, PayPal, Google Pay and Apple Pay).

How do I reach a person at Con Edison?

If you didn’t find an answer to a question, give us a call at 1-800-655-4555 or our TTY at 1-800-352-8580 and we’ll be happy to help.

How long does Edison give you to pay bill?

For additional home safety tips, visit www.sce.com/safety or you may call SCE Customer Service at 1-800-655-4555. Your bill was prepared on Month dd, yyyy. Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared.

Where can I pay my Con Edison Bill?

Your payment will be credited when we receive it. Only locations noted with an asterisk (*) accept payments on accounts that have been disconnected. Baychester Payment Center, LLC. You can pay your Con Edison bill in person, in cash, and without a fee, at any one of our authorized agent locations. See which agents are located near you.

What is Con Edison payment Express?

This is Con Edison’s Payment Express service, an automated phone line eligible to all Con Edison customers with checking or savings accounts. You will need to have the following information handy when paying your bill by Payment Express: Con Edison uses the secure third party service BillMatrix for payment by credit or debit card.

Can Con Edison give me an extra 20 days to pay my bill?

Contact Con Edison customer service if you think you will have difficulty making a bill payment. Con Edison can give you an extra 20 days to pay you bill, free of charge, if you are eligible. You can find out if you’re eligible for a payment extension through your online account.

How do I report a problem with my Con Edison Bill?

Violators will be prosecuted. Report trouble with your electric service or check on the status of a previously reported electric service problem. For gas emergencies, call 911 or 1-800-752-6633 immediately. DO NOT send an email. Did you know you can pay your Con Edison bill online without logging in?

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