If you’re a Constellation customer, you likely receive a monthly bill for your electricity or natural gas services. Paying your Constellation energy bill on time each month is important to avoid late fees and potential service interruption. But mailing paper checks can be a hassle. Thankfully, Constellation offers easy and convenient online payment options to pay your bill digitally.
In this comprehensive guide, we’ll explain the different ways you can pay your Constellation bill online through the My Constellation customer portal or mobile app. Read on to learn how to sign up for online account access, manage autopay and recurring payments, pay one-time bills, view payment history, and more.
Accessing Your Constellation Account Online
The first step to paying your Constellation bill online is to access your account through the My Constellation web portal or mobile app. Here’s how simple it is to get logged in:
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Visit myconstellation.com or download the My Constellation app on your smartphone.
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Click “Log In” and enter your Constellation account number and password or set up an account if you don’t already have one.
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Once logged in you’ll see your Constellation account dashboard with your latest bill, payment history customer information, and energy usage.
My Constellation provides a centralized hub to manage your Constellation services. Through the online portal or mobile app, you can check monthly bills, make one-time payments, set up autopay, update account and contact information, view energy insights, and access 24/7 customer support.
Payment Options for Your Constellation Bill
It’s faster and easier than ever to pay your energy bill when you have access to your online Constellation account. Here are the different payment options available through My Constellation:
One-Time Payments
You can make a one-time payment in My Constellation, which is the fastest way to pay your phone bill. You can pay by debit card, credit card, or electronic bank transfer. One-time payments always process instantly with immediate confirmation.
Recurring Autopay
For hands-off convenience, you can enroll in recurring autopay in My Constellation. This securely remembers the method of payment you want to use to pay your Constellation bill on the due date every month. Autopay ensures you never miss a payment deadline.
Scheduled Payments
If you like automation but prefer more control, My Constellation offers the option to schedule individual payments in advance. Simply pick the amount and future date for each scheduled payment.
Bank Account Payments
Within My Constellation, you can safely and securely connect your bank account to use for bill payments. Paying directly from your bank account avoids credit/debit card fees and easily links to autopay.
Key Bill Payment Features in My Constellation
Beyond the various payment methods, My Constellation also makes managing your overall billing and payment process easy with helpful features:
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Mobile access – Pay bills anytime, anywhere from the My Constellation smartphone app.
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Payment receipts – Access and download payment confirmation receipts for your records.
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Bill tracking – Monitor the status of bills from pending to paid.
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Payment history – View 12 months of previous bill payments for reference.
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Notifications – Get bill reminders and payment confirmations via email or push notifications.
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Budgeting tools – See projected balances based on scheduled payments and autopay activity.
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24/7 support – Get instant help with bill questions by using My Constellation’s chat support.
Signing Up for Autopay and Recurring Payments
Ready to put your Constellation bill on autopilot? Signing up for autopay or scheduled payments through My Constellation takes just minutes. Here are step-by-step instructions:
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Log into your Constellation account online at my.constellation.com.
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Under the Billing & Payments tab, click Manage Payments.
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Choose your preferred payment method – bank account, credit card, etc.
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Select whether you want Autopay for automatic monthly payments or Scheduled Payments.
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Pick the date you want payments processed each month for bills.
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Review and submit the request. Payments will begin processing automatically on the set date.
To confirm autopay enrollment, you will see “AutoPay Active” appear next to your chosen payment method under Manage Payments. You’re all set for automated, on-time Constellation bill payment!
Getting Support for Constellation Bill Pay
If you need any help setting up online bill pay for your Constellation energy account, customer support is available 24/7 through:
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My Constellation mobile app live chat
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Email support at [email protected]
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Phone support at 1-855-465-1244
Constellation’s customer service team can answer any questions about online account access, bill pay options, autopay setup, payment processing, and more. Reach out anytime you need assistance!
Take Control of Your Bill Payments
Don’t waste time and money mailing paper checks to pay your monthly Constellation energy bill. By using My Constellation and online bill payment, you can take control over the payment process and avoid late fees. Autopay and scheduled payments provide convenience and peace of mind knowing your bills are always paid on time. Sign up to start paying your Constellation bill online today!
Not a Texas or Georgia Resident?
Continue to pay your bill through your utility company.
How to Pay Your Home Energy Bill
If youre a Georgia or Texas customer or an AEP customer in Ohio, you have the ability to pay your energy bill through the following payment options:
Pay your energy bill through My Constellation:
- Make a one-time payment by credit/debit card
- Set up recurring payments
- Draft from your bank account
To pay your bill without logging into your account, click here. Youll simply need your customer number and an email address to make a payment.
Available 24 hours a day, 7 days a week is safe and secure. There is no fee to pay by phone.
- All Georgia customers, call 844-508-3525
- All Texas customers, call 833-221-6654
- All other markets, call 833-370-0594
Mail your payment to: Constellation P.O. Box 5471 Carol Stream, IL 60197-5471
Bill Assistance & Resources to Help Pay Your Constellation Energy Bill: