Living in the city of Deltona, Florida means being a customer of Deltona Water for your home’s water and sewer services. Paying your water bill on time each month is essential to avoid late fees, disconnection, and other headaches In this detailed guide, I’ll walk through everything you need to know about paying your Deltona Water utility bill.
Overview of Deltona Water
Deltona Water provides water and sewer services to around 90000 residential and commercial customers in Deltona. They supply clean drinking water, handle wastewater treatment read meters, and bill customers monthly.
Rates are approved by the city commission The monthly service charge covers infrastructure and readiness-to-serve costs, Water usage charges are tiered based on volume of water consumed Deltona Water strives to provide quality service at reasonable prices,
Understanding Your Water Bill
Your Deltona Water bill provides a summary of monthly charges and account activity. Key elements include:
- Customer information like account number, service address, meter info
- Meter readings: Previous and current month
- Water usage volume and sewer volume
- Itemized rates and fees
- Account balance and due date
Review your bill carefully each month. Compare current and previous readings to monitor usage. Check for accuracy of rates and fees charged. Contact customer service with any questions before the due date.
When Deltona Water Bills Are Due
Payment must be received by the due date printed on your monthly bill to avoid late fees. Due dates are not the same every month but are typically around the 19th-23rd of the month.
If the due date falls on a weekend or holiday, payments are accepted the next business day without late fees.
I recommend marking your due date on your calendar each month and paying a few days early to ensure on-time payment.
Ways to Pay Your Deltona Water Bill
Deltona Water offers several convenient payment options:
Pay Online
The online payment portal allows payments by credit/debit card or e-check 24/7. Sign up for email reminders and manage autopay.
Pay by Phone
Call 386-575-6800 and use the automated system or speak to a rep during business hours. Have your account number ready.
Pay by Mail
Send a check or money order with your payment stub to Deltona Water, P.O. Box 8501, Deltona, FL 32728. Allow 5-7 days for processing.
Pay in Person
Visit the Deltona Water office at 255 Enterprise Rd. during business hours. Pay by cash, check, or card.
Drop Box Payment
Place your payment in the drop box at the Deltona Water office after hours or on weekends. Processed once daily.
Auto Bill Pay
Enroll in automatic monthly payments from your bank account. Complete and submit the form.
Avoid Late Fees and Disconnection
If your payment is not received by the due date, Deltona Water will charge a late fee of 1.5% of the balance due.
You’ll receive a disconnection notice on your next bill if still unpaid. Failure to pay in full within 5 days of that notice will result in water service interruption. A $30 disconnection fee and $30 reconnection fee will also apply.
I recommend setting payment reminders and using autopay or online bill pay to avoid missed payments and penalties. Contact them immediately if you’ll have difficulty paying on time.
Financial Assistance Programs
If you’re struggling to keep up with water payments, Deltona Water offers some programs that may help, including:
- Payment arrangements: Make a deal to pay past due balance over time
- Hardship extensions: Gets service restored while you work on paying past due amount
- Leak adjustment: Bill credit if high usage was due to a qualifying leak
You may also qualify for state or federal financial assistance. Inquire about requirements and applications for these programs.
Customer Service Contact Information
If you have any questions or concerns related to your Deltona Water utility services or billing, contact them at:
- Phone: 386-575-6800
- Email: [email protected]
- Office hours: Mon-Fri 8am-4:30pm, 8am-3:30pm on 3rd Friday of month
- Address: 255 Enterprise Rd, Deltona, FL 32725
The customer service team can help with bill clarification, starting/stopping service, arranging payments, reporting leaks, and more.
Deltona Water bill nearly triples in one month
How do I pay my Deltona water bill online?
Deltona Water knows that convenience is a necessity. To help our customers save time, we make it easy to access and manage your account either in person, over the phone, or online. Paying your bill online using your Visa or MasterCard is convenient, fast, secure and free; no service or convenience fees! No registration is required.
What does the Deltona Water Department do?
The mission of the Deltona Water Department is to provide our customers with a safe, affordable, and sufficient supply of quality water and treated wastewater that is economically viable and environmentally sound. Deltona Water (Water Department) is a division of the City’s Public Works Department under the Direction of the Public Works Director.
What happens if I don’t pay my Deltona water bill?
If not paid immediately, you may incur an additional non-payment fee and will be subject to disconnection. This area is reserved for important messages from Deltona Water and the City of Deltona.
Does Deltona water have a drop box?
A drop box is available for your convenience at the Deltona Water offices located at 255 Enterprise Road, Deltona, FL. The drop box is accessible after hours and on weekends. Dropbox payments are picked up and processed once daily at the close of each business day. Deltona Water knows that convenience is a necessity.