Paying your Dixie Electric bill online is a fast and convenient way to stay on top of your payments each month. Dixie Electric offers an online account management system that allows co-op members to quickly view their electric usage manage account details and make secure online bill payments 24/7.
This comprehensive guide will walk through the full process of paying your Dixie Electric bill online, from registering for an online account to reviewing payment history. We’ll also cover key tips for ensuring successful online payments.
Benefits of Paying Your Dixie Electric Bill Online
Paying online offers many advantages over mailing in a check or paying over the phone
- It’s fast – Payments post instantly without waiting on the mail
- Available anytime – Pay at your convenience, 24 hours a day
- Saves money – Avoid late fees by paying on time
- Payment tracking – Get receipts and confirmation emails
- Account access – View usage history and billing details
- Autopay options – Set up recurring payments
Online payments give you more control and visibility over your electric account. Read on for step-by-step instructions on paying online.
How to Pay Your Dixie Electric Bill Online
Follow this simple process to pay your electric co-op bill online:
Step 1: Register for Online Account Access
All online account management, including bill pay, is handled through Dixie Electric’s online portal at billing.dixie.coop/onlineportal.
To start, you’ll need to register for online access:
- Go to the online portal and click “Register”
- Enter your Dixie Electric account number
- Create a username and password
- Agree to the terms of use
Once registered, you can sign in anytime to manage your electric account online.
Step 2: Navigate to Billing & Payments
After logging into the online portal, click on “Billing & Payments” in the left menu. This section allows you to:
- View current and past bills
- Make one-time payments
- Set up recurring autopay
- See payment history
- Enroll in paperless billing
Step 3: Select “Make Payment”
On the Billing & Payments screen, choose “Make Payment” to start the process of paying your Dixie Electric bill online.
You’ll be prompted to enter your payment amount and select a payment method.
Step 4: Enter Payment Details
On the payment details screen:
- Enter the amount to pay
- Select a payment method
- Credit/debit card
- Bank account (e-check)
- Enter account number for chosen method
- Review payment summary
Then click “Continue” to proceed to checkout.
Step 5: Confirm Payment
Carefully review the payment confirmation screen displaying:
- Payment amount
- Account number
- Payment method
- Billing account being paid
Then click “Submit Payment” to finalize.
You’ll receive an on-screen payment confirmation number and email receipt. And your Dixie Electric bill is now paid!
Payment Confirmation & Receipt
After submitting your online payment to Dixie Electric, you will immediately see a payment confirmation with a reference number on the website.
You’ll also receive a detailed email receipt including:
- Confirmation number
- Date paid
- Payment method
- Account number
- Exact amount paid
Retain this confirmation for your records in case you need to reference payment details later.
When Will Payment Post to My Account?
Online bill payments are processed quickly, but not instantly. You can expect your Dixie Electric online payment to post to your account as follows:
- Credit/debit card – Within 1 business day
- eCheck – Within 3-5 business days
Payments made on weekends or holidays may take slightly longer to appear on your account. But you can log in anytime to view updated balance and payment history.
Can I Use a Credit or Debit Card?
Yes, Dixie Electric accepts Visa, Mastercard, American Express, and Discover credit and debit cards for online bill pay.
Using a card allows for fast next day posting versus the longer eCheck clearing time. Just enter your card number, expiration date, and security code to complete the payment.
Is There a Fee for Paying Online?
Dixie Electric does not charge a fee for paying your electric bill through the online member portal or app. Online payments are completely free as a convenient option for members.
However, if paying by credit/debit card, your card issuer may charge a convenience fee called a card processing fee. This is not assessed by Dixie Electric, but it’s common for card payments.
Can I Set Up Recurring Payments?
Absolutely! Dixie Electric encourages members to enroll in automatic recurring payments for maximum convenience.
With autopay enabled, your bill is automatically paid each month from your preferred payment method. To start:
- In the online portal, go to Billing & Payments
- Click on Auto Payments
- Select payment amount and frequency
- Enter payment method details
- Review and submit autopay enrollment
Now your Dixie Electric bill is completely hands-off each month!
Are There Other Ways to Pay Besides Online?
Online bill pay is typically the most convenient way for most members. But Dixie Electric does offer a few other payment options if needed:
- Mail – Send check or money order to main office
- Phone – Call during business hours to pay by card or eCheck
- Mobile app – Download app and log in to pay
- In person – Pay with cash, check or money order at a local office
Browse all payment options at dixie.coop/payment-options to choose the best method for your needs.
Can I View Payment History & Bills Online?
Absolutely. Your full Dixie Electric account history is available through the online member portal and mobile app. You can view:
- Past electric bills going back many years
- Payment history with confirmation numbers
- Pending payments
- Current balance
- Electric usage graphs
- Billing notifications
Having all your account details available online makes managing your co-op membership easier than ever.
Online Account Management Tips
Keep these tips in mind for smooth account management through Dixie Electric’s online portal:
- Save your username and password in your web browser for easy login
- Link your account to email and text alerts
- Periodically update payment method details
- Review payment receipts and account activity
- Use autopay to avoid forgetting payments
Leveraging all the features of the online member portal allows you to stay up-to-date on your Dixie Electric account from anywhere.
Avoid Late Fees with Online Payments
Paying your Dixie Electric bill through the online member portal helps avoid late payment fees. With online bill pay, you can:
- Schedule one-time payments well before the due date
- Set up autopay to always pay on time
- Receive bill reminders by email before your bill is due
- Check your balance 24/7 to avoid surprises
Late fees typically run around 5% of your balance. Pay online to save money and avoid charges.
Contact Dixie Electric for Online Account Help
If you have any trouble with online registration, payment issues, or account management, Dixie Electric’s member services team is ready to help.
Contact Dixie Electric:
- By phone at 1-888-349-4332
- Online through the virtual assistant chat
- Email [email protected]
- In person at local offices
Don’t hesitate to reach out with any questions on utilizing the online member portal and paying your bill conveniently online 24/7.
Key Takeaways for Paying Your Dixie Electric Bill Online
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Register at billing.dixie.coop for online account access
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Log in anytime to view billing, payment options
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Select payment amount and method to complete bill payment
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Receive confirmation email and number immediately
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Payments post within 1-5 days depending on method
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Autopay and account management options available
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Customer support can assist with any account issues
Paying online helps you manage your electric account seamlessly. Sign up through the Dixie Electric member portal today!
WDAM Commercial – Dixie Electric – Pay Online 2016
How do I pay my Dixie Power Bill?
Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of Dixie Power.
Where can I access Dixie Electric Internet?
Currently, the internet service can be accessed in the pilot project areas. Dixie Electric serves 39,500 accounts in a seven-county area in south Mississippi, including Clarke, Covington, Forrest, Jasper, Jones, Perry and Wayne counties.
How do I contact Dixie Electric?
Map & Directions Petal District Office 1312 Highway 42 Petal, MS 39465 P(601) 583-1131 F(601) 583-4127 Fax Map & Directions Waynesboro District Office 618 Azalea Drive Waynesboro, MS 39367 P(601) 735-2072 F(601) 735-5697 Map & Directions Follow us at Dixie Electric is an equal opportunity employer and provider.
How do I apply for a job at Dixie Electric?
To be considered for a job at Dixie Electric, you must apply through the link below. Dixie Electric does not accept resumes or applications at any of its office locations. Dixie Electric Power Association is an Equal Opportunity Employer for Minority/Female/Disability/Veteran job seekers.