How to Pay Your Duke Energy Bill at Walmart

Duke Energy provides electricity and gas services to millions of customers across the Southeast and Midwest United States. As a Duke Energy customer, you have options when it comes time to pay your monthly bill. One convenient choice is to pay at your local Walmart store. This article explains how to pay Duke Energy bills at Walmart locations.

Overview of Duke Energy Billing

As a regulated utility, Duke Energy sends bills each month for the electricity and/or natural gas used in your home or business. Meters track your usage which gets billed at standard approved rates in your state.

Key bill details include

• Account number
• Service address
• Previous balance
• Current charges
• Payment due date
• Amount due

Duke Energy offers various payment methods so customers can choose what works best for their needs and schedule

Why Pay Duke Energy Bills at Walmart?

Paying Duke Energy bills at Walmart provides these benefits:

• Convenience – With over 4,700 Walmart stores across the U.S., there’s likely a location near you already on your regular errands route. No extra trips needed!

• Speed – In-store payments post to your Duke Energy account the same day, avoiding late fees.

• Self-service – Use the self-pay kiosks to pay on your schedule without waiting in line.

• Cash payment – Walmart allows cash bill payment in addition to debit/credit cards and checks.

• Receipt – Get a receipt from the kiosk to confirm your payment.

• Other errands – While you’re at Walmart, you can also grab groceries, medication, home needs and more.

How to Pay at Walmart

To pay your Duke Energy bill at Walmart:

1. Locate a Walmart store near you.

2. Bring your latest Duke Energy bill that shows your 10-digit account number and scan code.

3. Go to the customer service desk to ask for the bill pay kiosk location.

4. At the kiosk, select “Duke Energy” from the list of payees.

5. Enter your 10-digit Duke Energy account number.

6. Enter the payment amount from your bill.

7. Insert cash, use a debit/credit card, or scan a check.

8. Get a receipt showing confirmation of payment.

The payment will post to your Duke Energy account the same day, as long as you pay before 8 pm local time. Avoid late fees and disconnection by paying on time!

Other Ways to Pay Duke Energy

In addition to Walmart, Duke Energy offers these other convenient payment options:

• Online – Pay by credit/debit card or electronic check at duke-energy.com.

• Mobile app – Download the Duke Energy app and pay via your device.

• Phone – Call 800.729.6228 to use the automated system or speak with a representative.

• Mail – Send a check or money order to the address on your bill. Allow 5-7 days to process.

• In person – Visit an authorized payment location such as CheckFreePay, Western Union, MoneyGram, and more.

• Budget Billing – Even out payments so you pay the same amount each month.

• AutoPay – Set up automatic monthly payments from your bank account on your bill due date.

Avoid Late Payments

To avoid late fees, remember to pay your Duke Energy bill in full by the due date each month. The due date is typically within 21 days of the previous statement date.

If you cannot pay on time, call Duke Energy immediately at 800.729.6228 to discuss options. Partial payments can help avoid disconnection. Payment plans or extensions may also be available if you meet eligibility criteria.

Manage your account through the online customer portal or mobile app. Here you can view your balance, see past bills, make payments, set up alerts, and more. Enabling paperless billing can also help you stay on top of due dates.

Paying on time protects your credit score and ensures uninterrupted electric and gas service. Make bill payment easy by enrolling in AutoPay or leveraging authorized pay partners like Walmart. Consistent on-time payments demonstrate responsibility and reliability as a valued Duke Energy customer.