Do you have a Duke Energy account and prefer to pay your electricity or gas bills using a credit card for rewards or cashback? Duke Energy offers a range of bill payment options including online payments through their website and mobile app.
In this comprehensive guide, we will walk through the step-by-step process to pay your Duke Energy bills online using a credit or debit card.
Overview of Duke Energy
Duke Energy provides electric and natural gas service to over 72 million customers across 6 states in the US
- North Carolina
- South Carolina
- Florida
- Ohio
- Kentucky
- Indiana
As a Duke Energy customer, you receive a monthly utility bill for your home or business electricity and/or gas usage. This bill can be easily paid online through credit/debit card or bank account.
Benefits of Paying Online
Below are some of the major benefits of paying your Duke Energy bills online:
- Convenient 24/7 access from anywhere
- Payments processed immediately
- Multiple payment methods including credit card
- View current and past bills in one place
- Set up recurring auto-pay
- Schedule future payments
- Go paperless and reduce clutter
- Avoid late fees by paying on time
Steps to Pay Online Using Credit Card
Follow these simple steps to pay your Duke Energy bill online using a credit or debit card:
Step 1: Visit Duke Energy Website
Go to the Duke Energy website at www.duke-energy.com.
Step 2: Login to Your Account
Click on “Log In” and enter your Duke Energy account username and password to login.
Step 3: Select “Pay My Bill”
Go to the “Billing & Payments” section and click on “Pay My Bill”.
Step 4: Enter Payment Details
Select credit/debit card as the payment method and enter your card number, expiry date and CVV.
Step 5: Complete Payment
Carefully review payment details and click “Submit Payment” to complete.
Step 6: Get Confirmation
You will see a payment confirmation screen and receive a confirmation email.
The payment will instantly reflect in your Duke Energy account.
Paying Through Mobile App
In addition to the website, you can also pay bills directly using the Duke Energy Mobile App for iOS and Android devices.
The app allows you to easily:
- Pay bills with one click
- View statements
- Check usage
- Contact customer service
- Report outages
Download the Duke Energy app to have convenient access to pay whenever needed.
Setting Up Recurring Payments
You can automate your Duke Energy bill payments by setting up automatic monthly payments using your credit card.
To do this:
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Login to account online
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Go to “Billing & Payment”
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Select “Enroll in Auto Pay”
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Enter credit card details
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Confirm auto-pay setup
This will charge your credit card automatically each month for the bill amount due.
Credit Card Payment Tips
Below are some tips to keep in mind when paying Duke Energy bills with credit card:
- A transaction fee may apply for credit card payments
- Debit cards do not have transaction fees
- Rewards credit cards can earn points or cashback
- Set a payment reminder to avoid late fees
- Contact Duke Energy if your card expires/is lost
So pay with your rewards credit card but make sure to update card details.
Other Online Payment Methods
In addition to credit card, you can pay Duke Energy bills online using:
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Bank Account – Free ACH transfers from checking or savings account.
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PayPal – Instant payments from PayPal balance or linked bank account or card.
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Apple Pay – For payments through iOS mobile app.
Choose the option that is most convenient based on your situation.
Avoid Late Fees
Duke Energy bills are due within 25 days of the billing date. Pay promptly before the due date using one of the online options above to avoid late payment penalties.
Recurring auto-pay can ensure you never miss a payment deadline.
Troubleshooting Payment Issues
If you encounter any problems with online Duke Energy bill payments, here is how to troubleshoot:
- Contact Duke Energy customer service
- Chat with virtual assistant on website
- Check for error messages when submitting payment
- Verify entered card details are correct
- Use a different card or payment method
This will help identify and resolve the payment issue quickly.
Paying your Duke Energy utility bills online using a credit or debit card is quick, easy and convenient. Just register for an online account, enter your card information securely, and pay in a few clicks either on the Duke Energy website or mobile app. Enable auto-pay to simplify your bills.
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Knowing where your account is located will help us serve you better.
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FAQ
Can you pay with credit card with Duke Energy?
What is the credit card processing fee for Duke Energy?
How do you pay bills on a credit card?
How do I make a payment to Duke?
How do I pay my Duke Energy Bill?
If you have a smart meter, you can choose the date your bill is due. Make managing your budget easier with predictable monthly payments. Prepay for your power in smaller amounts when and how you choose. Sign in or pay your Duke Energy bill as a guest using credit card, debit card or bank account.
How do I pay my Duke Energy Bill with doxo?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Duke Energy. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I use my Duke Energy app?
You can use your Duke Energy app to set up payments, view your billing history and much more. It’s available for download on the App Store and Google Play, or you can text us at 578-02 for a download link. With Paperless Billing, the options are yours. Sign in to view your bill or receive a secure PDF each month.
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