How to Pay Your Duquesne Light Bill Online: A Complete Guide

Duquesne Light Company provides electricity to over 590,000 homes and businesses in southwestern Pennsylvania. Paying your Duquesne Light bill on time each month is important to avoid late fees and potential service disruption. With so many payment options available, this guide will walk you through how to pay your Duquesne Light bill online for fast and easy payments.

Pay at DuquesneLight.com

The easiest way to pay your Duquesne Light bill is directly through their website Simply go to wwwduquesnelight,com and click on “Pay Bill” in the top menu, From there you can

• View your current balance
• See recent payment history
• Pay now or schedule future payments

Registering your account allows you to store payment information securely for future one-click payments You’ll get instant email confirmation when bills are paid online

Paying on the website allows you to avoid:

• Late fees and penalties
• Paper bills and postage
• Waiting on hold by phone

There are no processing fees for online payments through your bank account. Credit/debit cards do incur a $2.95 convenience fee.

Enroll in AutoPay

For maximum convenience, enroll in AutoPay at DuquesneLight.com. This securely stores your payment info to deduct bills automatically each month on the due date.

With AutoPay you can:

• Set it and forget it for automated payments
• Avoid late fees forever
• Go paperless by receiving bills electronically
• Customize payment dates if needed

You’ll receive email reminders before each payment. AutoPay gives peace of mind your electric bill is always paid on time.

Get the Duquesne Light Mobile App

Duquesne Light also offers an official mobile app for Android and iOS. The DLC Mobile app allows you to:

• Pay bills immediately
• Store payment information
• View usage and billing history
• Report outages and check status

The app makes paying your bill and managing your account convenient from your smartphone. Setup only takes a minute after downloading.

Pay by Phone

If you prefer talking to someone directly, you can pay your Duquesne Light bill by phone. Simply call 1-888-393-7100 and select the “Pay by Phone” option.

When paying by phone you can:

• Speak to a customer service agent
• Use your checking account or credit card
• Get instant payment confirmation

Just keep in mind pay by phone does come with a $2.95 fee. But it’s useful if you want personal assistance making a payment.

Pay by Mail

Sending a paper check or money order is another payment option offered by Duquesne Light.

To pay your electric bill by mail:

• Make checks payable to Duquesne Light Company
• Include your 16 digit account number
• Send to PO Box 10, Pittsburgh PA 15230

Just make sure your mailed payment reaches the office 5-7 business days before the due date to ensure on-time processing. Late fees apply to delayed mail payments.

Pay in Person

You can pay your Duquesne Light bill in person at one of their customer service offices. Locations include:

• 411 7th Ave in downtown Pittsburgh
• Foster Plaza in Green Tree
• Century III Mall in West Mifflin

Paying in person allows you to:

• Pay with cash, check or money order
• Speak directly with a representative
• Get instant payment confirmation

This is useful if you prefer handling bills face-to-face. Be sure to bring your latest statement or account number.

Payment Assistance Programs

If you are having trouble affording your Duquesne Light bill, they offer several assistance programs including:

• Customer Assistance Program (CAP)
• Dollar Energy Fund
• Hardship Extensions and Arrangements

Contact their customer service team as soon as possible to discuss eligibility and enroll in programs to help manage electric bills. Avoid service disruption by getting help.

Pick the Best Payment Method for You