Keeping your utilities current is an essential part of living in Tulsa. Electricity powers our homes, businesses, schools, and city infrastructure. The two main electric providers for the Tulsa metro area are Public Service Company of Oklahoma (PSO) and the City of Tulsa Utilities. This guide will outline the various ways Tulsa residents and businesses can pay their electric bill conveniently and on time each month.
Overview of Electric Providers in Tulsa
Tulsa is served by two primary electric companies
-
PSO – Services much of the Tulsa metro outside the main city. Provides electricity to over 555,000 customers in eastern and southwestern Oklahoma
-
City of Tulsa Utilities – Owns and operates electric distribution system within Tulsa city limits Serves over 100,000 residential and business accounts
Your address determines which company delivers your electricity. Both offer various payment options to fit different needs and preferences.
Benefits of Paying Your Electric Bill on Time
Paying your electric bill by the due date each month provides many advantages:
- Avoid late fees, typically 1-1.5% of the past due balance
- Prevent power disconnection for non-payment
- Maintain positive payment history and credit score
- Access budget billing and payment programs
- Qualify for energy assistance if needed
- Keep everyday life flowing smoothly with power on
Let’s look at the ways to pay PSO and City of Tulsa Utilities.
Paying Your PSO Electric Bill
PSO offers several payment options for residential and business customers:
Pay Online
PSO’s online account management at pso.com allows you to:
- View current and past bills
- Check your payment history
- Make one-time payments by credit/debit card or checking account
- Set up recurring auto-pay
- Go paperless with e-bills
Pay by Phone
Call PSO at 1-888-216-3523 to pay your bill using the automated phone system. Have your account number ready.
Pay by Mail
Mail your payment stub and check/money order to:
PSO Payment Processing
P.O. Box 371496
Pittsburgh, PA 15250-7496
Allow 5-7 days for mail delivery. Write your account number on the check.
Pay in Person
Bring your bill to an authorized payment location like Ace Cash Express, CVS Pharmacy, Dollar General, and many others. Locations and fees vary.
Budget Billing
PSO’s Average Monthly Payment plan levels out bills so you pay a consistent amount each month to avoid seasonal spikes. Call PSO to enroll.
Prepaid Power
PSO’s Power Pay program is like prepay cell service. You purchase electricity in advance, then use it until the balance runs out. It helps take the guesswork out of budgeting.
Paying Your City of Tulsa Electric Bill
The City of Tulsa offers these ways to pay your utility bill:
Pay Online
The city’s payment portal allows you to:
- View current and past electric bills
- Check payment history
- Make one-time payments by card or checking account
- Set up autopay
- Go paperless
Pay by Phone
Call 918-596-9511 to pay through the automated system. Have your account number ready.
Pay in Person
Bring your bill to City Hall or authorized payment locations like Walmart, Homeland, and QuikTrip. Locations and fees vary.
Mail Payment
Send your stub and check to:
City of Tulsa
PO Box 430909
Tulsa, OK 74143
Allow 7-10 days for delivery.
Payment Arrangements
Call 918-596-2100 to set up a payment plan if you cannot pay the full amount due. This spreads out the balance across installments.
Financial Assistance
Customers struggling to pay can call 211 to find financial assistance programs and resources.
Avoid Late Fees and Disconnection
To avoid penalties, make payment arrangements if you anticipate a late bill. Late fees are typically 1-1.5% of the past due amount.
Being over 30 days late risks disconnection. Most companies charge a reconnection fee of $20-50. Service may be disconnected with no notice after 60 days past due.
Payment Methods Overview
This table summarizes the options for paying your electric bill with PSO and the City of Tulsa:
| Method | PSO | City of Tulsa |
|---|---|---|
| Online | Yes | Yes |
| Phone | Yes | Yes |
| Yes | Yes | |
| In person | Yes | Yes |
| Budget billing | Yes | No |
| Payment arrangements | Yes | Yes |
| Assistance programs | Yes | Yes |
Managing Multiple Accounts
You can view and pay all your PSO accounts in one online profile. Link the accounts using your phone number or PSO account number.
For City of Tulsa utilities, you’ll need to log into each account separately. Bookmark the page for easy access.
Avoid Confusion with Account Numbers
When making payments, carefully check that you use the correct account number. It’s easy to mix them up if you have electric service with both PSO and the city. Entering the wrong account can delay payment posting.
Auto-Pay Provides Set-It-and-Forget-It Convenience
The most convenient way to ensure your electric bill gets paid on time is by enrolling in auto-pay through your provider’s online portal. This automatically pays your bill from your specified bank account or credit card each month.
You avoid late fees, save on postage, and gain peace of mind knowing it’s handled. Just be sure your payment method stays current.
Assistance Programs Help Customers in Need
If you’re struggling with payment, contact PSO or the City of Tulsa Utilities to ask about bill assistance programs and payment plans:
-LIHEAP – Helps pay home energy bills for qualifying low-income residents
-DollarHelp – PSO program covering bill portion based on income level
-Spread Pay – Temporarily make smaller payments over several months
-Due date extension – Get a few extra days to pay without penalty
-Payment arrangements – Set up installment plans to pay over time
Don’t wait until you receive a disconnection notice. Being proactive improves your chances of assistance.
Budget Billing Helps Planning
PSO’s Average Monthly Payment program levels out electric costs, so you pay the same amount each month based on yearly usage. This helps avoid season peaks and makes budgeting easier.
City of Tulsa utilities don’t offer budget billing. But you can view past bills online to estimate your average and plan accordingly.
Prepaid Power Puts You in Control
PSO’s Power Pay program is like prepaid cell service. You purchase blocks of electricity upfront, then use it as needed. Once the balance gets low, you purchase more.
This pay-as-you-go approach helps avoid surprise bills and gives you tight control over your electric spending. It takes discipline, but ideal for certain situations.
Confirm Details to Avoid Confusion and Fees
Whenever paying your electric bill, double check these key details to avoid issues:
- Account number – Don’t mix up PSO and City of Tulsa numbers!
- Service address – Verify it matches account
- Payment amount – Check full balance due
- Payment method – Ensure account is valid/funds available
- Due date – Allow 3-5 days for online/mail payments
Taking a moment prevents delayed or misapplied payments that lead to late fees.
Payment Receipts Provide Records
Keep your payment receipts and confirmation numbers secure. This gives you records in case of issues with posted payments, fees, billing errors, or service disconnection threats.
You can view payment history online, but having external records ensures access if you can’t login to your account.
Auto-Pay, Alerts Help Avoid Surprises
The arrival of an electric bill can be an unpleasant surprise if you lose track of the balance. Enrolling in auto-pay and email/text alerts helps avoid this.
Automated payments mean you don’t have to think about it. Payment notifications remind you a bill is coming so you can review the charges.
Review Accounts When Moving
When moving in or out of a residence, immediately contact the electric providers to start or stop service. Provide them the move-in/out date and new occupancy details to avoid unexpected billing.
Also update your account contact information right away with any address, phone or email changes to keep payment details current.
Knowing Payment Options Provides Flexibility
Tulsa offers the convenience of managing your PSO or City of Tulsa electric accounts online, by phone, mail or in person. Budget billing, payment plans, and assistance programs also provide options if facing financial constraints.
Review all the choices for paying your Tulsa electric bill, then select the ones that best suit your needs. Having flexibility makes
Twomad I can’t pay electric bill
FAQ
How do I pay my Tulsa water bill?
What is the 800 number for Pso Oklahoma?
What is power pay with Pso Oklahoma?
How do I pay my utility bill in Tulsa?
In person at City Hall, 175 E. 2nd Street. You will need your bill. By phone: Phone payments can be accepted through our IVR system when calling (918) 596-9511. How do I turn my service on or off? Learn more about Account Activation, Transfer, and Shut-Offs for City of Tulsa utilities.
Can I pay my electric bill in person in Oklahoma?
(Public Service Company of Oklahoma) TULSA, Okla. (KTUL) — Customers of Public Service Company of Oklahoma can now pay their electric bills in person. PSO has introduced PaySite bill payment kiosks around the city for customers to pay their bills with cash or checks. The payment is posted immediately for PSO customers.
How do I pay my utility bill?
How can I pay my utility bill? Online (You will need your new account number and Customer ID, plus the name on the account exactly as it appears on your bill. In person at City Hall, 175 E. 2nd Street. You will need your bill. By phone: Phone payments can be accepted through our IVR system when calling (918) 596-9511.
Where can I pay my bills in Tulsa?
PSO has introduced PaySite bill payment kiosks around the city for customers to pay their bills with cash or checks. The payment is posted immediately for PSO customers. The kiosks are currently in 25 grocery and convenience stores around Tulsa. Click here for a list of locations where you can use the service.