How to Pay Your FirstNet Bill Online

FirstNet provides wireless service and devices specifically for first responders and public safety agencies. With customized rate plans priority access and purpose-built devices, FirstNet meets the unique needs of police, fire, EMS and more. When it’s time to pay your FirstNet bill each month, you can easily do so through their online portal.

This article explains how to log into your account, view your bill details, set up recurring payments or make one-time payments. We’ll cover the steps for paying by credit/debit card, bank account, AutoPay and more. Read on to learn how to conveniently pay your FirstNet bill online.

Log into Your FirstNet Account

To pay your bill online, you first need to access your account. Go to https://wireless.firstnet.att.com/b2bservlets/HaloSSOLoginServlet.dyn and log in with your username and password.

If you’ve forgotten your login info, you can retrieve or reset your username and password right on the login page. Just select “Forgot Username?” or “Forgot Password?” and follow the prompts.

Once logged in, you’ll arrive at your FirstNet account dashboard This is where you can view details, make changes to your account, check usage and pay your bill

Navigate to the Bill & Payments Section

Along the top menu bar, select “Bill & Payments” to go to that section of your account Here you can see your account balance, recent bills, payment history and auto-pay information

Toward the top right, click “Make a Payment” to start the payment process. This will open the payment portal where you can pay your FirstNet bill online.

Select a Payment Method

The payment portal gives you different options to pay your FirstNet bill:

• Credit/debit card – Visa, Mastercard, American Express, Discover
• Checking account – Enter your routing and account number
• AutoPay – Set up recurring payments from your card or bank account

Choose your desired payment method and enter the required info. For credit/debit cards and bank accounts, you’ll need to input the account number, expiration date, CVV code and billing address.

Double check that all your payment details are correct before submitting. For AutoPay, you can select the date each month you want payments to be deducted.

Confirm Your Payment

Carefully review your payment amount and details before completing the transaction. Make sure the payment amount matches your current bill balance. Otherwise, enter a custom amount if you wish to pay more or less.

Once everything looks good, complete the payment. You’ll get a confirmation message that your FirstNet bill payment was successful. The funds will be immediately deducted from your account.

Check Payment History

Under the “Bill & Payments” section, you can see your payment history anytime. This lists all your previous FirstNet payments with the date paid, method, confirmation number and amount.

Use this to verify when payments were made and confirm the correct amount was deducted from your account. You can also access PDFs of your monthly bills here.

Set Up AutoPay

For hassle-free payments each month, enroll in AutoPay through your FirstNet account. With AutoPay, your bill is paid automatically on the due date from your preferred payment method.

To get started, follow the same steps to make a one-time payment. But when choosing your method, select AutoPay. Then enter your credit card or bank account details.

Confirm the date you want your bill paid each month. On the first bill’s due date, your payment will be automatically deducted. You’ll receive an email confirmation each time AutoPay runs.

Receive Bill Reminders

In your account settings, you can elect to receive bill payment reminders by email or text. These alerts go out a few days before your bill is due as a friendly nudge to pay on time.

Bill reminders help you avoid missed payments and late fees. Turn them on under “Notifications” in your account menu for payment peace of mind.

Avoid Late Fees

FirstNet bills must be paid by the due date listed on your statement to avoid late fees. If payment is not received on time, you will be charged a $5 late fee per line on your account.

Paying late can also result in service interruption if your account becomes past due. Log into your account regularly to stay on top of your balance and due date. Pay on time each month to steer clear of late fees.

Pay Your Bill Through the Mobile App

In addition to the online portal, FirstNet offers a mobile app so you can pay your bill from anywhere. Download the FirstNet Central app for iOS or Android.

Once logged into the app, select Billing from the menu to view your balance. Then tap Pay Bill and follow the prompts to complete your payment through the mobile flow.

Change Your AutoPay Date

If needed, you can edit your AutoPay settings at any time. Log into your account and go to AutoPay under “Bill & Payments”.

Here you can change the payment date, update the credit card or bank account used, or cancel AutoPay if you no longer want recurring payments.

Customize AutoPay to work best for your financial schedule. Just be sure to give a few days buffer before your actual bill due date.

Update Payment Method

You can change the credit card or bank account used for bill payments through your FirstNet account. Under “Bill & Payments” select “Payment Methods”.

To remove an existing card or account, choose “Delete” next to it. Then you can add a new method by entering the details. Make sure to update any AutoPay settings.

Changing your payment method is quick and easy online. Keep your billing info current to avoid declined transactions.

Manage Your FirstNet Account Online

FirstNet makes it simple to monitor your account and pay your bill through the online portal or mobile app. Sign into your account anytime to:

• Check your current balance
• View payment history
• Set up one-time or recurring payments
• Update billing details
• Change AutoPay settings
• View/download monthly statements

Staying on top of your account helps you pay on time each month. Log into your FirstNet account regularly to pay bills, check data usage, modify plans and more.

Contact Customer Support

If you have any questions or issues regarding your FirstNet bill payment, customer support is here to help. Contact them via:

• Chat support in your online account
• Email at [email protected]
• By phone at 800-574-7000

The FirstNet support team can walk you through the payment process, troubleshoot issues, explain your bill, and more. Reach out anytime you need assistance with paying your monthly bill.

Paying your FirstNet wireless bill is quick and easy through the online account portal or mobile app. Choose your preferred payment method and avoid late fees by paying on or before the due date. Set up AutoPay for automated payments each month. Keeping your FirstNet account current takes just minutes whenever you log in and pay online.