Receiving medical care from Froedtert Health leads to a medical bill that must be paid. Froedtert makes paying your bill as seamless as possible through various payment options. This article will walk through the different ways to pay a Froedtert Health medical bill, whether it’s from Froedtert Hospital in Milwaukee or Froedtert South in Kenosha.
Online Payments
The easiest way to pay a Froedtert bill is through your MyChart account. Both Froedtert and Froedtert South utilize the MyChart patient portal.
After receiving care you can log into MyChart to view billing statements, make one-time payments set up recurring payments, and manage payment plans. MyChart also allows you to go paperless by opting into electronic statements rather than mailed paper bills.
To pay online without a MyChart account, Froedtert offers a guest pay option. Simply visit MyChart and select “Pay as Guest” to make a one-time payment by credit card.
The advantages of online payments include
- Convenience to pay anytime, anywhere
- Instant processing and payment confirmation
- View statements and payment history
- Avoid mailing delays
Pay by Phone
If you prefer to speak with someone directly, Froedtert billing can be handled over the phone. Call the general billing number at 800-803-8155 and select the prompts to make a payment.
The automated system will guide you through step-by-step instructions to pay by credit card over the phone. If needed, you can also speak with a billing representative to assist you
Pay by Mail
To pay a Froedtert bill through the mail, first detach the payment coupon from your printed statement. Write your account number on the check or money order and mail it along with the coupon to:
Froedtert Health
P.O. Box 734462
Chicago, IL 60673
Be sure to allow 7-10 business days for mailed payments to reach the billing office and be applied to your account. Paying by mail is a fine option, just account for extra processing time.
In-Person Payments
If you prefer to pay your Froedtert bill in cash or check in-person, visit the Patient Financial Services office located at:
400 Woodland Prime
N74 W12501 Leatherwood Court
Menomonee Falls, WI 53051
Office hours are Monday-Friday from 8 AM to 4:30 PM. Only credit card payments are accepted at this location – no cash or checks.
You can schedule an appointment with a billing representative ahead of time by calling 800-803-8155.
Hospital Cashier Payment
Froedtert Hospital in Milwaukee offers a staffed cashier desk to accept bill payments on-site from patients and visitors.
The cashier office is located on Floor A next to Starbucks and is open Monday-Friday from 8 AM to 4 PM. The cashier can take credit/debit card, cash, and check payments for any Froedtert Health bill.
Auto-Pay
For ultimate convenience, enroll in auto-pay through your MyChart account. This automatically deducts the balance owed on your Froedtert statements from a bank account of your choosing on the due date each month.
You continue receiving printed or electronic statements for your records. Auto-pay simply removes the manual step of making payments.
Understanding Your Bill
Froedtert Health combines charges from physicians and hospital facilities into one unified statement for simplicity. However, the charges originate from two entities:
-
Medical College of Wisconsin: Bills for physician professional services
-
Froedtert Hospital: Bills for use of hospital facilities and resources
Your Explanation of Benefits (EOB) from your health insurance will show payments made to each entity separately, even though you receive one bill.
Seeking Financial Assistance
If you are uninsured or underinsured, Froedtert offers a Financial Assistance Program with discounts up to 100% for qualifying individuals. Those who anticipate difficulty paying their medical bills can meet with a financial counselor to discuss options.
Financial counselors will help patients apply for Medicaid coverage, set up payment plans, or determine eligibility for the income-based assistance program.
Avoid Late Fees
Make sure to pay your Froedtert Health bills in full by the due date printed on your statement to avoid late fees. If you need more time or have a special circumstance, call the billing office as soon as possible to explain and request an extension.
Set payment reminders, enroll in autopay, or utilize MyChart to pay on time. The billing specialists at Froedtert Health are available to answer any questions about your account or medical charges. Don’t let medical bills cause unwanted stress – take advantage of the convenient payment options.
Billing FAQs for Accounts that Begin with 3M
Medical College of Wisconsin Billing Office Research Park Center 10000 Innovation Dr., 3rd Floor, Suite 300 Milwaukee, WI 53226
Online
Effective December 1, 2018, services provided for Medical College Physicians, Community Physicians, Ambulatory Surgery Centers, and Froedtert Health hospital accounts will be combined on one statement. Looking for ways to pay your Froedtert & the Medical College of Wisconsin bill? Call 1 (800) 803-8155 or visit the Froedtert & the Medical College of Wisconsin Pay Your Bill site.
To pay for Medical College Physicians (Adult Practice) services before December 1, 2018, visit the Medical College of Wisconsin Pay My Bill site. Please note: Payments processed online will be posted to the patient account within 3-5 business days. Mail
Mail your payment with the top portion of the MCW billing statement in the envelope that is provided. If you do not have a billing statement, please send payments to the billing office address listed above. Can I make payment arrangements? Payment arrangements can be made by contacting our billing office Toll-Free at (844) 239-1939. What is my current account balance? Please note that your balance due may have changed since the date on your most current statement. If you have questions regarding your account balance, please contact the Customer Service Department for verification. What is your refund policy?
The Medical College of Wisconsin will process a refund within 30 business days once an overpayment has been verified on the patient’s account.
Questions regarding the refund policy can be directed to the Customer Service Department. Why do I receive statements from different billing addresses?
Effective December 1, 2018, services provided for Medical College Physicians, Community Physicians, Ambulatory Surgery Centers, and Froedtert Health hospital accounts will be combined on one statement. Looking for ways to pay your Froedtert & the Medical College of Wisconsin bill? Call 1 (800) 803-8155 or visit the Froedtert & the Medical College of Wisconsin Pay Your Bill site.
The Medical College of Wisconsin will continue to send statements for Medical College Physicians (Adult Practice) for services before December 1, 2018. Will you bill my health insurance? The Medical College of Wisconsin billing office submits health insurance claim(s) on the patient’s behalf. We also submit claims to secondary insurance carriers once primary insurance benefits have been resolved. Will my insurance cover services billed by MCW? Please note that the insured (the patient), not the insurance company, is financially responsible for any balance due after claim and insurance consideration. We strongly advise the insured to understand the details and terms of their health insurance policy and to understand that an insurance plan may require pre-certification or referrals in order for payment to be made for services rendered. Additionally, benefits may vary depending on the location where the service is being rendered. Although the MCW billing office is knowledgeable about many insurance plans, the insured should contact their insurance company to obtain answers related to their health insurance policy. Who should I contact if there is a change in my insurance? For Froedtert & the Medical College of Wisconsin changes, please contact 1 (800) 466-9670. Will I have to pay prior to receiving services?
Payment may be requested prior to service.
- Co-payments required by your insurance company may be collected up front.
- Non-covered services: clinics may require special payment arrangements.
- Patients without insurance should plan to pay a deposit. The amount of the deposit can be obtained by calling a Financial Counselor at (414) 777-0530
Can I obtain an estimate for an upcoming service or procedure?
Fee estimates can be obtained by contacting our Financial Counselor at (414 ) 777-0530 or online at the Froedtert & the Medical College of Wisconsin Health Care Cost Estimation Service site. Alternative Links
To pay your bill, you may choose from these links:
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FAQ
What is the phone number for Froedtert Financial Services?
How to get help with medical bills in Wisconsin?
How do you spell Froedtert Hospital in Milwaukee?
What is the time limit for medical billing in Wisconsin?
How do I pay my Froedtert & the Medical College of Wisconsin bill?
Use the information below to pay your Froedtert & the Medical College of Wisconsin bill. Pay Online Your MyChart account is the easiest way to make payments, view statements, setup payment plans, and more! To make a payment without an account, guest pay is also available at MyChart – Pay as Guest.
Does Froedtert South offer online billing?
To make billing and payments more convenient for you, billing statements can be received electronically, and viewed and paid online. Your bill combines charges from Froedtert South Medical Group (for services from employed physicians) and from Froedtert South (for hospital services) on a single statement.
What is a Froedtert South medical bill?
Your bill combines charges from Froedtert South Medical Group (for services from employed physicians) and from Froedtert South (for hospital services) on a single statement. Charges for services to minor children are billed to the person who is identified as the responsible party on the patient’s registration form.
What if a patient doesn’t pay a Froedtert Health Bill?
Lack the financial resources to pay for services rendered at a Froedtert Health entity. Patients who have insurance or other third party sources of payment for their health care may still qualify for financial assistance for the portion of the hospital bill that may be their own personal obligation to pay. Examples are deductibles and co-payments.