Paying your natural gas bill on time is an important responsibility for Chicago residents and businesses. The city’s main gas utility providers, Peoples Gas and Integrys, offer various ways to pay your gas bill conveniently. In this comprehensive guide, we’ll explain how to pay a gas bill in Chicago using the available online, phone, mail and in-person options.
Overview of Gas Utilities in Chicago
There are two main natural gas delivery companies serving the Chicago area:
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Peoples Gas – Provides gas service to residents and businesses located in the city of Chicago
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Integrys – Services homes and companies in Chicago suburbs and surrounding areas.
Your gas provider depends on your location in Chicagoland. Peoples Gas serves approximately 873,000 gas customers within the city limits. Integrys has around 1 million gas customers in the suburbs.
Below we’ll focus on how to pay a Peoples Gas bill from within the city. The payment options are similar for Integrys customers in suburban areas
Ways To Pay Your Peoples Gas Bill
Peoples Gas offers several ways to pay your natural gas bill conveniently
Pay Online
The quickest way to pay is through the Peoples Gas online payment portal. You can pay with credit/debit card or electronic check.
Pay By Phone
Call 1-866-556-6001 to pay your Peoples Gas bill over the phone using a card or bank account.
Pay By Mail
Send a check or money order to:
Peoples Gas P.O. Box 61431Chicago, IL 60661Pay In Person
Visit a Peoples Gas payment center or retail location to pay in cash, check or card.
AutoPay
Set up automatic monthly payments from your bank account.
Budget Plan
Pay a fixed amount each month based on your estimated annual usage.
Mobile App
Use the Peoples Gas mobile app to pay on your iOS or Android device.
24-Hour Payment Kiosks
Use self-service payment kiosks located around the city.
Step-By-Step Guide to Paying Online
Paying your gas bill through the Peoples Gas online portal is easy and convenient. Follow these steps:
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Click on “My Account”
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Log into your account with your username and password
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Select “Pay Bill”
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Choose a payment method and enter details
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Specify amount to pay
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Review payment info and submit
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Get emailed confirmation of payment
Online payments made by 6pm post to your account same day.
Tips for Paying Your Gas Bill
Follow these tips for a streamlined bill payment experience:
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Enroll in paperless billing to receive bills electronically
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Sign up for reminders to avoid late payments
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Schedule recurring payments for automatic deductions
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Pay a few days before the due date in case of processing delays
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Opt for budget billing to spread costs evenly
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Provide updated contact info to Peoples Gas
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Contact customer service about any payment issues
Seeking Gas Bill Payment Assistance
If you are having trouble paying your Peoples Gas bill, there are some options:
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Peoples Gas Share the Warmth program provides bill grants for the winter months.
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LIHEAP is a federally-funded energy assistance program available to qualifying applicants.
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Establish a payment plan that works with your budget.
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Contact Peoples Gas about weatherization and efficiency upgrades to help lower costs.
Don’t hesitate to call Peoples Gas if you need help managing gas bill payments.
Paying your natural gas bill is quick and convenient with the available online, phone, mobile and in-person payment options Peoples Gas and Integrys offer. Just monitor your gas usage, pay on time each month, and contact customer service if any payment issues arise.
Concerned about paying your utility bill?
Some payment options are outlined here in English and in Spanish.
Understand your budget bill
How can I pay my Peoples Gas Bill?
You can pay your Peoples Gas bill instantly using Quick Payment with a credit card, debit card, checking or savings account, and your Peoples Gas account number. Your payment will be processed securely by our service provider, BillMatrix — a leader in the field of electronic bill payments.
How can I pay my utility bill in Chicago?
The City of Chicago offers several convenient ways to pay your utility bill. The easiest way is through the City’s new web portal for utility billing, which allows you to pay your bills online with a credit card or set up the AutoPay feature for automatic debits from your bank account.
Can I pay my gas bill directly from my checking or savings account?
Yes, you can pay your gas bill directly from your checking or savings account if you sign up for Direct Debit. Payments can also be made by check or money order. Keep in mind that our mailing addresses vary by state, so please choose the mailing address that corresponds with the state where you live.