How to Pay Your Liberty Power Bill Online

Paying your utility bills on time each month is an essential part of being a responsible homeowner or renter. While you can still pay your Liberty Power bill via mail paying online is the easiest and most convenient way to ensure your payment gets processed quickly. Read on to learn everything you need to know about paying your Liberty Power bill online.

Why Pay Online?

There are several excellent reasons to pay your Liberty Power bill online

• It’s fast and easy – The entire process takes just a couple minutes. Simply log into your account enter your payment info, and click submit.

• Pay anytime, anywhere – As long as you have an internet connection, you can pay your bill from your laptop, tablet, or smartphone. You’re not limited to business hours or accessing a physical payment dropbox.

• Don’t pay late fees—when you pay online, your payment is processed right away, so you don’t have to worry about postal delays that could make your payment late. Late fees can get expensive, so paying online helps you avoid them.

• You can see your payment history in your online account. This lets you see when and how much you paid each month.

• Get text/email alerts – Opt in to receive text or email alerts when your bill is ready and when your payment is processed.

• It’s free – Liberty Power does not charge a fee for online payments. You don’t have to buy stamps or drive to a payment center, which saves you money.

How to Pay Your Liberty Power Bill Online

Below we’ve outlined the simple step-by-step process for paying your Liberty Power bill online:

Step 1: Log into Your Liberty Account

Go to https://central.libertyutilities.com/ and click on “My Account” at the top right to log in.

If you don’t already have an account, click on the “Register” link to set one up. Creating an account is quick and easy – you just need your Liberty account number and an email address.

Step 2: Click on “Make a Payment”

Once logged into your Liberty Account, click on “Make a Payment” in the left sidebar menu. This will take you to the payment portal.

Step 3: Enter Payment Details

On the payment page, first select whether you want to pay your residential or commercial bill. Then enter the following:

• Payment amount – Your current balance due will auto-populate, but you can change this if needed.
• Payment method – Select whether you want to pay with a credit/debit card or via electronic funds transfer (EFT) from your bank account.
• Billing/payment info – Enter your billing details like account number, name, and service address. These fields may auto-populate after entering your Liberty account login.
• Card details – If paying by card, enter your card number, expiration date, and CVV security code.

Step 4: Review and Submit

Carefully review all payment details to ensure everything is correct. Then click “Submit Payment” to complete the process.

You should receive a confirmation page and email verifying that your payment was submitted successfully. The payment will typically process within 1 business day.

Payment Options Overview

Liberty Power offers several ways to pay your bill in addition to paying online:

• AutoPay – Set up recurring automatic payments from your bank account each month. Payments are deducted on your bill’s due date.

• Phone – Call Liberty’s toll-free automated payment line at 1-800-206-2300 (electric and water) or 1-800-424-0427 (gas). Have your account number ready.

• Mail – Liberty Power still accepts mailed payments with a check or money order if you prefer. Make sure it arrives by the due date to avoid late fees.

• In person – Take your payment to an authorized Liberty Power payment center. Locations can be found on their website.

No matter which option you choose, just be sure to pay your bill before the due date listed to avoid penalties. Online payments offer the fastest and easiest way to pay on time, every time.

Payment Plan Options from Liberty Power

If you’re having trouble paying your bill in full each month, Liberty Power offers two different payment plan options:

Average Payment Plan (APP)

APP lets you pay a fixed amount each month based on your estimated annual usage. This makes budgeting easier by keeping your bill predictable and stable month-to-month. At the end of 12 months your account is reviewed and adjusted up or down for the next year based on your actual usage.

To get started with APP, call Liberty’s customer service line at 1-800-206-2300. A representative can assess your account and usage history to calculate an appropriate monthly APP payment amount.

Payment Arrangements

If you cannot pay your full balance due, you may be able to set up a customized payment arrangement to pay the past due amount over an extended timeframe. Arrangements can spread payments out over several months.

Contact Liberty Power customer service as soon as possible if you anticipate difficulty paying your full bill on time. Discuss your situation with a representative and they’ll work with you on an arrangement that fits your budget. Just be sure to follow the agreed upon schedule to avoid disconnection.

Avoid Disconnection by Paying On Time

Liberty Power can disconnect your electric and/or gas service due to nonpayment. Obviously you want to avoid this inconvenient and costly outcome.

Disconnections due to nonpayment typically follow this timeline:

• Bill mailed – Your regular bill is mailed with a due date around 15 days out.

• Late notice – If still unpaid by the due date, a late fee is applied and a late notice is sent stating disconnection may occur after an additional 10 days without payment.

• Shut off notice – A final shut off notice is sent if the 10 day late payment grace period has passed without payment arrangements being made. This provides 5 more days before disconnection.

• Disconnection – If the past due balance remains unpaid on the shut off notice deadline, your service can be physically disconnected that day.

As you can see, Liberty Power provides multiple written warnings over the course of a month before shutting off service. Avoid this worst case scenario by simply paying your bill in full each month before the initial due date. Paying online is the most reliable way to do this.

If you do miss a payment and receive a late or shut off notice, immediately contact Liberty Power to make alternate payment arrangements. As long as you actively communicate and stick to a payment plan, you can prevent disconnection. Don’t ignore notices – call right away if you anticipate a problem paying on time.

What to Do If Your Service Is Disconnected

If you do end up getting disconnected due to nonpayment, all is not lost. You can get your service turned back on by:

• Paying the full past due amount that led to disconnection. Late fees and reconnect fees may also apply.
• Making a payment arrangement if you cannot immediately pay the full past due balance. However, a large down payment may be required for reconnection until the balance is settled.
• Paying a new deposit if you previously had one applied to your account. Liberty Power will require full deposit replacement for reconnection.

The fastest way to get reconnected is to pay the full past due amount online or by phone. However, payment arrangements can also get your service restored while paying down the balance over time.

Disconnection is inconvenient and disruptive to your household. Avoid it by paying your Liberty Power bill in full and on time each month – and the easiest way to do that is by paying online! Contact Liberty Power immediately if you anticipate any difficulty paying your full balance by the due date so alternate arrangements can be made. Consistently paying late will lead to penalties, so be proactive and take advantage of online payments and payment plans.