As a Liberty Utilities customer, you have the convenient option to pay your utility bills online Paying online saves you time and gives you more flexibility than mailing checks or visiting a payment center.
In this comprehensive guide we’ll walk through the ins and outs of paying your Liberty Utilities bill online. Read on to learn about creating an account payment options, security, and tips for seamless online bill payment.
Overview of Paying Online
Liberty Utilities offers an online payment system where customers can:
- View account balance and billing history
- Make one-time payments
- Set up recurring autopay
- Receive paperless e-bills
- Access payment receipts and confirmation
You can pay your Liberty Utilities bill online using credit/debit cards or electronic funds transfer from a bank account. There are small fees for credit/debit card payments.
Paying online is fast, convenient, and secure. Let’s look at how to get started.
Step 1: Create a Liberty Utilities Online Account
Before you can pay your bill online, you’ll need to create an account on the Liberty Utilities website. Here are the steps:
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Go to www.libertyutilities.com
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Select “My Account” and then “Register”
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Enter your account number and other details
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Create a username and password
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Agree to the terms of use
Once your account is set up, you can start paying bills online. Be sure to record your username and password in a secure place.
Step 2: Log In and Navigate to Payments
To pay your bill online, first log into your Liberty Utilities account at www.libertyutilities.com.
Once logged in, select “My Account” from the top menu. Then choose “Make a Payment” from the sidebar. This will open the online payment portal.
Here you can view your balance, see recent bills, and make one-time or recurring payments.
Step 3: Enter Payment Details
In the online payment portal, select the account you want to pay. Enter the payment amount and select whether it’s a one-time or recurring payment.
You’ll then enter your payment method – credit/debit card or bank account info. Make sure all the details are accurate to avoid issues processing your payment.
Double-check that the payment amount is correct before submitting. Then you’ll receive instant payment confirmation online.
Payment Options: Credit/Debit Card vs. eCheck
You have two main options for paying your Liberty Utilities bill online:
Credit/Debit Card
- Fast and convenient online payments
- Small processing fee per transaction
- Visa, Mastercard, Discover, American Express accepted
eCheck – Electronic Funds Transfer
- Free payments directly from your bank account
- Avoid card fees
- Just provide routing and account number
eCheck is the most affordable option since it’s free. But credit/debit cards offer quick point-of-sale convenience online. Choose the method that best fits your needs and budget.
Tips for Seamless Online Bill Payment
Follow these tips for smooth online bill payment with Liberty Utilities:
- Update your account info if you move or change banks
- Sign up for paperless billing to save time and clutter
- Set payment reminders to avoid late fees
- Review statements carefully for billing errors
- Contact customer service with any payment issues
Paying online is simple and straightforward. But let the billing office know if you ever need assistance with your Liberty Utilities account or online payments.
Recurring AutoPay for Set It and Forget It Bills
The easiest way to pay your Liberty Utilities bills online is to enroll in recurring autopay. This automatically pays your bill from your payment method each month.
With autopay set up, your bill gets paid on time without you having to do anything. You just review the bill amount each month for accuracy.
To start autopay, log into your online account and complete the enrollment form. Autopay gives you predictable billing and less hassle so you can check that chore off your list.
Monitor Electric, Gas, and Water Accounts
Liberty Utilities customers may have accounts for electricity, natural gas, water, and wastewater services.
The online account dashboard lets you view details and make payments for all your Liberty Utilities accounts in one place. Switch between your electric, gas, water, and wastewater accounts seamlessly.
Review each statement carefully and pay the balances on time. Contact Liberty Utilities if you have any account-specific questions. The online portal provides transparency into all your services.
Security: Online Payments Are Safe and Secure
When paying bills online, security is a natural concern. But Liberty Utilities uses advanced security measures to keep your information safe, including:
- Encrypted data transmission
- Firewalls and malware protection
- Authentication safeguards
- Strict employee cybersecurity training
Thousands of customers successfully pay their utility bills online each month with Liberty Utilities. Take standard security precautions like avoiding public WiFi for payments and you can feel confident in the safety of online payments.
Access Payment History and Receipts
Within your Liberty Utilities online account, you can view past statements and payment history anytime. This provides helpful records and transparency into your billing and payments.
Payment receipts are also available online once your transaction is processed. Reference back to these for tax purposes, resolving disputes, or your own records.
The online account dashboard gives you a comprehensive look at your account activity over time. Use this to monitor your utility usage and costs month-to-month.
Avoid Late Fees with Online Payments
One of the biggest perks of paying bills online is avoiding late fees. When you mail payments, they take days to arrive and post to your account. But online payments process almost instantly.
As long as you pay your bill before the due date, your payment is received on time with the online option. Set calendar reminders so your bill doesn’t slip your mind and get hit with penalties.
Online and automatic payments help Ensure you start each billing cycle with a zero balance. Just log in and pay your bill in minutes anytime, anywhere.
We’re Here to Assist with Online Billing
Liberty Utilities strives to make paying your bills online as quick and hassle-free as possible. We offer a secure online portal with various payment options to suit your needs. Whether one-time or recurring, credit/debit or bank transfer, we’ve got you covered.
Reach out to our customer care team if any questions come up along the way. We’re ready to guide you through creating your online account, setting up autopay, and any other billing needs. Paying online is the fast and easy way to stay on top of your utility costs each month.
How Would You Like to Pay?
- You can make a one-time payment using a credit online or over the phone 24/7 at 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas), option 2. ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted. Pay My Bill
- Options for paying with your checking account:
- Mail your payment to usReturn the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:Liberty Utilities – AR PO Box 75652 Chicago IL 60675-5652Liberty Utilities – OK PO Box 661081 Grapevine TX 75266-1081Liberty Utilities – KS PO Box 75659 Chicago IL 60675-5659Liberty Utilities – MO PO Box 75660 Chicago IL 60675-5660No cash, staples or paper clips please.
- Authorized Payment Agents Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*. *Important: To locate authorized payment locations that do not charge a convenience fee, within the Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. Find your local payment location
- Many dual health plans from UnitedHealthcare include a Utility Bill Credit. This payment option can be used for in-person payments at Walmart stores. Please call the toll-free number printed on the back of your UnitedHealthcare card if you experience issues using the card to pay your Liberty bill.
How to Pay Bills Online
How do I make a payment at Liberty Utilities?
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a convenience fee for this service. Make Payment. The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible.
How do I contact Liberty Utilities?
Customer Care: 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas) Looking to pay your bill? Explore all the convenient ways Liberty Utilities offers to get your bills paid on time. We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee.
How do I pay a past due amount to Liberty Utilities?
Please contact a Customer Care representative if paying a past due amount to confirm payment. Please be advised that unauthorized retailers are under no legal obligation to send payments to Liberty Utilities.
Who is Liberty Utilities?
Liberty Utilities Co. owns and operates regulated water, wastewater, natural gas and electric transmission and distribution utilities in 13 states and New Brunswick. We deliver responsive and reliable essential services to over 785,000 customers.