Paying your credit card bill is an essential part of maintaining good financial health. For Macy’s credit card holders paying your bill promptly each month ensures you avoid late fees and interest charges. It also helps build your credit score.
While you have several options for paying your Macy’s credit card bill, one of the easiest ways is to call Macy’s directly and make a payment over the phone. Here’s a step-by-step guide to paying your Macy’s credit card bill by phone.
Call the Macy’s Credit Card Customer Service Number
The first step is simple – call the Macy’s Credit Card Customer Service phone number. The number to call is 1-888-257-6757. This toll-free number will connect you directly to the Macy’s credit card customer service team.
Macy’s credit specialists are available to take your call 9:00 a.m. to 12:00 a.m. Eastern Time, 7 days a week. So no matter when your bill is due, you can call and make a payment conveniently.
When prompted by the automated system, be sure to say “Make a payment” clearly to be transferred to the correct department. Having your Macy’s credit card account number handy will also help move the process along quickly once you are connected to a live agent
Follow the Automated Menu Prompts
After dialing 1-888-257-6757, you will be greeted by an automated menu. Carefully listen and follow the menu options to initiate making a credit card payment.
Here are some common prompts you may hear:
- Press 1 for English or 2 for Spanish
- Enter your 16-digit credit card number
- Press 1 to make a payment
- Enter the amount you wish to pay
Following the prompts ensures your call gets routed properly so you can swiftly complete your payment. Having your credit card in front of you makes it easy to enter the information requested by the automated system.
Within just a minute or two, you should be connected with a live Macy’s credit card customer service agent who can process your payment.
Provide Your Payment Details
Once connected with a customer service representative, be prepared to verify some account details and provide your payment information. Here are some of the details the agent will request:
- Your full name as it appears on your account
- Your 16-digit Macy’s credit card number
- The payment amount you wish to make
- Bank account number and routing number
Make sure to have your bank account information handy, as you will need to provide the account number and routing number for the checking or savings account the payment will be withdrawn from.
Double check that you provide the correct bank account details to avoid any issues with the payment being processed.
You may also need to verify some personal information like your billing address, date of birth, or the last four digits of your Social Security number. This is simply for security purposes to protect your account.
Get a Confirmation Number
Once you’ve provided all the necessary payment information, stay on the line until the customer service agent confirms your payment has been processed successfully. Make sure to get a confirmation or reference number before you hang up.
Recording this confirmation number is important in case you need to follow up on the payment or confirm it was applied to your account correctly. Write it down and keep it in your records.
The agent can also provide details on when the payment will post to your account, usually within 3 days. Ask if you need any additional confirmation and thank the agent for their assistance before ending the call.
Other Helpful Tips for Paying by Phone
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Schedule recurring payments. If you call to make a one-time payment, consider setting up recurring payments over the phone as well. This ensures your bill gets paid automatically each month.
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Pay a few days early. Don’t wait until the due date to pay over the phone. Call at least a few days in advance in case you get stuck on hold or experience any delays.
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Watch out for fees. Most banks do not charge a fee for making one-time debit card payments over the phone. But call your bank to confirm, as some may charge small processing fees.
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Avoid weekend calls. While Macy’s takes payments 7 days a week, you may experience longer hold times on Saturdays and Sundays. Calling during weekday business hours can be faster.
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Have an emergency payment method. If paying from your bank account won’t work for some reason, have a backup payment method like a credit card or debit card ready.
Paying your Macy’s credit card bill by phone is quick, easy, and secure. In just a few minutes, you can call in your payment and avoid late fees, interest charges, and damage to your credit. Next time your Macy’s bill is due, pick up the phone and pay your bill the convenient way.
Other Ways to Pay Your Macy’s Credit Card Bill
In addition to paying your Macy’s credit card bill over the phone, you have several other payment options:
Pay Online
The easiest way to pay is through the Macy’s website. First, you’ll need to register your credit card on your online Macy’s account. Then, you can log in anytime and make one-time or recurring payments.
Pay by Mail
You can mail your payment to:
Macy’s Credit Card Payments
PO Box 9001094
Louisville, KY 40290-1094
Include your account number on the check or money order. Allow 7-10 days for mail delivery and processing.
Pay in Person
Visit any Macy’s store and make a payment at the register. You can pay with cash, check, or debit card. Macy’s does not accept credit card or gift cards for credit card payments.
Auto Pay
Set up automatic payments through your bank’s online bill pay system. Your bill will be paid directly from your checking account every month.
Money Transfer Apps
Use PayPal, Venmo, Zelle or similar apps to pay your bill. First, add your credit card as a payee, then schedule transfers from your connected bank.
Get Support from Macy’s Customer Service
If you have any issues making a payment by phone or questions about your Macy’s credit card bill, Macy’s customer service can help. Contact them at 1-888-257-6757 for assistance with:
- Getting payment receipts or confirmation numbers
- Checking your account balance
- Changing your due date
- Setting up recurring payments
- Getting copies of statements
- Disputing charges or late fees
- Reporting lost or stolen cards
- Asking billing questions
Macy’s customer service team is available by phone or online chat 24/7. They can walk you through all payment options and help ensure your account stays in good standing.
Manage Your Macy’s Credit Card Account Online
In addition to making payments, you can also manage your Macy’s credit card account conveniently online. First, connect your credit card to your online Macy’s profile. Then, you can:
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View statements – Download statements from the past 12 months to track purchases and payments.
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Check your balance – Monitor your current balance and minimum monthly payment.
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Set up autopay – Schedule recurring payments from your checking account.
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Go paperless – Opt out of mailed paper statements and only get e-statements.
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View recent activity – See your most recent transactions, returns, and adjustments.
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Get alerts – Set up email or text alerts for statement availability, large purchases, missed payments, and more.
Managing your account online allows you to stay on top of your balance and payments for optimal credit health. Sign in regularly to your online account to take advantage of all the account management features.
Paying Your Macy’s Card Bill is Fast and Easy
Don’t let a high credit card bill ruin your day. With multiple ways to pay including a quick phone call, making your Macy’s credit card payment is painless. Just set payment reminders in your calendar and choose the pay option that works best for your schedule each month.
Remember, paying at least the minimum amount due every billing cycle is crucial. Failing to do so can lower your credit score and lead to penalty APRs. Stay on top of your payments to avoid headaches down the road.
For the fastest, most convenient experience, keep the Macy’s billing department number handy and pay your bill with just a quick phone call. In just a few minutes each month, you can knock out your payment and maintain good financial standing.
How To Make a Macy’s Credit Card Payment by Mail
Although it might not be the fastest option, you can also make your credit card payment by sending the tear-off payment coupon included with your billing statement and a check or money order to the appropriate address:
| Card Type | Card Address |
|---|---|
| Macy’s Credit Card | Macy’s Credit Card Payments P.O. Box 9001094 Louisville, KY 40290-1094 |
| Macy’s American Express® Card | Macy’s American Express Account Payments P.O. Box 9001108 Louisville, KY 40290-1108 |
| Express payments for Macy’s Credit Card or Macy’s American Express® Card | Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Bldg. 9, Suite 910 Louisville, KY 40213 |
How To Make a Macy’s Credit Card Payment Online
To make an online payment for your Macy’s store credit card or Macy’s American Express® credit card, you’ll need to create an account first:
- Go to Macy’s online account page.
- Select “Create Account.”
- Provide your name, email address, password and birthday, then click “Create Account.”
Once you’ve set up your account, here’s how to make a payment:
- Go to Macy’s online account page and sign in with your email address and password.
- Select “Make a Payment.”
- Follow the prompts to select the amount you want to pay, the date you want to pay and the authorized account you are paying from. Note that you cannot use a debit card for making a payment.
- Confirm and submit your payment. It may take up to three days for your account balance to reflect your payment.
How To Pay Macy’S Credit Card Online
FAQ
How to pay Macy’s bill by phone?
What is the 800 number for Macy’s credit card?
What is the phone number to Macy’s customer service?
How do I activate my Macy’s credit card over the phone?
How do I pay my Macy’s Bill?
Macy’s Overnight Delivery/Express Payments Macy’s Card and Macy’s American Express Card 6716 Grade Lane Bldg. 9, Suite 910 Louisville, KY 40213 IN STORE Use cash, check, debit card or money order to pay your bill at any Macy’s store. FIND A STORE Statement requests and other credit card related information Contact us at 1-888-257-6757 (TTY: 711)
Can I pay my Macy’s credit card bill by phone?
Yes, you can pay your Macy’s Credit Card bill by phone. To make your Macy’s Credit Card payment over the phone, call 1-888-257-6757 and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes. Call Macy’s at 1-888-257-6757.
How do I contact Macy’s credit card customer service?
You can reach Macy’s Credit Card customer service either through their online chat or over the phone at (888) 257-6757. For hearing impaired, you can use the Telecommunications Relay Services to contact Macy’s Credit Card customer service by dialing 711.
How do I pay with a Macy’s card?
no cash or cards required. 1. Download the Macy’s app Create An Account. 2. Add your Macy’s Card to your Wallet You’ll find it in the toolbar at the bottom of your screen. 3. Register for Macy’s Pay Follow the prompts to confirm your card security code (CVV) — you’ll only need to do this step once! 4. Pay with your single-use