Paying Your Municipal Bill Online: Simple, Secure, Convenient

As a resident relying on vital municipal services like water, sewer trash utilities and more, I always make sure to pay my municipal bill promptly each month. With easy online payment options now available from many cities and towns, paying your municipal bill securely online is quick and convenient.

Benefits of Paying Municipal Bills Online

There are many good reasons to pay your city or town’s bills online through their payment portal:

  • It’s fast – Make secure payments in just minutes 24/7

  • It’s easy – Avoid mailing checks or visiting municipal offices.

  • It’s secure – Your sensitive financial data is protected

  • It’s convenient – Pay anywhere with an internet connection.

  • It’s environmentally friendly – Go paperless and save trees.

  • It’s efficient – View statements and payment history in one place.

  • It prevents late fees – Schedule auto payments to always pay on time.

  • It saves money – Avoid late fees, stamps, gas for driving to municipal offices.

With so many benefits, it’s easy to see why paying municipal bills online makes life easier.

How To Pay Municipal Bills Online

Many cities and towns now offer online bill pay through third-party services like InvoiceCloud and Municipal Online Payments. Here are some tips for paying online:

  • Visit your city/town’s website – There will be a link or page for online bill pay. Many use branded portals like “Town Name Payments” for easy access.

  • Create an account – Provide your contact information and account numbers to register for the first time.

  • Pick a payment method – Securely store a credit card, debit card or bank account for payments.

  • Schedule automatic payments – Set up recurring payments to have your bill paid automatically each month.

  • Check payment history – View past statements and payments for easy record keeping.

  • Update account information – Keep your email, phone number, address and payment method current.

Online Payment Options From Municipal Providers

Many cities, towns, counties and utilities use online payment services like:

  • InvoiceCloud – Used by municipalities nationwide for secure online bill pay. Offers autopay, text notifications and account management.

  • Municipal Online Payments – Provides online billing and payment for over 1,500 municipalities. Features paperless billing and scheduled payments.

  • Paymentus – Processes payments for local governments and utilities in all 50 states. Includes account dashboard and payment history.

Check your city, town or municipal provider’s website for details on their specific online payment system. Look for the online bill pay link.

What Bills Can I Pay Online?

The types of municipal bills you can pay online may include:

  • Water and sewer
  • Gas and electric
  • Trash and recycling
  • Local taxes
  • Traffic and parking tickets
  • License and permit fees
  • Park and recreation fees
  • Pet licenses
  • Property taxes
  • Tolls and transportation fees

Check with your specific city or municipality to see what bills are available online. Their bill pay website will outline all payment options.

Advantages of Recurring Automatic Payments

Setting up recurring automatic payments through your municipal online payment portal provides added convenience and peace of mind:

  • Your bill is paid on time automatically each month

  • Avoid late fees caused by forgetting a due date

  • One less bill to keep track of manually

  • Consistent on-time payment helps build an excellent credit history

  • Available 24/7 even when municipal offices are closed

  • Can modify, pause or cancel scheduled payments anytime

Automating payments is easy during online account setup and prevents the stress of remembering due dates every month.

Tips for Easy Online Bill Pay

Follow these tips for smooth online municipal bill payment:

  • Have your account number handy to log in or set up your account.

  • Schedule recurring payments 1-2 days before the due date in case of processing delays.

  • Enter payment details completely and accurately to avoid rejections.

  • Save payment confirmation numbers to track payments.

  • Notify the municipal provider if your financial or contact information changes.

  • Monitor your payment portal account regularly for upcoming due dates.

  • Contact municipal customer service if you have any payment issues or questions.

Avoid Late Fees, Save Time and Money

Paying municipal bills through online payment portals prevents late fees, saves postage costs and time spent on paper billing. You have the convenience of paying from home in minutes 24/7. By automating payments, you can set it and forget it without worrying about due dates. Online municipal bill pay gives you secure, reliable service at your fingertips. Simplify your life – go digital with municipal payments.

Municipal Light & Water Department – Services

Municipal Light & Water is responsible for providing customer service for electric, water and sewer customers. The customer service personnel are available to answer questions customers have regarding their utility bills and to process orders for transfer of service for utility customers that are moving.

To provide this service, Municipal Light & Water has on staff meter readers who read the customer’s electric and water meters, a clerical staff for verifying and rendering utility bills and processing utility payments. As a convenience to our customers, utility bills sent from our office include a return self addressed envelope for customers to use if paying by mail. These envelopes require no addressing. Customers can either mail their payments to P.O. Box 490 or drop them off at the office located at 201 West 3rd Street (corner of 3rd and Vine). Our office is staffed from 8 AM to 5 PM Monday through Friday. Customers arriving after normal business hours can use the night depository. We provide a drive-through service window for your convenience and we have online bill paying at eCare. For customers who need to reach us in case of emergency or after hours, our phones are answered 24 hours a day. We also offer a budget billing program, an automatic bank withdrawal or payment by credit card. If you would like to take advantage of either of these programs, please call our Customer service personnel at (308) 535-6740.

Peak Usage Billable Hours

By curtailing electric usage, the City of North Platte can help Nebraska Public Power District use our energy resources wisely. With curtailment we help reduce the need to buy power on the open market, postpone the building of new power plants, and do our part in keeping electric rates low.

North Platte’s peak conditions for the winter season (October through May) are during subzero temperatures with wind chills, from 8 through 10 am and 6 through 10 pm. Billable hours from Nebraska Public Power District to City of North Platte are 8 am thru 10 pm, Monday thru Saturday.

North Platte’s summer peak conditions (June through September) revolve around air conditioning, water usage and daily billable hours. Historically, peak usage hours are from 3 through 8 pm, when temperatures reach 95 degrees and higher. Summer billable hours are administered daily by Nebraska Public Power District to the City of North Platte, Sunday through Saturday.

Pay Water and Sewer bills online

How do I pay my municipal bills online?

City Hall Systems has partnered with your municipality to offer a quick and convenient method to view and pay their municipal bills. Please consider taking full advantage of the payment and billing features by creating your own Personal Account. Online bill payment can be made by using your credit or debit card, or electronic check.

How do I make a municipal utility payment?

Your Municipal Utility Payment may be made through the Water Department’s Check-Free Payment, your personal check, cash, money order, credit card or debit card. To conveniently make online payments at any time, visit our Self-Service Portal. Payments may also be dropped off 24/7 via the drop box that is located at 3050 5th Ave.

Is there a fee to pay my bill online?

There are user convenience fees associated with paying your bill using a debit or credit card. There is no charge for payment by e-check, the Finance Department has eliminated the $ 1.05 online transaction fee. When the transaction is complete, you will receive a “payment confirmation” email from the processing company.

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