How to Pay Your Cox Business Bill Online

Running a business relies on having robust, reliable services in place. That includes things like fast internet, crystal clear business phone service, TV packages and more from Cox Business. But accessing all those necessary services means you’ve got a Cox Business bill to pay each month.

When your statement comes due, you’ve got different options like mailing a check, paying over the phone, at a retail location, or fastest of all – paying online through your Cox Business MyAccount portal.

In this complete guide, we’ll explain the easiest ways to pay your Cox Business bill online using MyAccount. Let’s dive in!

Benefits of Paying Your Cox Business Bill Online

While Cox does accept bill payments by phone mail or in person paying online through MyAccount offers important advantages

It’s fast – Online payments credit to your account almost instantly.
Avoid late fees – Online payments process quickly, so you avoid late payment penalties.
Payment history – Your MyAccount stores 18 months of payment history for your records.
AutoPay: Set up your bank account or credit card to make regular payments.
Paperless billing – Reduce clutter by going paperless and accessing statements digitally.
Email reminders – Get bill ready and payment confirmations via email.
It’s free – No fees for paying online through MyAccount.
Secure – MyAccount uses encryption and security measures to protect your data.

Paying your Cox Business bill online just simplifies the process each month. But how do you actually pay online? Follow the step-by-step guide below.

Step-by-Step Guide to Paying Your Cox Business Bill Online

Paying your monthly Cox Business bill through the MyAccount portal only takes a few minutes. Follow these steps:

Step 1) Login to MyAccount

Start by going to coxbusiness.com and clicking “MyAccount” at the top. This takes you to the login page.

If you don’t already have a MyAccount, you’ll need to register with your Cox Business account number.

Once logged in, you’ll see your account balance and due date.

Step 2) Select Payment Method

Under “Pay Bill” choose whether you want to pay by credit/debit card, checking account, AutoPay, or pay immediately with previous payment method on file.

For credit/debit cards and checking accounts, have your account number and routing number ready.

Step 3) Enter Payment Details

On the payment page, first confirm it’s your Cox Business account number.

Next enter:

Payment amount – Your total due auto-populates, but you can change this.
Credit/debit card number or checking account details
Billing address

Carefully review payment details before submitting to avoid errors.

Step 4) Submit Payment

Once all information looks correct, complete payment by clicking “Submit.”

You’ll see a confirmation page and receive an email with your payment details. Payments typically process immediately from your account.

And you just successfully paid your Cox Business bill online!

Other Ways to Pay Your Cox Business Bill

Along with MyAccount online payments, Cox also allows you to pay your business bill by:

AutoPay – Set up monthly recurring automatic payments from your credit card or bank account.
By phone – Call the automated pay by phone line at the number listed on your Cox bill 24/7.
In person – Visit an authorized Cox retail location or payment center to pay by cash, check or card.
By mail – Detach payment stub from your bill and mail with check or money order to Cox payment address.
Text – Text “Live Agent” to 36009 and follow prompts to pay via text messaging.

No matter which option you use, be sure your payment arrives by the due date to avoid late fees. Paying online through MyAccount is the quickest and most convenient way to pay each month.

Avoid Service Interruption – Pay On Time

It’s crucial to pay your Cox Business bill in full and on time each month. If payment is late, here is the typical service interruption timeline:

Bill issued – Statement is sent with a due date around 15-20 days away.
Late notice – If unpaid by due date, a late fee is added to your account.
Disconnection notice – About 1 week after due date, a disconnection notice is sent if balance remains unpaid.
Service interrupted – Around 5 days after receiving disconnection notice, services will be interrupted for non-payment.

Avoid the major headache of having your business’ internet, TV or phone shut off by simply paying on time. Sign up for AutoPay or implement an internal process to ensure bills get paid by the due date.

How to Restore Service After Disconnection

If your Cox Business services were interrupted, take the following steps:

Pay the full past due balance plus any late payment fees.
Pay a reconnection fee if it’s during regular hours, or a higher after-hours reconnection fee evenings and weekends.
Go into a Cox retail store with your account number and receipt showing past due balance was paid.
Wait 1 business day for services to be scheduled for reconnection after paying balance and fees.

To avoid business disruptions from disconnected services, communicate with Cox about any payment issues before your account becomes past due. Setup payment arrangements if needed, register for AutoPay, or consider applying for the Cox Business Relief Program if eligible.

Use MyAccount to Manage Your Cox Business Account

In addition to making bill payments, the MyAccount online portal lets you:

Check service status or open support tickets
View account details and billing history
Update business information and account settings
Set up automatic payments
Paperless billing management
24/7 live chat with support

MyAccount puts control over your Cox Business services right at your fingertips anytime.

Get Help Paying Your Cox Business Bill

If you’re struggling to pay your monthly Cox Business bill on time, consider these options for assistance:

Payment arrangements – Discuss a payment plan with Cox to pay past due balance over time.
Cox Business Relief Program – Offers bill credits to eligible small businesses impacted by COVID-19.
Downgrade services – Remove services temporarily you aren’t using currently to lower bill.
Review billing – Verify all charges on your bill are accurate and you have optimal service speeds.
Business resources – Check if your business qualifies for financial aid programs like SBA loans that could assist with bills.

Don’t let a growing past due balance put your business services at risk. Contact Cox Business support right away if you anticipate difficulty paying your bill on time so they can help find solutions before an interruption occurs.

Managing payments for an entire business can get complicated. Simplify things by paying your Cox Business bill online through the MyAccount portal each month. And leverage MyAccount’s many features to have full visibility and control over your services.

How to Pay Your Cox Bill Online

Can I make a one-time payment on my Cox Business account?

In MyAccount you have the ability to make a one-time payment on your Cox Business account. The following options are available when making a payment in MyAccount online or in the app. If accessing MyAccount via Then the available options are If a payment is past due, then only today’s date is available for scheduling a payment.

What payment methods does Cox Business offer?

Cox Business offers the following bill payment methods. EasyPay is a recurring payment program that allows you to pay your Cox bill automatically monthly using a bank account, credit card, or debit card. Your bill is paid on the day of the month that makes the most sense for your business.

How do I make a payment on my Cox account?

Oliver, Cox’s virtual assistant, makes it easy to make a payment on your account. To initiate a chat with Oliver, from the Contact Us page, click the Chat Now button. Enter pay bill in the chat window and follow the prompts to make a payment. To make a payment by text message, text Live Agent to 36009 and follow the prompts as instructed.

How do I pay a Cox customer service phone number?

To pay by text message, text Live Agent to 36009 and follow the prompts as instructed. With Cox Automated Phone payment options, make a payment by phone with your bank account, credit card, debit card, or previous method of payment 24/7 without a fee. The phone number can be found at the bottom of the Contact Us page under Call Support.