How To Pay Your Northport Water Bill Online: A Step-By-Step Guide

Paying your water bill is a necessity for all residents of Northport, AL. While you can pay in-person or by mail, the easiest way is to pay your Northport water bill online. This comprehensive guide will walk you through the entire process of setting up an online account, making a payment, checking your balance, and more.

Why Pay Your Water Bill Online?

Paying your Northport water bill online with the city’s portal has many advantages

• Convenience – Pay anytime anywhere with an internet connection. No need to go downtown or wait in line.

• Speed – Payments post to your account immediately in real-time. No waiting for the mail.

• Payment History – View past bills and payment dates all in one place. Helpful for budgeting.

• Account Management – Update account and contact info. View usage graphs. Manage multiple accounts.

• Security – Secure payment processing protects your information.

• Cost Savings – Avoid late fees by paying on time without the mail delays.

• Environment – Go paperless and save trees by not receiving paper bills.

Paying online is the best way to stay on top of your water bill. Now let’s go through the step-by-step process.

Step 1: Register for an Online Account

First, you’ll need to register for an online account on the Northport customer portal. Here’s how:

1. Go to nport.payub.com/Login and click “Register” below the login fields.

2. Enter your account number, email address, and create a password.

3. Agree to the terms and conditions.

4. Check your email for a confirmation link to activate your account.

Once registered, you can now login anytime to manage your water account online.

Step 2: Login to the Customer Portal

To login, go to nport.payub.com/Login and enter your email and password.

If you forgot your password, use the “Forgot Password” link to reset it.

Step 3: Make a Payment

Once logged in, you’ll see your account dashboard. To make a payment:

1. Click “Pay Bill” or “Quick Pay”

2. Enter your payment amount and select a payment method.

3. Click Submit to complete the payment.

The payment will instantly post to your account. It’s that easy!

Payment Methods

You can pay by credit/debit card or eCheck right from your account.

Saved payment methods will be stored securely in your account for future use.

Auto-Pay

For ultimate convenience, you can enroll in auto-pay to have your bill paid automatically each month. Just set it up once and then you’re done.

To start, click “Auto-Pay” from the left menu. Pick your payment method, date, and enrollment length. Review and submit to complete auto-pay setup.

Step 4: Account Management

Your online account allows you full control to manage your water bill. Here are some key features:

• Update account information – Keep your mailing address, email, phone number and other account details up-to-date.

• View past bills – See previous statements, charges, payments, and water usage. Download PDFs of bills if needed.

• Usage tracking – View graphs of your monthly and daily water consumption. Spot high usage patterns.

• Notifications – Opt in to get emails for reminders, past due notifications, payment confirmations, and other alerts.

• Multi-account access – Add multiple water accounts to your profile for consolidated bill management.

Step 5: Get Account Help

If you need any help with your online account, Northport’s customer service team is available:

• Phone – Call 205-339-7000 during business hours for assistance.

• Email – Email any questions to [email protected].

• Chat – Start a live chat from your account dashboard.

• FAQs – Answers to common questions can be found at northportwater.com/faq.

The friendly customer service team is happy to answer any billing or account questions you may have.

Recap of the 5 Steps

Let’s recap the key steps covered to pay your Northport water bill online:

1. Register for an account on the customer portal.

2. Login using your email and password credentials.

3. Make a payment via credit/debit card or eCheck.

4. Manage account details, view history, set up autopay.

5. Contact customer support if help is needed.

Paying your Northport water bill online is the most convenient, secure way to stay on top of your payments. Following this guide, you now have all the information needed to register your account, make payments, set up autopay, track usage, manage account details, and get billing help.

Pay online to avoid late fees, go paperless, and simplify your life. With the customer portal, you can take control of your water account management in just minutes a month. Ditch the paper bills and pay online to save time and money!