Convenience and Control: Paying Your Vectren Bill Online

Juggling bills each month can be tedious and time-consuming. But paying your Vectren energy bill doesn’t have to be a hassle. Vectren offers an easy-to-use online account management system that allows customers to pay bills, monitor usage and more – all with just a few clicks. Read on to learn how paying your Vectren bill online provides convenience, flexibility and account control.

Access Your Account from Anywhere

Vectren allows customers to manage accounts and make payments 24/7 through an online member portal. All you need is internet access and you can log in to view your account dashboard, check your current balance, see payment history and make a payment.

This means you can pay your Vectren bill whenever and wherever is most convenient for you – at home on your computer, on your lunch break at work, or even on your smartphone while out running errands. The online portal offers complete flexibility and accessibility.

Vectren also has a mobile app available for iOS and Android devices allowing you to monitor your account and make payments on the go. No more waiting until you’re at your desktop – mobile access makes bill paying easy even for busy customers.

Payment Options Offer Flexibility

Vectren provides multiple payment options through the online member portal and mobile app, so customers can pay their bill using the method that works best for them

• Bank account payments – Link your checking or savings account to securely withdraw payments.

• Credit/debit card payments – Visa, Mastercard, Discover and American Express cards are accepted.

• Mobile payments – Use your smartphone to pay via Apple Pay, Google Pay or Samsung Pay.

• Automatic payments – Set up recurring payments from your bank account or credit card.

• Mail-in payments – Send a check or money order if you prefer paying by paper.

With various payment methods to choose from, paying your monthly Vectren bill can easily fit within your preferred payment process.

Manage Payment Settings and Alerts

By creating an online Vectren account, you gain access to convenient account management tools for added control. Within the member portal, you can:

• Update your payment method information
• View 12 months of payment history
• Sign up for paperless billing
• Set up automatic payments
• Establish usage threshold alerts

Threshold alerts notify you by email or text when your energy usage exceeds a level you pre-set so you can adjust usage before your next bill. It’s an easy way to monitor costs and avoid surprises.

Security Keeps Your Data Safe

We know security is a top priority when providing financial information online. Vectren utilizes advanced encryption, firewalls, multi-factor authentication and other measures to keep your account and payment data safe, including:

• 256-bit SSL encryption for data protection
• Secure HTTPS protocol for transmitting data
• Password protection and automatic logout
• No storage of full credit card numbers

You can trust that Vectren utilizes industry-best practices to secure your information and payments within the online member portal and mobile app.

Get Started in Just Minutes

Ready to start enjoying the convenience of paying your Vectren bill online? Registration is quick and easy:

1. Visit Vectren.com and click “Register” at the top right.

2. Enter your Vectren account number and security code shown on your latest bill.

3. Create a username and password.

4. Provide your contact information and accept the terms and conditions.

5. Click the confirmation link sent to your email to verify.

6. Start managing your Vectren account online!

Be sure to download the Vectren mobile app to enjoy access on the go.

Paying your energy bill doesn’t need to be a time-consuming hassle each month. Pay online using Vectren’s secure member portal or mobile app and take control of your account. Monitor your usage, set up automatic payments, receive alerts and more – all with just a few taps whenever and wherever is convenient for you. Simplify bill paying so you can focus on the things that matter most.