A Complete Guide to Paying Your NorthWestern Energy Bill Online

As a NorthWestern Energy customer, you know paying your monthly natural gas or electric bill is an essential responsibility. But trekking to the post office or writing checks can feel like a chore. NorthWestern Energy makes managing your account quick and easy by offering online bill payment. This comprehensive guide will walk you through the process step-by-step.

Why Pay Online?

Paying your NorthWestern Energy utility bill digitally provides these key benefits:

  • It’s fast – once logged in, making a payment takes just seconds. Much faster than mailing a check.

  • Available 24/7 – pay your bill anytime, day or night, with the online portal

  • Stay organized – payment history and billing statements are stored in your account.

  • Schedule payments – pick the ideal date each month for your bill to be paid

  • Save money – avoid fees for postage stamps, paper checks, money orders, etc.

  • Increase security – encryption keeps your personal and payment data safe

With perks like these, it’s easy to see why paying online is the best way to manage your NorthWestern Energy account. Read on to learn how.

Step 1: Register for an Online Account

If you’ve never paid your NorthWestern Energy bill online before, you’ll first need to register for a digital account:

  • Go to myaccount.northwesternenergy.com

  • Click “Sign Up” below the login fields

  • Enter your account number, email, phone number, and create a password

  • Agree to the terms of use and click “Submit Registration”

  • Check your email to confirm and activate your new account

Once confirmed, you’ll be ready to start paying your NorthWestern Energy bill online!

Step 2: Log In to Your Account

To sign in and access your NorthWestern Energy account:

Step 3: Select Your Payment Method

In your account, you can choose how to pay your NorthWestern Energy bill:

  • Bank account – free payments directly from your checking or savings

  • Credit/debit card – Visa, Mastercard, etc. for a $2.75 fee per transaction

  • Auto-pay – set up recurring automatic payments each month

Bank account and auto-pay are the most convenient options. Pick whichever method best suits your needs.

Step 4: Enter Your Payment Details

On the payment page, fill in the info for your selected payment method:

  • For bank accounts, input your account number and routing number

  • For credit/debit cards, enter your card number, expiration date, and CVV code

  • For auto-pay, select your payment date and source account

  • Double check all details match your statements to avoid problems

  • Enter the payment amount, or choose to pay your balance in full

Step 5: Review and Submit Payment

With all your payment information entered correctly:

  • Carefully review the details to confirm they are accurate

  • Click “Submit Payment” to complete the transaction

  • The final screen will display your confirmation number and payment receipt

And that’s all there is to it! Paying your NorthWestern Energy bill online is quick, easy, and secure.

Tips for Avoiding Payment Issues

To ensure smooth online bill payments to NorthWestern Energy, keep these tips in mind:

  • Update your payment method details if your credit card or bank account changes

  • Schedule payments several days before your due date in case of delays

  • Contact NorthWestern if your payment won’t process correctly online

  • Sign up for paperless billing and auto-pay to simplify the process

  • Use your NorthWestern account to view payment history or request billing statements

Don’t hesitate to call NorthWestern Customer Service if any problems come up when managing your account online.

Paying your monthly natural gas and electric bills is an essential responsibility as a NorthWestern Energy customer. But the utility’s convenient online payment options make it easy and painless to pay from home in just minutes. Follow this guide to enjoy the simplicity and perks of paying your NorthWestern Energy bill digitally!

Pay Northwestern Energy Bill

How is your Budget Billing amount calculated?

Your budget billing amount is calculated using your average annual bill amount base upon your past 12 months of usage and current rates.

Well review your account at least twice a year to prevent a large overpayment or underpayment from accumulating. Your payment amount may increase or decrease based on your usage patterns and/or rates currently in effect.

Log in to My Energy Account

If you are worried about your ability to pay your NorthWestern Energy bill, contact us right away.

There are payment assistance programs available that may be able to help.

We also offer Budget Billing, which allows your NorthWestern Energy bill to be the same amount each month, year round.

We can also explore a payment arrangement if your account qualifies.

  • Log in to your My Energy Account for payment and billing program information.
  • Or call our Customer Service Team at 800-245-6977 to discuss additional options

Bill pay options from NorthWestern Energy

FAQ

Can I pay my NorthWestern Energy bill with a credit card?

Make a one-time payment instantly online for free with your checking or savings account or with a credit or debit card for a $2.75 processing fee.

What is the phone number for NorthWestern Energy Livingston Montana?

We offer many ways to connect with us: Call us at 888-467-2669 in Montana or 800-245-6977 in South Dakota/Nebraska.

Where is NorthWestern Energy located?

NorthWestern Energy Group, Inc. is a utility company that serves South Dakota, Nebraska, and Montana that is based in Sioux Falls. As of 2019, the company serves approximately 718,000 customers.

What payment options does NorthWestern Energy offer?

As a NorthWestern Energy customer, you have several payment options. We’re certain one will be convenient for you. Our EZ Pay program is designed to save you time by having your NorthWestern Energy monthly payment automatically withdrawn from your checking or savings account on the due date of your bill.

How do I pay my NorthWestern Energy Bill?

We offer many convenient and secure ways to pay your bill. As a NorthWestern Energy customer, you have several payment options. Choose the option that is best for you! Make a one-time payment instantly online for free with your checking or savings account or with a credit or debit card for a $2.75 processing fee. No registration required.

What is NorthWestern Energy autopay?

This AutoPay program is designed to save you time by having your NorthWestern Energy monthly payment automatically charged to your credit/debit card (processing fee applies) on the due date of your bill. You will still receive a monthly bill statement and have time to review it, but you will not have to write a check and mail it.

How do I Manage my NorthWestern Energy account?

Take control of your NorthWestern Energy account by registering for an online My Energy Account. You can track your electric and/or natural gas use, sign up for paperless billing, register for Auto Pay, make a one-time payment and report a power outage. You can even start, stop or transfer service if needed. Signing up is easy.

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