A Comprehensive Guide to Paying Your Novant Health Bill

Dealing with medical bills can be confusing and stressful As a patient of Novant Health, you have a few different options to pay your bill conveniently online or by phone In this comprehensive guide, I’ll walk through the various ways to pay your Novant Health medical bill, manage your account, and avoid any late fees.

Ways to Pay Your Novant Health Bill

Here are the main methods to pay your Novant Health bill

• Online – Pay by credit/debit card through the Novant Health patient portal
• By Phone – Call the automated pay-by-phone line
• In Person – Pay at a Novant Health facility with cash, check or card
• By Mail – Send a check or money order to the billing address

I personally find paying online through my Novant Health account the most convenient way. But you can choose the option that best fits your needs.

Pay Online Through Novant Health Patient Portal

The easiest way to pay your Novant Health bill is through the online patient portal. Here’s how it works:

1. Go to pay.novanthealth.org and enter your 12-digit account number or date of birth. This logs you into your account.

2. Select the amount you want to pay. You can pay the total balance, minimum amount due, or a custom amount.

3. Enter your credit or debit card information and complete the payment.

Paying online is fast, secure, and lets you view your full account balance and billing activity. You’ll receive an emailed receipt after paying online.

Pay by Phone

You can also pay your Novant Health bill easily over the phone using their automated pay-by-phone line.

To pay by phone:

1. Call the billing department at 1-877-735-5368.

2. Follow the prompts to enter your Novant Health account number.

3. Enter the payment amount and your credit/debit card details.

I like using the pay-by-phone option when I’m on the go or don’t have time to log into my account online. It only takes a couple minutes to complete the payment steps.

Pay In Person

To pay your Novant Health bill with cash, check, or credit card, you can visit any Novant Health facility or imaging center.

Make your payment at the registration desk or billing office. Be sure to have your account number or billing statement with you.

Paying in person allows you to talk directly with a billing representative if you have any account questions. Just know locations have limited business hours.

Pay by Mail

You can send a check or money order for your Novant Health bill payment to:

Novant Health
Attn: Cashiering
2085 Frontis Plaza Blvd
Winston Salem, NC 27103

Please allow 7-10 business days for mailed payments to reach the billing office and get applied to your account. Include your account number on the check or money order.

I only pay by mail if I’m sending out several bills that day and can include Novant Health in the stack. But paying online is typically faster.

Manage Your Novant Health Account

In addition to making payments, you can also view billing statements, account activity, and manage payment methods through your Novant Health online account portal.

To access your account online:

1. Go to pay.novanthealth.org

2. Log in with your account number and date of birth.

3. The dashboard shows your account balance, recent bills and payments.

4. Use the menu to view full statements, set up recurring payments, update insurance, and more.

Having access to statements and account details online makes managing your Novant Health billing much easier. I recommend signing up for an online account.

Avoid Late Fees

Novant Health bills are due 30 days after the statement date. If you don’t pay the minimum amount due after 30 days, a $20 late fee will be added to your account.

Here are some tips to avoid late fees on your Novant Health bill:

• Set up automatic payments from your bank account to pay the minimum each month.
• Sign up for paperless billing to get reminders by email when your bill is ready.
• Mark your calendar with the bill due date each month as a reminder.
• Pay online early in the billing cycle to ensure on-time payment.

Getting hit with late fees makes an already expensive medical bill even larger. Setting payment reminders helps prevent those unnecessary charges.

Financial Assistance Options

If you’re struggling to pay your Novant Health medical bills, you may qualify for financial assistance.

Novant Health offers both uninsured discounts and income-based assistance programs. Some options include:

• Uninsured discounts – Receive a 30% discount if you pay your bill promptly and don’t have insurance.

• Charity care program – Patients below 200% of the federal poverty level may have bills reduced or eliminated.

• Payment plans – Novant Health offers interest-free payment plans for extended repayment.

• Hardship assistance – Financial help may be available in cases of medical hardship.

Don’t ignore bills or let them go to collections without first checking if you qualify for Novant Health financial assistance programs. These can make your medical bills more affordable.

Avoiding Medical Bill Surprises

One way to avoid getting hit with expensive medical bills is to understand your coverage and out-of-pocket costs before receiving care.

• Check your insurance – Know which providers, facilities, and services are covered before your appointment.

• Ask about costs – Request an estimate of what you’ll owe for any procedures or tests.

• Meet deductibles first – Paying down deductibles early in the year reduces your out-of-pocket portion.

• Compare bill charges – Confirm billing codes match the care received and rates are accurate.

Being proactive reduces the chances of incorrect or unexpected charges on your Novant Health bills. It pays to be informed upfront.

Summary of Paying Novant Health Bills

As you can see, Novant Health offers flexible options to pay your medical bills conveniently online, by phone, by mail or in person.

Sign up for the online portal to easily manage payments, view statements, and avoid late fees. And contact their billing department right away if you anticipate any issues paying your bill on time.

Navigating medical bills can be confusing, but Novant Health’s billing process is straightforward. Know your account balance, due dates, and payment options to keep your billing managed smoothly.