Paying your PECO energy bill on time each month is important to avoid late fees and potential service interruption. While PECO offers convenient online and phone payment options some customers may prefer handling their bill payment in person. This article will explain how to pay your PECO bill in person at an authorized payment location or customer service center.
Locating In-Person PECO Bill Payment Sites
PECO has over 130 authorized walk-in payment locations across their service area in Pennsylvania. These are third party retail sites that accept cash check, or debit/credit card payment of PECO bills. No additional fees apply when paying at these locations.
To find authorized PECO bill pay agents near you:
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Visit the PECO website and enter your ZIP code in the payment locator tool.
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Or call PECO customer service at 1-800-494-4000 and request nearby in-person payment sites.
Some major retailers that accept PECO bill payments include:
- 7-Eleven
- Dollar Tree
- CVS Pharmacy
- Walmart
- Kroger
These sites allow fast, convenient payment of your PECO bill in your neighborhood. Payments post to your account right away when paying in-person.
Paying at PECO Customer Service Centers
In addition to third party retail locations, PECO operates customer service centers that accept payments. Centers are located throughout their service area in:
- Philadelphia
- Chester
- Bucks
- Delaware
- Montgomery counties
At PECO customer service centers, you can pay your bill with:
- Cash
- Check
- Money order
Your payment will be immediately applied to your account. Locate your closest PECO customer service center on their website or by calling.
What to Bring to Pay PECO Bill In-Person
To pay your PECO energy bill at an authorized payment location or customer service center, make sure to bring:
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Your most recent PECO bill – This has your account number needed for payment processing.
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Cash, check, or card – Know the payment methods accepted at your chosen pay site. Checks should be made payable to PECO.
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Photo ID – Some sites may ask for a valid government-issued photo ID when paying in person with cash or check.
Having your bill and valid ID speeds up the in-person payment process. Avoid delays or issues paying your PECO utility bill by coming prepared with these items.
Benefits of In-Person PECO Bill Payment
While online and phone payments provide convenience, there are advantages to paying your PECO energy bill in person:
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Immediate posting – Payment applies right away to your account, preventing late fees.
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Personal assistance – Ask questions and get account help from an agent.
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Payment options – Pay with cash if needed.
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Seniors or those without bank accounts/cards can pay easily.
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Get payment receipts for records if desired.
For some PECO customers, the customer service aspect makes in-person payment preferable over digital options.
Paying the Same Day to Avoid Disconnection
If your PECO service is at risk of disconnection due to a past due balance, you can pay in person to restore service if needed. Payment locations and PECO service centers accept same day payments to stop disconnections.
However, it’s best to pay your bill early to avoid facing imminent service interruption. Don’t wait until your due date or shut off date to pay in person, as processing takes time.
Seek Assistance If Unable to Pay PECO Bill
Contact PECO immediately if unable to pay your bill in full by the due date. They offer payment assistance programs and plans to avoid disconnection.
Payment relief options if facing financial hardship include:
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Payment arrangements – Set up installments on large balances.
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Grants – Apply for hardship funds and grants.
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Bill discounts – Lower-income households can qualify for bill credits.
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Budget billing – Pay a fixed amount each month to stabilize costs.
PECO wants to keep your service active. Seek help early to avoid accruing late fees and disconnection.
Paying Your PECO Bill In-Person
Paying your PECO energy bill at an authorized in-person pay site provides human interaction and instant processing. Locate payment agents in your neighborhood or visit a PECO customer service center. Bring your bill and valid photo ID, and know the payment types accepted. Pay in person to post your payment right away and get personal account assistance. But pay early to avoid late fees or disconnection.
Does the PECO Have Payment Plan Options?
PECO offers several ways to pay your electricity bills. These include debit card payments, credit card payments, bank drafts, in-person payments, payments via mail, and phone payments.
Additionally, they provide two different payment options for each customer to choose from:
- Budget Billing â You can extend your bill due dates up to a period based on your financial capacity and payment history.
- Payment Assistance â You can choose from several assistance programs to help pay your energy bills. These include the Low Income Home Energy Assistance Program (LIHEAP), the Customer Assistance and Referral Evaluation Program (CARES), and the charitable Matching Energy Assistance fund.
Furthermore, PECO offers several financial assistance options to customers undergoing financial hardship. The PECO Gift of Energy program lets existing customers pay the bill of a low-income household thats unable to make payments on their energy bills. Â
General Payment Information for PECO Users
Residential and commercial customers in Pennsylvania can purchase a deregulated electricity and natural gas plan from one of the several energy companies in that region. Their selected suppliers will then work with PECO to maintain energy efficiency and prevent interruptions in the energy service delivery.
The current Price to Compare (default supply price) for the PECO electric and natural gas utilities is currently $0.645 per kWh for electricity supply and $0.405 per therm for natural gas. In case you choose one of the competitive energy companies in the area, you may receive better offers, competitive pricing, high safety standards, and reliable delivery. However, there is no guarantee that you will save money on the total energy costs for the utility, or experience an overall bill decrease.
PECO Combats People Using Everyday Items To Steal Power
FAQ
Where can I pay my Philadelphia electric bill?
How to pay PECO bill over the phone?
How much is the credit card fee at PECO?
Can I pay my PECO bill at a walk-in payment location?
If you plan to pay your PECO bill at a walk-in payment location, please call the location ahead of time to confirm their hours of operation. For your convenience, you can pay your PECO bill at many authorized payment locations across our service territory. To find a location near you, please enter your Zip Code below. Service fees will apply.
Where can I pay my Pepco Bill?
Your safety is our top priority. If you choose to pay at a walk-in payment location, please call the location ahead of time to confirm their hours of operation. For your convenience, you can pay your Pepco bill at many authorized payment locations across our service territory. To find a location near you, please enter your Zip Code below.
How much does online PECO Bill Pay cost?
Note that online PECO bill pay has a service fee of $2.35 per payment. As your Philadelphia electric company, PECO is your electricity provider but you have the ability to choose your electricity supplier. You can do this through PA Power Switch.
How do I set up a PECO Energy account online?
To set up your online account, you need to register online on the PECO Energy Company website. Follow these steps to set up your account: Open the link in a safe browser and click on the ‘Residential and Business’ user registration option. Enter your current PECO Energy account number, which is found on the top-right of the bill.