A Step-by-Step Guide to Paying Your Questar Gas Bill

Having reliable and affordable natural gas service in your home or business is important. As a Questar Gas customer it’s your responsibility to pay your Questar gas bill on time each month. Failing to pay your bill by the due date can lead to late fees, disconnection of service and hassles getting reconnected.

Luckily Questar offers multiple easy and convenient ways to pay your monthly gas bill. This comprehensive guide will walk through the various methods to pay a Questar Gas bill online by phone, by mail, or in person.

Overview of Questar Bill Payment Options

Questar Gas customers have several options to pay their gas bill:

• Online through the account portal
• By calling the automated pay-by-phone line
• Mailing in a payment with a check or money order
• Dropping off payment at an authorized payment location
• Enrolling in automatic recurring payments

Online and phone payments provide 24/7 access and instant processing. Mailed payments take longer but don’t require an account. In-person payments allow cash payments.

Paying Your Questar Bill Online

The fastest and most convenient way for most customers to pay their Questar Gas bill is online through their account dashboard.

To pay your Questar bill online:

1. Go to www.questargas.com and click Sign In.

2. Enter your username and password and login.

3. From the menu, select Pay Bill.

4. Choose your payment amount and date.

5. Enter your payment details and submit.

Online payments through your Questar account are processed instantly, avoiding mailing delays. You can use checking/savings accounts or different credit/debit cards to pay online.

Paying Questar Bill By Phone

In addition to online payments, you can pay your Questar Gas bill over the phone using the automated pay-by-phone system.

To pay your Questar bill by phone:

1. Call 1-866-890-3788, Questar’s pay-by-phone number.

2. When prompted, enter your 10-digit Questar account number.

3. Follow the voice prompts to select your payment amount.

4. Provide your payment information like bank account or card details.

5. Receive payment confirmation over the phone.

Once you complete the pay-by-phone prompts, your payment will be processed right away.

Paying Questar Bill by Mail

If you prefer to mail in a check or money order for your Questar Gas bill, send your payment to:

Questar Gas
PO BoxBoxes 56007
Boston, MA 02205-6007

Be sure to include your 10-digit account number on the check or order and allow 7-10 days for mailed payments to post to your account. Pay attention to your bill due date when mailing payments to avoid late fees.

Pay Questar Bill In-Person

For those who want to pay their Questar Gas bill in cash or don’t want to mess with mailing in payments, you can drop off your payment at an authorized walk-in payment location.

Bring your paper bill or know your 10-digit account number. Payment locations like CheckFreePay, Kroger, Albertsons, and more allow in-person bill payment. Payments credit to your account right away.

Benefits of Paying Questar Bill Online

While Questar offers multiple payment options, paying your gas bill online provides many benefits:

• Fast processing – Online payments credit your account instantly.

• Accessibility – Pay your bill anytime, anywhere with an internet connection.

• Payment receipts – Get instant emailed confirmation of payment.

• Avoid late fees – Online payments avoid slow mail processing times.

• Payment history – Your online account stores your payment details.

• Card rewards – Earn points, miles, or cash back on gas bill payments.

• Eco-friendly – Go paperless and avoid mailing paper checks.

Potential Drawbacks to Consider

Paying Questar bills online does come with a couple minor drawbacks to consider:

• Account security – Take steps to keep your login and payment info secure.

• Technical issues – The website could temporarily be down for maintenance.

• Card fees – A small service fee applies to credit/debit card payments.

• No cash – Online payments don’t allow cash like in-person payments.

For most customers, the convenience and instant processing of online Questar bill payment outweighs these minor downsides.

Other Ways to Manage Your Questar Gas Bill

In addition to bill payment options, Questar offers programs to make managing your monthly gas bill easier:

• AutoPay – Set up automatic monthly payments from your bank account around your bill’s due date.

• Level Pay – Pay an even monthly amount based on your usage to help budget your bill payments.

• Extensions – Get extra time to pay your bill if you contact Questar before your due date.

• Payment arrangements – Set up a payment plan for overdue balances.

• Aid assistance – Those facing financial hardship may qualify for government and utility bill aid.

Get Support Paying Your Questar Bill

If you need help with your Questar account and bill payment options, contact customer support:

• Call 1-800-323-5517 available 24/7.

• Start a live chat through your online account during business hours.

• Email [email protected].

• Message @QuestarGas on Twitter.

Whether you prefer the convenience of online payments or mailing in checks, paying your monthly Questar Gas bill is quick and straightforward. Just be sure to pay the full amount by your due date, and consider enrolling in AutoPay or Level Pay to make bill management even simpler.