Having reliable and affordable garbage collection services is essential for every household. As a sanitation customer you want to ensure your sanitation bill is paid on time each month to avoid any service disruptions. Most cities offer multiple options to pay your sanitation bill conveniently.
In this article, we’ll walk through the various methods you can use to pay your sanitation bill Whether you prefer to pay online, by phone, in person or by mail, understanding the payment choices available will ensure on-time payment
Pay Online
For fast and simple payments, paying your sanitation bill online is often the best option. Most cities let you pay on their website by logging into your account.
To pay online, go to the sanitation payment portal for your city and either make an account or log in. You can then securely pay by debit card, credit card or electronic check.
Online payments typically post instantly, so it’s a great way to avoid late fees. Many cities also let you setup recurring payments or go paperless when paying online.
Pay Using the Mobile App
You can pay your sanitation bill online, and some cities also have apps you can use on your phone to do it. The app lets you pay on your smartphone or tablet anytime, anywhere.
You simply download the app, login to your account, enter your payment info and pay instantly. The city app may also allow account management, reminders, etc. It’s quick, easy, and convenient.
Pay By Phone
Most cities also let you pay your sanitation bill over the phone, which is another easy way to do it. You can use your touch-tone phone to make a payment at any time by calling the city’s automated payment line.
Just have your account number, payment info and amount ready. Payments can be made securely using a credit/debit card or electronic check. Fees may apply to phone payments.
Pay By Text
Some cities are now offering text payments for bills. You first register your account for text pay. Then, you simply text a keyword, your account number and payment amount to the city’s text pay number anytime you need to pay.
Within seconds, your bill is paid directly from your mobile device. It’s incredibly fast and convenient, though standard text messaging fees may apply.
Pay In Person
If you prefer paying bills face-to-face, most cities offer in-person payment locations. You can stop by your local city utility office or city hall during business hours to make a payment.
Many cities also have 24/7 walk-up payment kiosks located outside city buildings. At these kiosks, you can conveniently pay your sanitation bill with cash, card or check. Payments made in-person are typically posted right away.
Pay by Mail
While not as fast as electronic payments, paying your sanitation bill through the mail is still an option offered by cities. Simply mail a check or money order along with your payment stub to the city’s address before the due date.
To avoid late fees, allow 7-10 days for mailed payments to reach the city’s billing office and be processed. You can also drop your payment off in the city’s 24-hour drop box, if available.
Setup Auto-Pay
For maximum convenience and reliability, sign up for auto-pay with your city. This automatically deducts your bill amount from your bank account each month, ensuring it’s always paid on time.
Auto-pay prevents late fees, keeps service uninterrupted, and saves you time. Just make sure you have enough in your bank account on your bill’s due date. It’s the easiest approach for paying bills.
Avoid Late Fees
The key to paying your sanitation bill is simply to pay the amount due before the listed due date each month. Late payments typically incur an extra fee, so be sure to pay on time.
If you’re ever struggling to pay on time, call your city right away to discuss payment plan options and avoid service disruption. They can advise on programs or assistance available.
Paying your monthly garbage collection bill through the city is easy and stress-free when you understand all the payment methods – online, phone, mobile, text, mail, auto-pay and in-person. Choose the option that works best for your needs. Just be sure to pay on time each month.
Important Notes About Payments
- Have your account number available when making a payment. If you do not know your account number and we have an your email on file, you can request your account number at our Customer Account Lookup page.
- If you are making a payment through Paymentus (online or over the phone) there is a $215,000 per transaction limit for ACH payments and $1,000 per transaction limit for all other payment methods. Multiple payments can be made if your balance is over the $1,000 limit.
Register online to have your payments automatically withdrawn from your checking or savings account or automatically charged to your credit card.
If you sign up for the auto withdrawal option through Paymentus, be sure to cancel any previous auto withdrawal you have set up to pay your SD1 bill.
SD1 payment drop boxes are available at the following locations:
In order to avoid late fees, please only use drop boxes if you are paying at least five days prior to your due date.
Sign up to receive an e-bill by registering online.
SD1 accepts payments at our main office during regular business hours, Monday through Friday, 8 a.m. to 4:30 p.m., located at: 1045 Eaton Drive Fort Wright, KY 41017
In-person payments may be made using cash, check or credit card (Visa, MasterCard or Discover).
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Payments (By Mail)
Mailing Address P.O. Box 791705 Baltimore, MD 21279-1705 Please do not mail cash. Directory
Make a one-time payment online without registering for an account.
Call SD1’s automated phone system, which is powered by Paymentus, anytime at 844-508-3528 to make a payment over the phone. This service is available 24/7. Payments are accepted over the phone by using Visa, MasterCard or Discover.
If you have a question regarding your SD1 bill, call 859-578-7450 to speak with a customer contact agent during regular business hours, Monday through Friday, 8 am to 4:30 pm.
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