Paying your Santee Cooper electric bill online is the fastest, most convenient way to manage your account. With just a few clicks you can view your balance make secure payments, set up autopay, and more. This comprehensive guide will walk you through everything you need to know to pay your Santee Cooper bill online through their My Energy Link (MEL) portal.
Benefits of Paying Your Santee Cooper Bill Online
Here are some of the key advantages of paying your Santee Cooper electric bill online through MEL:
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It’s fast and easy – Make payments in just minutes anytime, anywhere. Avoid having to mail payments or visit an office.
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Saves money – Online payments through checking accounts are free. Credit/debit payments have fees.
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Payment tracking – Get instant payment confirmation and view payment history.
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Paperless billing – Reduce clutter and access PDF bills electronically
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Account management – Check your balance, view usage data, update account details.
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Autopay setup – Schedule recurring payments to be made automatically.
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24/7 access – Log in to your account whenever you need, day or night.
How to Sign Up for a MEL Account
Signing up for a MEL account is simple and only takes a few minutes. Here’s how to get started:
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Go to www.santeecooper.com and click “MyAccount”
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Select “Register for MEL” and enter your account number and email address.
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Create a username and password.
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Agree to the terms and conditions.
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Verify your account through the confirmation email.
Once your account is verified, you’ll be able to log in and access all of MEL’s online account features.
How to Pay Your Santee Cooper Bill Through MEL
Follow these steps to make a payment through your MEL account:
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Log in at myservice.santeecooper.com/portal.
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Click “Make a Payment” on your account dashboard.
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Select a payment method – checking account or credit/debit card.
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Enter the payment amount and submit.
Payments from checking accounts are free. Credit and debit card payments have a $2.50 fee. For instant processing, debit card or ACH payments are recommended.
Other Ways to Pay Through MEL
In addition to one-time payments, MEL offers other convenient payment options:
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Autopay – Set up recurring automatic monthly payments from your checking account or credit card.
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Scheduled payments – Schedule one-time future dated payments in advance.
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PAYGE – Make pay-as-you-go payments by phone without registration.
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Western Union – Use cash, credit or debit to pay at Western Union locations.
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In person – Visit a Santee Cooper office or payment location.
Tips for Managing Your Santee Cooper Account with MEL
MEL allows you to do more than just make payments. Here are some other helpful account management features:
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Paperless billing – Go paperless to receive bills electronically through MEL.
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Account details – Update your billing address, phone number or email whenever needed.
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Usage tracking – View graphs of your monthly and daily electric usage.
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Outage alerts – Get notifications of power outages in your area.
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Billing history – Access up to 24 months of past bills electronically.
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News and alerts – Stay updated on account news, billing dates, and more.
Avoid Late Fees with Online Payments
Paying online through MEL allows you to avoid late fees, as long as your payment processes by the due date. Keep these tips in mind:
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Make payments 3-5 days before your due date to ensure on-time delivery.
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Use instant payment options like debit card or ACH for same-day processing.
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Set up autopay to have payments made automatically each month.
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Check your balance regularly and pay as soon as possible when bills generate.
Get Support from Santee Cooper Customer Service
If you have any questions or issues using MEL or making online payments, Santee Cooper customer service can help:
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By phone – Call 1-843-761-8000 to speak with a representative.
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Email – Email customer support at [email protected].
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Live chat – Chat with an agent directly through your MEL account.
Santee Cooper’s customer service team is available 24/7 to help with any account-related needs.
Paying Your Santee Cooper Bill Online is Easy
Paying your Santee Cooper electric bill through the MEL online account portal is the most convenient way to stay on top of your payments. After a quick signup process, you can pay in just minutes anytime, anywhere while avoiding fees. MEL also allows you to track usage, go paperless, set up autopay, get outage alerts, and more. Pay your bill online with Santee Cooper for simplicity, savings, and superior account management. Contact their helpful customer service representatives if you have any questions getting started with MEL.
Navigate this section
We aim to make paying your Santee Cooper bill easy and convenient. You can choose the payment option that fits best for you.
| Payment Option | Posting Time | Fees | Payment Method |
|---|---|---|---|
| MEL (Registered user) | Posts within 24 hours |
No fee for checking (ACH). Residential – $2.50 for credit/debit Commercial – $12.95 for credit/debit |
Credit/Debit Checking (ACH) |
| MEL (One-time payment)* | Posts within 24 hours | Residential – $2.50 Commercial – $12.95 | Credit/Debit Checking (ACH) |
| Pay As You Go Electric (PAYGE) | Posts in near real time | $1.95 – Residential only | Credit/Debit |
| CheckOut | Posts in near real time | $1.50 | Cash Only |
| Western Union | Posts within 24 hours | In-Store – $1.50 Online with Card – $16 | Cash Credit/Debit |
| By Mail | Posts within 7-14 business days | No Fee | Pay with Checking |
| By Phone* | Posts within 24 hours | Residential – $2.50 Commercial – $12.95 | Credit/Debit Checking (ACH) |
| In Person | Posts in near real time | No Fee | Check Cash |
| Auto Pay | Posts within 24 hours | No Fee for Checking (ACH) | Credit/Debit Checking (ACH) |
*Residential customers, a $2.50 transaction fee will be applied for every $300 increment on debit/credit card transactions or every $600 increment on ACH transactions.
Commercial customers, a $12.95 transaction fee will be applied for every $800 increment on debit/credit card transactions or every $1000 increment on ACH transactions.
Have questions about the items on your bill? Click button below to see an explanation.
My Energy Link (MEL)
Register for MEL to quickly and easily make fee-free online payments, plus get all the perks MEL offers. You also can make convenient one-time payments that include convenience fees without registering.
Pay As You Go Electric (PAYGE)
Pay what you want, when you want with PAYGE. To get started, call us at 800-804-7424.
eBilling with Auto Payment Option Un-enroll
FAQ
Where can I pay the Santee Cooper bill?
How he can pay bill online?
What is the phone number for Santee Cooper prepaid?
Does Santee Cooper have a grace period?
How do I pay my Santee Cooper Bill?
Have your payment drafted monthly from your checking account, savings account or credit card (fees apply) in one of these ways: Fill out the form on the back of your bill. Fill out the Auto Pay application and return it to a Santee Cooper retail office. If you need help paying your bill, please visit Payment Assistance.
What happens if my Santee Cooper Bill is late?
The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days. This may result in a late fee if your payment is received after the due date.
Can I send a check or money order to Santee Cooper?
Use the return envelope provided in your bill to mail your check or money order (no cash, please). The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days.
How can Santee Cooper help you?
Our Energy Advisors are ready to help you with rebates, low-interest loans, House Calls, energy-saving tips and more. Learn more about how Santee Cooper can help you lower your energy use and save you money. Santee Cooper is here to help you. MEL (My Energy Link) is our customer service website and mobile app, designed with you in mind.