How To Pay Your Medical Bill From Ascension Saint Thomas Hospital

Ascension Saint Thomas is a leading hospital system in Middle Tennessee, operating facilities across the Nashville metro area and surrounding counties. If you or a loved one has received care at an Ascension Saint Thomas location you likely received a medical bill that needs to be paid. This guide will walk through the process of paying your Saint Thomas hospital bill quickly and easily online.

Overview of Ascension Saint Thomas Hospital Facilities

Ascension Saint Thomas runs multiple hospitals and clinics across Middle Tennessee including

• Ascension Saint Thomas Hospital West – A 296-bed hospital in Nashville’s West End with a Level I trauma center and heart institute.

• Ascension Saint Thomas Hospital Midtown is a 659-bed hospital in Nashville’s Midtown area that offers a wide range of services.

• Ascension Saint Thomas Hospital for Spinal Surgery – A specialty hospital focused on neuroscience, spinal surgery, and rehabilitation.

• Ascension Saint Thomas Hospital Murfreesboro is a regional medical center with 305 beds that serves Rutherford County.

• Ascension Saint Thomas Rutherford – A 143-bed hospital in Murfreesboro with cancer care, orthopedics, neurology, and other services.

• The Ascension Saint Thomas Stones River hospital in Murfreesboro has 260 beds and offers emergency, imaging, and surgical care.

• Ascension Saint Thomas DeKalb – A 25-bed critical access hospital in DeKalb County.

• Ascension Saint Thomas Highlands – A 90-bed hospital in Sparta providing emergency, imaging, therapy, and other services for its rural community.

Online Bill Pay Options From Ascension Saint Thomas

You have a few options to pay your outstanding balance due to any Ascension Saint Thomas hospital or clinic:

• Online Bill Pay – Pay instantly on the website using a credit/debit card or bank account

• Phone – Call the billing department and pay by credit/debit card over the phone

• Mail – Send in a physical check or money order via mail

• In-Person – Present cash, check, or card at the registration desk

Using the online bill pay system is the fastest and most secure way to pay.

How To Pay Your Saint Thomas Bill Online

Follow these steps to easily pay your Ascension Saint Thomas hospital bill through the online portal:

Step 1) Access The Billing Website

Go to the main Ascension website at Ascension.org and follow these prompts:

• Click on “Billing” in the top menu

• Select your state (Tennessee)

• Choose your Saint Thomas hospital

• Click “Pay Hospital Bill” to open the payment portal

This will log you into the VisitPay billing portal to manage any Saint Thomas-issued bills.

Step 2) Create A New Account

If paying online for the first time, you’ll need to create a new billing account:

• Select “New User” under the blue Log In button

• Enter your account number and invoice amount from your statement

• Click “Continue” and provide your personal details

• Create a unique username and password

• Agree to the terms of use

You’ll receive a verification code to complete signup and access your Saint Thomas billing account.

Step 3) Review Your Balance

Once logged in, you’ll see your Accounts Receivable summary page listing:

• Current total balance due
• Recent payments made
• Recent bills issued
• Payment plan details (if enrolled)

Review your open balance and take note of which invoice(s) need to be paid.

Step 4) Choose Payment Method

With your balance in mind, select “Make Payment” at the top. On the payment page, pick how you want to pay:

• Credit/Debit Card – Visa, Mastercard, Amex, Discover
• Bank Account Transfer
• PayPal

Enter your payment account information.

Step 5) Submit Payment Details

With your payment method connected, submit payment details:

• Choose which open invoices to apply the payment towards
• Input payment amount
• Select a processing date
• Enter email to receive a receipt

Double check that all payment info entered is accurate.

Step 6) Complete Payment

Finally, review the payment summary for correctness. Check the box to agree to terms and authorize the payment. Click “Submit Payment” to complete.

That’s it! Your payment will process instantly and your balance will update. Watch for a confirmation email.

Other Billing Services From Ascension Saint Thomas

In addition to online bill pay, Ascension Saint Thomas provides other useful billing services:

• Paperless billing to receive statements electronically

• Automatic payments to pay automatically each month

• Payment plans to divide balances into smaller installments

• Financial assistance for those who qualify based on financial need

Check with the billing department about enrolling in these options if interested.

Get Support From The Billing Department

If you have any questions or challenges paying your Ascension Saint Thomas bill online, contact the billing department for assistance:

• Hospital Bill Inquiries: 877-348-7082

• Clinic/Doctor Bill Inquiries: 833-263-9791

• Email: [email protected]

• Chat live in the VisitPay portal

The billing team can explain your charges, take payments, set up payment plans, address insurance issues, and more.

Paying medical bills from Ascension Saint Thomas hospitals and clinics around Nashville is now quick and easy. Follow the step-by-step instructions to pay online instantly. With proactive bill management, you can focus on your health instead of healthcare payments.