How to Pay Your Water Bill Online in Buffalo, NY

If you’re a residential or business customer receiving City of Buffalo water services you likely receive a monthly bill for your usage. Paying this bill promptly by the due date is important to avoid penalties and potential service interruptions. Luckily Buffalo Water offers convenient online payment options to pay your water bill electronically.

We’ll show you how to set up autopay, log in to your account, view and pay your bills online, and more in this complete guide. Find out how simple it is to pay your Buffalo water bill online below.

Online Account Registration

To pay online, you first need to register for an account through Buffalo Water’s online portal. Here are the steps

1. Go to the Buffalo Water website at buffalowaterorg

2. Click on “Online Bill Pay” in the top menu.

3. Select “Register” under the login fields.

4. Enter your Buffalo Water account number and email address.

5. Create a username, password, and security question.

6. Agree to the terms of use and submit.

Once registered, you can start viewing and paying your water bill electronically.

View and Pay Your Bill

The key benefit of having an online Buffalo Water account is the ability to view and pay bills digitally.

To view and pay your bill:

• Login to your account
• The dashboard shows your account balance
• Select “View Bill” to see details like water usage and charges
• Click “Pay Bill” and enter your payment info to pay

Online payments via credit/debit card or e-check are processed instantly. You’ll see a confirmation on-screen that your transaction was successful.

Enroll in Auto Pay

Forget manually paying your water bill every month. With Buffalo Water autopay, payments are automatically deducted from your payment method each billing cycle.

To enroll in autopay:

1. Login to your online account.

2. Under “My Profile”, select Auto Pay Program.

3. Choose your payment method and enter the details.

4. Pick a payment date at least 3 days after your bill generation date.

5. Accept the terms and submit.

That’s it! Each month your bill will automatically be paid on the date you selected so you never miss a payment.

Paperless Billing

Along with online payments, Buffalo Water offers paperless billing for added convenience. Instead of mailed paper statements, you’ll receive email notifications when your bill is ready to view and pay online.

To go paperless:

1. In your account, choose “My Profile” then “Paperless Billing”

2. Switch the option on and verify your email address

3. Select if you want eBills only or with payment reminders too

4. Save your preferences

Eliminate clutter and have instant access to your bills anytime. Plus going paperless helps the environment!

Account Management Features

Your online Buffalo Water account allows you to do more than just pay bills. Other useful features include:

• Updating your contact information
• Viewing payment history
• Downloading past statements
• Scheduling reminders for due dates
• Signing up for email/text notifications
• And more!

Your account is your one-stop-shop for managing your City of Buffalo water services.

Avoid Late Fees

To avoid late payment penalties, be sure to pay your Buffalo Water bill by the due date listed on your statement. Due dates do not shift based on weekends or holidays. Payments must be received on time.

Late fees vary based on your account, but are typically 1.5% monthly on unpaid balances. Setting up autopay ensures your bill is paid on time automatically each period.

Payment Assistance Programs

If you’re experiencing financial challenges and difficulty paying your water bill, contact Buffalo Water to ask about bill assistance programs, including:

• Deferred payment plans to pay off balances over time
• Reduced rates for low-income residents
• Temporary bill extensions in cases of hardship

Buffalo Water aims to help all customers maintain this vital service. Reach out if you need flexible payment solutions.

Convenient Online Bill Payment

Thanks to the self-service online portal, paying your Buffalo Water bill is quick and easy. Sign up for an account to view, pay, and manage your City of Buffalo water services entirely online.

Paying on time helps avoid penalties while setting up autopay and paperless billing makes bill management a breeze. Keep your account in good standing by paying promptly every month.