How to Pay Your Verizon Fios Bill by Phone

Paying your monthly Verizon Fios bill is easy and convenient with multiple options available. While you can pay online, by mail, or in person, many customers prefer to pay by phone. Calling Verizon’s automated phone system or speaking with a customer service agent allows you to take care of your bill quickly. In this comprehensive guide, we’ll walk through everything you need to know about paying your Verizon Fios bill by phone.

Overview of Paying Verizon Fios Bill by Phone

Verizon offers three main options for paying your Fios bill over the phone:

• Automated phone system – Call 1-800-837-4966 and follow the prompts to pay your bill via the automated system using a debit card, credit card, or check

• Customer service agent – Call 1-800-837-4966 and speak to a live agent to process your payment using various methods.

• Verizon Express Pay – Call 1-800-483-4050 and use Verizon’s automated Express Pay system specifically for quick, one-time payments.

Paying by phone is easy and only takes a few minutes. As long as you have your account information and payment details ready, you can quickly take care of your monthly Verizon Fios bill.

Step-by-Step Guide to Paying Your Verizon Fios Bill by Phone

Follow these steps to pay your Verizon Fios bill easily over the phone

Using the Automated Phone System

1. Call Verizon at 1-800-837-4966. This is the main customer service number.

2. When prompted, enter your 10-digit Fios account number.

3. Follow the system prompts to access the automated bill payment system. Press 1 for “Pay your bill.”

4. Choose your payment method:

   • Press 1 for debit card/credit card. Have your card ready.
   • Press 2 for check. Have your routing and account number ready.

5. Enter your payment information according to the prompts.

6. Confirm the payment details when prompted.

7. End the call after receiving the confirmation number for your records.

Speaking with a Customer Service Agent

1. Call 1-800-837-4966 and speak with a Verizon agent when prompted.

2. Tell the agent you want to pay your Fios bill. Provide your 10-digit account number when asked.

3. Choose your payment method: debit card, credit card, check by phone, or other available options.

4. Provide the necessary information such as card number, expiration date, and security code for the payment.

5. Confirm the payment details and amount with the agent before the payment is processed.

6. Receive a confirmation number from the agent and note it for your records before ending the call.

Using Verizon Express Pay

1. Call 1-800-483-4050 for the Express Pay automated system.

2. Enter your 10-digit Verizon account number followed by the # sign when prompted.

3. Use your phone keypad to enter your debit card number, expiration date, and ZIP code.

4. Follow prompts to confirm payment details and select one-time payment.

5. Receive an Express Pay confirmation number for your records.

6. Hang up once your quick one-time payment has been processed.

Helpful Tips for Paying Your Verizon Fios Bill by Phone

• Have your Fios account number and payment information ready before calling for quick access.

• Know your balance beforehand. The automated system will tell you the amount due.

• Pay during off-peak hours like early morning or late evening to avoid long hold times.

• Opt for Express Pay if you just need to make a quick, one-time payment.

• Set up Auto Pay through your Verizon account to have payments made automatically each month.

• Note your confirmation number at the end of the call in case you need it for records or follow up.

• Contact Verizon if your payment confirmation doesn’t match your records from the call.

Payment Methods Accepted for Paying Verizon Fios Bill by Phone

Verizon provides multiple payment options when paying your Fios bill by phone:

• Debit card – Have your 16-digit card number, expiration date, and billing ZIP code handy.

• Credit card – Provide your full card number, expiration date, and security code when paying.

• Check – Give your 9-digit routing number and checking account number.

• Verizon gift card – Enter the 19-digit gift card number and 4-digit PIN.

• Electronic check – Set up withdrawals from your bank account through the Verizon automated system or a agent.

• Cash – Pay in person at an authorized Verizon retail store or payment location.

Benefits of Paying Your Verizon Fios Bill by Phone

Paying your Verizon bill over the phone has many advantages:

• Convenience – Make a payment 24/7 without going online or visiting a retail store.

• Quick – Payment is processed in just a few minutes through automated or live agent.

• Secure – Payment information is safe when entered through Verizon’s automated system.

• Flexible – Choose from debit, credit, check, or other payment methods.

• Receipt – Get a confirmation number for your records.

• Support – Speak with a customer service rep if you need assistance.

• Reliable – Easily avoid late fees by paying on time.

Key Things to Know About Verizon Fios Bill Pay Phone Numbers

• Verizon’s main customer service number for bill pay is 1-800-837-4966.

• Use 1-800-483-4050 for quick one-time payments through Verizon Express Pay.

• Have your 10-digit Fios account number handy to access your account.

• Know your balance due before calling to ensure you pay the correct amount.

• Payment by phone is secure – Verizon keeps your financial information safe.

• Save confirmation numbers to help track or look up your payment history later.

• Ask the agent if you have questions on payment amounts, billing dates, or need help paying your bill.

Frequently Asked Questions about Paying Verizon Fios Bill by Phone

What is the fastest way to pay my Verizon Fios bill by phone?

The quickest option is to use Verizon Express Pay by calling 1-800-483-4050. It is an automated system designed for fast one-time payments.

When can I call Verizon to pay my Fios bill?

You can call 24 hours a day, 7 days a week. Customer service agents are available from 8 AM to 9 PM on weekdays and Saturdays or 11 AM to 8 PM on Sundays.

Is there a fee for paying my Fios bill by phone?

No, Verizon does not charge a fee for payments made over the phone by debit, credit, or check.

Can I set up automatic monthly payments by phone?

Yes, you can call Verizon billing at 1-800-837-4966 and enroll in Auto Pay to have your monthly bill paid automatically.

What is the best phone number to call for Verizon Fios bill pay?

1-800-837-4966 is the standard customer service number to speak with an agent or access the automated bill payment system.

Pay Your Monthly Verizon Fios Bill Quickly by Phone

Paying your Verizon Fios bill by phone is fast, easy, and secure. With multiple options including automated payments, speaking to a live agent, or using Verizon Express Pay, you can take care of your monthly bill in just minutes without having to go online or visit a store. Keep these Verizon numbers handy, know your account balance, and pay on time each month to keep your Fios services uninterrupted.