Living in the city of Visalia, CA means enjoying convenient access to essential utilities like water, sewer, storm drainage, and trash services. As a Visalia resident, you receive monthly bills for these city-provided utilities. Paying your Visalia utility bill on time each month is important to avoid service interruptions or penalties. Luckily, the city offers a quick and easy online payment option.
In this comprehensive guide we’ll walk through everything you need to know to pay your Visalia utility bill online.
Overview of Visalia Online Utility Payments
The City of Visalia offers an online payment portal that allows you to securely pay your utility bill from the convenience of your home. You can use the online system to
- Make one-time payments
- Set up autopay for recurring payments
- Review payment history
- Manage payment methods
- Go paperless with eBills
To get started, you’ll need to register for an account on the Visalia online payment portal. Have your account and invoice numbers handy. Online payments can be made by credit/debit card or linked bank account.
Below we’ll explore the benefits of paying online, walk through the payment steps and answer common questions.
Benefits of Paying Your Visalia Utility Bill Online
Paying your Visalia utility bill through the online portal offers these key advantages:
- Convenience – Pay anytime, 24/7, without leaving home
- Payment reminders – Get email notices when your bill is ready
- Payment tracking – See current and past transactions
- Autopay – Set up recurring, automatic payments
- No late fees – Pay by the due date to avoid penalties
- Customer support – Get quick answers with 24/7 chat help
Going online takes the hassle out of bill pay. Let’s look at how simple it is.
Step-by-Step Guide to Paying Your Bill Online
Follow these straightforward steps to pay your Visalia utility bill through the online portal:
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Select “Pay Bill” – Choose this option if you have an existing account
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Enter account number – Find this on your monthly billing statement
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Enter invoice number – Also located on your billing statement
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Choose payment amount – Select the full or partial amount due
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Enter payment method – Pay with a bank account or credit/debit card
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Provide details – Input card number, account number, or other info
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Confirm payment – Review details and complete transaction
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Save receipt – Keep the confirmation number for records
And your bill is paid! The whole process takes just a few quick minutes.
Frequently Asked Questions About Online Bill Pay
If you’re new to paying your Visalia utility bill online, you may have some questions. Here are answers to some commonly asked questions:
What information do I need to get started? Have your Visalia account number and current invoice number handy to register for an online account. Find these on your printed utility bill.
What payment methods can I use? You can pay your bill online using a Visa, Mastercard, or Discover credit or debit card. Bank account payments from a checking or savings account are also accepted.
Is there a fee to pay online? There are no fees when paying by bank account. A 2.8% processing fee applies to credit and debit card payments.
When will my payment be applied? Online payments are typically applied to your account within 1-2 business days.
Can I set up autopay? Yes! Recurring autopay can be set up through the online portal for hassle-free payments each month.
What if I have questions about my bill? You can call Visalia Utility Billing at 559-713-4499 for any account or billing questions.
How do I register if I’m a new customer? You’ll need to wait for your first statement with your new account number to sign up online.
Paying online is the most convenient way to stay on top of your monthly Visalia utility bill.
Other Ways to Pay Your Visalia Utility Bill
In addition to the online payment portal, the City of Visalia offers a few other ways to pay your utility bill if you prefer not to pay online.
Pay by Phone
Call 559-713-4499 to pay your Visalia utility bill over the phone using an automated system or live agent. Fees may apply.
Pay by Mail
Send a check or money order along with your payment stub to:
City of Visalia
PO Box 80268
City of Industry, CA 91716-8268
Allow 7-10 days for mailed payments to process.
Pay in Person
Visit the walk-in payment center at 707 W. Acequia Ave to pay your bill in cash, check, or card. Open 7:30am-5pm weekdays.
Pay at a Drop Box
Use the 24/7 drop box outside the payment center to leave a check or money order.
While these options are available, paying online is the quickest and most convenient way for most customers to pay their Visalia utility bill.
Avoid Late Fees and Service Disruption
One major benefit of paying your Visalia utility bill online is avoiding late fees and potential service interruption. The city charges up to a $10 late fee for payments received after the due date.
Customers who fall 30+ days behind on payments may have their utilities disconnected until the past due balance is paid. This can leave you without vital water, sewer, garbage, and storm drainage services.
Paying online helps safeguard against late fees or service disruptions. The online portal provides payment reminders and tracking so your account always stays current. Plus, autopay ensures you never miss a payment.
Use Online Payment for Utility Account Management
Beyond just making payments, the Visalia online portal allows you to manage your entire utility account online. You can:
- Go paperless with electronic billing
- View current and past bills and payments
- Update account information and contacts
- Set up recurring autopay payments
- Receive bill notifications and reminders
- Monitor water usage and charges
- Pay final bills when closing accounts
Having full visibility and control over your account through the online portal makes managing your Visalia utilities a breeze.
Online Payment Provides Peace of Mind
Worrying about paying bills and avoiding late fees is never fun. Paying your Visalia utility bill through the convenient online portal helps provide peace of mind that this monthly chore is handled.
With 24/7 account access, automatic payments, text and email notifications, and payment tracking, you can relax knowing your utility bill is paid on time without the hassle of writing checks and making trips to a payment center.
Go to https://covbill.visalia.city and sign up for an account today to start enjoying all the benefits of quick and easy online payment for your monthly Visalia utility bill.
In Summary
The City of Visalia offers a fast, secure online payment portal to manage your utility billing account and pay your bill from home. Simply register at https://covbill.visalia.city using your account and invoice numbers to get started. Pay by credit/debit card or bank account to avoid late fees and keep your water, sewer, garbage and drainage uninterrupted. Set up autopay for automatic monthly payments. Beyond just making payments, take control of your entire Visalia utility account online for convenience and peace of mind. Paying your Visalia utility bill online is the easiest way to stay on top of this monthly necessity.
Automatic Payment Service (APS)
APS automatically pays your water bill by deducting the amount owed from your checking or savings account each month. Contact your local Customer Center for more information about APS or print an Application Form.
To pay your Cal Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9824 (toll-free).
You can pay in person by dropping payments off in a secure Cal Water office drop box or at a Western Union pay station in your community (there is normally a $1 service charge to pay through Western Union, but this fee has been temporarily suspended). The address of your Cal Water office and the location of pay stations (if available) can be found on the District Information page.