How to Pay Your Water Bill in Albuquerque

Living in the beautiful city of Albuquerque, New Mexico means enjoying sunny skies, mountain views, and yes – paying your water bill. As residents, we rely on the water provided by the Albuquerque Bernalillo County Water Utility Authority (ABCWUA) for all our household needs. Paying our water bill regularly and on time is our responsibility.

In this article, I’ll provide a complete guide on how to pay your water utility bill to the ABCWUA. We’ll cover creating an online account, payment options, understanding your bill, getting payment assistance if needed, and more. Let’s dive in!

ABCWUA: Your Water Provider

First, a quick overview of the ABCWUA This organization formed in 2003 to take over water and wastewater services for Albuquerque and surrounding areas of Bernalillo County

The ABCWUA provides:

Drinking water
Wastewater treatment
Water resource management

They service over 600,000 customers. So if you live in Albuquerque Bernalillo County or surrounding areas – ABCWUA is likely your water utility provider.

Creating an Online Account

The easiest way to pay your ABCWUA water bill is through their online payment system. Start by creating an account at abcwua.org.

You’ll need your account number and an email address. Once signed up, you can view billing history, make one-time payments, set up autopay, and more I highly recommend utilizing the online system

Understanding Your Water Bill

Before making payments, it helps to understand what’s on your ABCWUA bill. Your bill will show:

Account number
Service address
Previous balance
Current charges
Total amount due
Due date

The charges are for water, sewer, and trash collection services based on your usage. Rates vary but are around $1.98 per 1000 gallons.

Payment Options

ABCWUA offers multiple ways to pay your water bill:

Online – Through your account at abcwua.org or guest pay
Phone – Call 842-WATR (9287) and select option 2
Mail – Send check or money order to the remittance address
In person – Pay at a walk-in customer service center
AutoPay – Set up recurring payments from a bank account
Drop box – Use a curbside drop box location

I prefer the convenience of paying through the online system connected to my bank account. But choose the option that works best for you!

When to Pay Your Bill

Water bills are sent out monthly and are typically due around the 10th to 15th of each month. However, check your specific bill for the exact due date.

Be sure to pay your bill by the due date to avoid late fees or service disruption. I like to schedule payments a few days early through the online system.

Payment Assistance Programs

For residents facing financial hardships, ABCWUA offers programs to help with past-due balances:

Payment arrangements – Set up a payment plan
LIHEAP – Federally funded energy/utility assistance
Project SHARE – Donate to support customers in need

Contact ABCWUA customer service to learn more about assistance if needed. They can help avoid shut-offs.

Account Management Tips

Here are some tips for effectively managing your ABCWUA water account:

Provide access for meter readers
Check for leaks to avoid high bills
Update account information if moving
Opt for paperless billing to save paper
Take advantage of water conservation rebates

Staying on top of your account will ensure accurate, timely billing and payments.

Avoid Service Disruptions

If you fail to pay your water bill on time, ABCWUA may shut off service. Make sure to pay by the due date and seek assistance if needed to avoid disruptions.

Service cut-offs only occur Monday through Thursday. A $75 fee also applies for reconnection if shut off. Avoid additional headaches by paying on time.

Contact ABCWUA with Questions

Hopefully this guide provides a helpful overview of paying your water bill in Albuquerque. The team at ABCWUA also stands ready to assist customers:

Visit abcwua.org for billing info, conservation tips, and FAQs
Call 505-842-WATR (9287) for customer service
Email [email protected] for inquiries

Don’t get caught off guard by your water bill. Stay informed on rates, payment options, and account management with ABCWUA – your trusted Albuquerque water provider. Paying your bill on time ensures uninterrupted service.

Pay Water Bill Albuquerque

Albuquerque water Authority- Water bill, What you need to Know!!

FAQ

How do I pay my water bill in Albuquerque?

Ways to pay your bill Bank Draft: We will debit your bank account each month to pay your bill in full. Online: Guest Pay (one-time) Sign In or Create Profile for more options including Recurring Payments.

How do I email the Albuquerque water Authority?

Just email us at [email protected] and we’ll do our best to help you find earth-friendly answers to your landscape and irrigation questions.

Are there water restrictions in Albuquerque, New Mexico?

The Albuquerque Bernalillo County Water Utility Authority doesn’t impose day-of-the-week watering schedules, but they do have guidelines for how often you can water your landscape during the hot summer months: March – Once a week. April and May – Twice a week. June through August – Three times a week.

Who provides water to Albuquerque?

Contact the Water Authority Water in the City of Albuquerque is managed by a separate entity called The Albuquerque Bernalillo County Water Utility Authority . This organization was created in 2003 by the NM State Legislature and is run jointly by the City and the County.